User interface with analytics overlay

• US 9,792,008 B2
• Filed: 12/16/2014
• Issued: 10/17/2017
• Est. Priority Date: 12/16/2014
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Colby, David J., Romero, Eric
• Primary Examiner(s): Thompson, James A
• Application Number:
  US14/571,841
• Publication Number:
  US 20160171734A1
• Time in Patent Office: 1,036 Days
• Field of Search: None
• CPC Class Codes: G06F 16/283 Multi-dimensional databases or data warehouses, e.g. MOLAP or ROLAP
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06T 11/206 Drawing of charts or graphs
• CPC Class Codes: G06T 2200/24 involving graphical user interfaces [GUIs]

Abstract

A method for displaying analytics data includes collecting, at an analytics database, analytics data comprising trackable events associated with operation of an application on a number of computing devices. The analytics data is received by a computing device. The analytics data is displayed on the first computing device during runtime of the application by superimposing upon a user interface of the application an analytics overlay including a graphical representation of the analytics data.

Claims

1. A method for displaying analytics data at a user interface displayed on a display of a first mobile computing device, comprising:

receiving, at the first mobile computing device of a plurality of mobile computing devices, analytics data comprising trackable events associated with operation of a mobile application on the plurality of mobile computing devices;

rendering the user interface at the display of the first mobile computing device, the user interface comprising a plurality of user interface elements that trigger the trackable events when actuated; and

displaying, in response to analytics mode being initiated, the analytics data on the first mobile computing device during runtime of the mobile application by superimposing an analytics overlay directly upon the user interface, the analytics overlay comprising;

a plurality of distinct analytics overlay elements that are each simultaneously displayed overlying a distinct area of the user interface where a particular user interface element of the user interface is located, wherein each distinct analytics overlay element comprises;

a visual cue that represents analytics data associated with that particular user interface element that visually indicates a quantitative measure of user interactions with a corresponding user interface element that the visual cue is associated with.

2. The method of claim 1, further including receiving the analytics data at the first mobile computing device in response to a user initiating, via an actuatable component of the first mobile computing device, the analytics mode of the first mobile computing device.

3. The method of claim 1, wherein the analytics data is pre-fetched from the analytics server and received at the first mobile computing device at predetermined intervals.

4. The method of claim 1, wherein each visual cue indicates user interactions in a particular distinct area of the user interface of the mobile application.

5. The method of claim 1, wherein each visual cue is expressed as a relative percentage of user interaction with a particular user interface element out of all the user interactions within a predetermined time-frame.

6. The method of claim 1, wherein the graphical representation is a heat-map, and each visual cue is a color associated with the user interactions.

7. The method of claim 1, wherein the user interface is a web-based user interface and the mobile application is a web-based mobile application executed by a browser provided by the first mobile computing device.

8. A non-transitory machine-readable medium including instructions for processing analytics data, which instructions, when executed by a processor, causes the processor to perform the steps of:

requesting, from an analytics database remote from the processor, analytics data comprising trackable events associated with operation of a mobile application on a plurality of mobile computing devices; and

displaying, in response to analytics mode being initiated, the analytics data on a first mobile computing device of the plurality of mobile computing devices during runtime of the mobile application by superimposing an analytics overlay upon a user interface of the mobile application that comprises a plurality of user interface elements that trigger the trackable events when actuated, the analytics overlay comprising;

a plurality of distinct analytics overlay elements that are each simultaneously displayed overlying a distinct area of the user interface where a particular user interface element of the user interface is located, wherein each distinct analytics overlay element comprises;

a visual cue that represents analytics data associated with that particular user interface element that visually indicates a quantitative measure of user interactions with a corresponding user interface element that the visual cue is associated with.

9. The non-transitory machine-readable medium of claim 8, wherein the instructions are further configured to cause the processor to request the analytics data in response to a user initiating, via an actuatable component of the first mobile computing device, the analytics mode of the first mobile computing device.

10. The non-transitory machine-readable medium of claim 8, wherein the instructions are further configured to cause the processor to pre-fetch the analytics data at predetermined intervals.

11. The non-transitory machine-readable medium of claim 10, wherein each visual cue indicates user interactions in a particular distinct area of the user interface of the mobile application.

12. The non-transitory machine-readable medium of claim 10, wherein each visual cue is expressed as a relative percentage of user interaction with a particular user interface element out of all the user interactions within a predetermined time-frame.

13. The non-transitory machine-readable medium of claim 10, wherein the graphical representation is a heat-map, and each visual cue is a color associated with the user interactions.

14. An analytics system comprising:

an analytics database comprising analytics data including trackable events associated with operation of a mobile application on a plurality of mobile computing devices; and

a first mobile computing device of the plurality of mobile computing devices, the first mobile computing device configured to request, over a network, the analytics data from the analytics database, and to display, in response to analytics mode being initiated, the analytics data during runtime of the mobile application by superimposing an analytics overlay directly upon a user interface of the mobile application that comprises a plurality of user interface elements that trigger the trackable events when actuated, the analytics overlay comprising;

a plurality of distinct analytics overlay elements that are each simultaneously displayed overlying a distinct area of the user interface where a particular user interface element of the user interface is located, wherein each distinct analytics overlay element comprises;

a visual cue that represents analytics data associated with that particular user interface element that visually indicates a quantitative measure of user interactions with a corresponding user interface element that the visual cue is associated with.

15. The system of claim 14, wherein the first mobile computing device is configured to receive the analytics data in response to a user initiating, via an actuatable component of the first mobile computing device, an analytics mode of the first mobile computing device.

16. The system of claim 14, wherein the analytics data is pre-fetched from the analytics database and received at the first mobile computing device at predetermined intervals.

17. The system of claim 14, wherein each visual cue indicates user interactions in a particular distinct area of the user interface of the mobile application.

18. The system of claim 14, wherein each visual cue is expressed as a relative percentage of user interaction with a particular user interface element out of all the user interactions within a predetermined time-frame.

19. The system of claim 14, wherein the graphical representation is a heat-map, and each visual cue is a color associated with the user interactions.