Agentless and/or pre-boot support, and field replaceable unit (FRU) isolation
First Claim
Patent Images
1. An Information Handling System (IHS), comprising:
- an embedded controller (EC) distinct from any processor or Basic I/O System (BIOS), the EC having program instructions stored thereon that, upon execution, cause the IHS to;
implement a network stack independently of an operational status of the processor or BIOS;
perform one or more diagnostic operations upon the IHS; and
communicate a result of the one or more diagnostic operations to a remote server using the network stack, wherein the one or more diagnostic operations are configured to identify, prior to booting any Operating System (OS), a Field Replaceable Unit (FRU) to be replaced prior to a failure of the FRU.
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Accused Products
Abstract
Systems and methods for providing agentless and/or pre-boot technical support, and Field Replaceable Unit (FRU) isolation. In some embodiments, an Information Handling System (IHS) includes an embedded controller (EC) distinct from any processor or Basic I/O System (BIOS), the EC having program instructions stored thereon that, upon execution, cause the IHS to: implement a network stack independently of an operational status of the processor or BIOS, perform one or more diagnostic operations upon the IHS, and communicate a result of the one or more diagnostic operations to a remote server using the network stack.
8 Citations
19 Claims
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1. An Information Handling System (IHS), comprising:
an embedded controller (EC) distinct from any processor or Basic I/O System (BIOS), the EC having program instructions stored thereon that, upon execution, cause the IHS to; implement a network stack independently of an operational status of the processor or BIOS; perform one or more diagnostic operations upon the IHS; and communicate a result of the one or more diagnostic operations to a remote server using the network stack, wherein the one or more diagnostic operations are configured to identify, prior to booting any Operating System (OS), a Field Replaceable Unit (FRU) to be replaced prior to a failure of the FRU. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer-implemented method, comprising:
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implementing a network stack by an embedded controller (EC) independently of an operational status of a processor or Basic I/O System (BIOS); performing, by the EC, one or more diagnostic operations upon the IHS; and communicating a result of the one or more diagnostic operations, by the EC, to a remote server using the network stack, wherein the one or more diagnostic operations are configured to identify a Field Replaceable Unit (FRU) in a pre-boot environment and prior to a failure of the FRU. - View Dependent Claims (11, 12, 13, 14)
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15. A non-transitory, hardware storage device having program instructions stored thereon that, upon execution by an Information Handling System (IHS), cause the IHS to:
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implement a network stack by an embedded controller (EC) independently of an operational status of a processor or Basic I/O System (BIOS); perform, by the EC, one or more diagnostic operations upon the IHS; and communicate a result of the one or more diagnostic operations, by the EC, to a remote server using the network stack, wherein the one or more diagnostic operations are configured to identify a Field Replaceable Unit (FRU) in a pre-boot environment and prior to a failure of the FRU. - View Dependent Claims (16, 17, 18, 19)
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Specification