Role assignments in a cloud infrastructure

• US 9,792,338 B2
• Filed: 03/15/2013
• Issued: 10/17/2017
• Est. Priority Date: 09/07/2012
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Evans, Neil, Arun, Gopalan, Chatterjee, Ramkrishna
• Primary Examiner(s): Jeanty, Romain
• Application Number:
  US13/843,613
• Publication Number:
  US 20140074540A1
• Time in Patent Office: 1,677 Days
• Field of Search: 705 713
• CPC Class Codes: G06F 16/122 using management policies backup systems G06F11/1446; file migration policies for HSM systems G06F16/185
• CPC Class Codes: G06F 16/178 Techniques for file synchronisation in file systems
• CPC Class Codes: G06F 16/2282 Tablespace storage structures; Management thereof
• CPC Class Codes: G06F 16/2308 Concurrency control transaction processing G06F9/466
• CPC Class Codes: G06F 16/2365 Ensuring data consistency and integrity
• CPC Class Codes: G06F 16/27 Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
• CPC Class Codes: G06F 16/273 Asynchronous replication or reconciliation
• CPC Class Codes: G06F 16/283 Multi-dimensional databases or data warehouses, e.g. MOLAP or ROLAP
• CPC Class Codes: G06F 16/284 Relational databases
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 41/0686 Additional information in the notification, e.g. enhancement of specific meta-data
• CPC Class Codes: H04L 41/50 Network service management, e.g. ensuring proper service fulfilment according to agreements
• CPC Class Codes: H04L 41/5041 characterised by the time relationship between creation and deployment of a service
• CPC Class Codes: H04L 41/5054 Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
• CPC Class Codes: H04L 41/5064 Customer relationship management
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 47/70 : Admission control; Resource allocation
• CPC Class Codes: H04L 63/10 : for controlling access to devices or network resources
• CPC Class Codes: H04L 63/20 : for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04L 67/10 : in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

Provisioning, managing and tracking of services provided by a cloud infrastructure system are described. A subscription order request from a customer for services provided by the cloud infrastructure system is received. A separation of roles performed by different customer entities in a customer'"'"'s organization when the customer subscribes to services in the cloud infrastructure system is determined. The roles relate to providing information about different portions of the subscription order by the customer entities. Upon completion of the assigned roles by the relevant customer entities, the subscription order is provisioned to the customer.

Claims

1. A method comprising:

receiving, by a computing infrastructure system, a subscription order for a customer, the subscription order comprising subscription order information identifying a first service subscribed to by the customer from one or more services provided by the computing infrastructure system, the computing infrastructure system comprising one or more computing devices, the first service provided by the computing infrastructure system using memory and processing resources;

identifying, by a computing device from the one or more computing devices, from the subscription order information, one or more customer entities for providing additional information related to the subscription order;

transmitting, by a computing device from the one or more computing devices, a notification to each of the one or more customer entities requesting information for the subscription order from the customer entity, transmitting the notification comprising providing a role assignment schema to the one or more customer entities via one or more user interfaces provided by the computing infrastructure system, the role assignment schema identifying at least a first customer of the one or more customer entities for providing information related to a first portion of the subscription order and a second customer of the one or more customer entities for providing information related to a second portion of the subscription order;

receiving, by a computing device from the one or more computing devices, the additional information from the one or more customer entities, the additional information comprising information related to at least the first portion of the subscription order and the second portion of the subscription order; and

enabling a provisioning, by a computing device from the one or more computing devices, of the memory and processing resources for the first service for the customer upon receiving the additional information from the one or more customer entities.

2. The method of claim 1 wherein the one or more customer entities comprise a buyer, an account administrator, an identity domain administrator, a service administrator, a legal administrator and one or more end-users in the computing infrastructure system.

3. The method of claim 1 further comprising receiving information related to a nomination of the one or more customer entities by at least the first customer entity to provide information about at least the first portion of the subscription order.

4. The method of claim 1 further comprising determining a status of the subscription order prior to transmitting the notification to the one or more customer entities, wherein the status is in an initialized state.

5. The method of claim 4 comprising updating the status of the subscription order to a ready to be provisioned state upon receiving the additional information from the one or more customer entities.

6. The method of claim 1 wherein provisioning the subscription order comprises allocating the memory and processing resources for the first service for the customer.

7. A system comprising:

one or more computing devices configurable to provide one or more services;

a memory configurable to store subscription order information related to a subscription order ordering a first service subscribed to by a customer from one or more services from a set of services, the first service provided by a computing infrastructure system using memory and processing resources; and

wherein a computing device from the one or more computing devices is configurable to;

identify, from the subscription order information, one or more customer entities for providing additional information related to the subscription order;

transmit a notification to each of the one or more customer entities requesting information for the subscription order from the customer entity, transmitting the notification comprising providing a role assignment schema to the one or more customer entities via one or more user interfaces provided by the computing infrastructure system, the role assignment schema identifying at least a first customer of the one or more customer entities for providing information related to a first portion of the subscription order and a second customer of the one or more customer entities for providing information related to a second portion of the subscription order;

receive the additional information from the one or more customer entities, the additional information comprising information related to at least the first portion of the subscription order and the second portion of the subscription order; and

enable a provisioning of the memory and processing resources for the first service for the customer upon receiving the additional information from the one or more customer entities.

8. The system of claim 7 wherein the computing device is further configured to receive information related to a nomination of the one or more customer entities by at least the first customer entity to provide information about at least the first portion of the subscription order.

9. The system of claim 7 wherein the computing device is configured to determine a status of the subscription order prior to the notification to the one or more customer entities, wherein the status is in an initialized state.

10. The system of claim 9 wherein the computing device updates the status of the subscription order to a ready to be provisioned state based on the additional information from the one or more customer entities.

11. The system of claim 9 wherein the computing device enables the provisioning of the subscription order by allocating the memory and processing resources for the first service for the customer.

12. The system of claim 7 wherein the one or more customer entities comprise a buyer, an account administrator, an identity domain administrator, a service administrator, a legal administrator and one or more end-users in the computing infrastructure system.

13. A computer-readable memory storing a plurality of instructions executable by one or more processors, the plurality of instructions comprising:

instructions that cause at least one processor from the one or more processors to receive a subscription order for a customer, the subscription order comprising subscription order information identifying a first service subscribed to by the customer from one or more services, the first service provided by a computing infrastructure system using memory and processing resources;

instructions that cause at least one processor from the one or more processors to identify, from the subscription order information, one or more customer entities for providing additional information related to the subscription order;

instructions that cause at least one processor from the one or more processors to transmit a notification to each of the one or more customer entities requesting information for the subscription order from the customer entity, the instructions that cause the at least one processor from the one or more processors to transmit the notification comprising instructions to provide a role assignment schema to the one or more customer entities via one or more user interfaces provided by the computing infrastructure system, the role assignment schema identifying at least a first customer of the one or more customer entities for providing information related to a first portion of the subscription order and a second customer of the one or more customer entities for providing information related to a second portion of the subscription order;

instructions that cause at least one processor from the one or more processors to receive the additional information from the one or more customer entities, the additional information comprising information related to at least the first portion of the subscription order and the second portion of the subscription order; and

instructions that cause at least one processor from the one or more processors to enable a provisioning of the memory and processing resources for the first service for the customer, upon the instructions to receive the additional information from the one or more customer entities.

14. The computer-readable memory of claim 13 wherein the one or more customer entities comprise a buyer, an account administrator, an identity domain administrator, a service administrator, a legal administrator and one or more end-users in the computing infrastructure system.

15. The computer-readable memory of claim 13 further comprising instructions that cause at least one processor from the one or more processors to receive information related to a nomination of the one or more customer entities by at least the first customer entity to provide information about at least the first portion of the subscription order.

16. The computer-readable memory of claim 13 wherein the instructions that cause at least one processor from the one or more processors to enable the provisioning of the subscription order comprises instructions to determine a status of the subscription order prior to the instructions to transmit the notification to the one or more customer entities, wherein the status is in an initialized state.

17. The computer-readable memory of claim 16 wherein the instructions comprise instructions to update the status of the subscription order to a ready to be provisioned state upon the instructions to receive the additional information from the one or more customer entities.