Method and apparatus for assigning network resource
First Claim
1. A method of assigning network resource between users of a network, comprising:
- obtaining a first user profile for a first user of the network, wherein, for a first service, the first user profile comprises;
i) information indicating a first service functionality level and information indicating a first user satisfaction level that is mapped to the first service functionality level and ii) information indicating a second service functionality level and information indicating a second user satisfaction level that is mapped to the second service functionality level;
monitoring a user experience measure for a first user accessing the first service using a user equipment;
determining a current level of the first user'"'"'s satisfaction with the first service; and
distributing network resource between users to minimize the number of users exhibiting a level of user satisfaction that is below a first threshold level, whereindetermining the current level of the user'"'"'s satisfaction with the first service comprises;
a) determining, based on the monitored user experience measure, a service functionality level for the first service; and
b) using the determined service functionality level and the user profile, determining a user satisfaction level that the user profile maps to the determined service functionality level.
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Abstract
A method of assigning network resource between users of a network is disclosed. The method comprises the steps of monitoring a measure of user experience of users accessing a service within the network (step 120), determining a current level of user satisfaction with the service accessed for users within the network (step 130), and distributing network resource between users to minimise the number of users exhibiting a level of user satisfaction that is below a first threshold level (step 140). Also disclosed is a computer program product for carrying out a method of assigning network resource between users of a network and a system (200) configured to assign network resource between users of a network.
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Citations
17 Claims
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1. A method of assigning network resource between users of a network, comprising:
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obtaining a first user profile for a first user of the network, wherein, for a first service, the first user profile comprises;
i) information indicating a first service functionality level and information indicating a first user satisfaction level that is mapped to the first service functionality level and ii) information indicating a second service functionality level and information indicating a second user satisfaction level that is mapped to the second service functionality level;monitoring a user experience measure for a first user accessing the first service using a user equipment; determining a current level of the first user'"'"'s satisfaction with the first service; and distributing network resource between users to minimize the number of users exhibiting a level of user satisfaction that is below a first threshold level, wherein determining the current level of the user'"'"'s satisfaction with the first service comprises; a) determining, based on the monitored user experience measure, a service functionality level for the first service; and b) using the determined service functionality level and the user profile, determining a user satisfaction level that the user profile maps to the determined service functionality level. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for assigning network resource between users of a network, the system comprising:
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a computer readable medium; and a processor coupled to computer readable medium, wherein the system is configured to; obtain a first user profile for a first user of the network, wherein, for a first service, the first user profile comprises;
i) information indicating a first service functionality level and information indicating a first user satisfaction level that is mapped to the first service functionality level and ii) information indicating a second service functionality level and information indicating a second user satisfaction level that is mapped to the second service functionality level;monitor a user experience measure for a first user accessing the first service using a user equipment; determine a current level of the first user'"'"'s satisfaction with the first service; and distribute network resource between users to minimize the number of users exhibiting a level of user satisfaction that is below a first threshold level, wherein the system is configured to determine the current level of the user'"'"'s satisfaction with the first service by performing a process comprising; a) determining, based on the monitored user experience measure, a service functionality level for the first service; and b) using the determined service functionality level and the user profile, determining a user satisfaction level that the user profile maps to the determined service functionality level. - View Dependent Claims (14, 15, 16, 17)
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Specification