Range programming using a search query

• US 9,798,816 B2
• Filed: 07/23/2015
• Issued: 10/24/2017
• Est. Priority Date: 01/06/2011
• Status: Active Grant

• Current Assignee: Mitel Cloud Services, Inc. (MLN TopCo Ltd.)
• Original Assignee: Mitel Networks Corporation
• Inventors: Hobbs, Jeffrey, Tam, Terry
• Primary Examiner(s): Choi, Carol
• Application Number:
  US14/807,693
• Publication Number:
  US 20150331952A1
• Time in Patent Office: 824 Days
• Field of Search: None
• CPC Class Codes: G06F 16/2428 Query predicate definition using graphical user interfaces, including menus and forms G06F16/2423 takes precedence
• CPC Class Codes: G06F 16/2448 for particular applications; for extensibility, e.g. user defined types
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/9038 Presentation of query results
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 9/445 Program loading or initiating bootstrapping G06F9/4401; security arrangements for program loading or initiating G06F21/57

Abstract

Systems and methods for range programming using a search query are disclosed. A method for range programming using a search query includes determining whether the search query comprises a range operation and identifying a target application to launch using a search application which is separate from the target application and based on the search query. A range of results to process with the target application can be identified using the search application and based on the search query. The results can be separately within the range in the context of the target application.

Claims

1. A method for implementing range operations in a consolidated enterprise support system having a plurality of target applications, wherein at least one of the plurality of target applications does not natively support range operations, the method comprising:

receiving a search query from a user at a search server located on a computing device, the search query comprising at least one of a desired action and a desired abject;

determining, using the computing device, whether the search query comprises a range operation requesting a range of elements comprising an initial range element and a next range element;

canceling, using the computing device, an active range operation when the active range operation exists;

identifying, using the computing device, range elements from the search query;

receiving, using the computing device, user input designating which of the plurality of target applications to launch for the at least one of a desired action and a desired object;

determining, using the computing device, whether to perform assisted range programming for the designated target application based on whether the designated target application natively supports range programming;

interpreting, using the computing device, the search query for the designated target application when the designated target application natively supports range operations;

launching, using the computing device, the designated target application sequentially in context of each of the range elements when the designated target application does not natively support range operations; and

receiving, by a search client, results of the search query from the designated target application.

2. The method as in claim 1, further comprising:

displaying, using the search client, the results to the user;

wherein displaying the results further comprises opening the results for each element in a separate window simultaneously or sequentially.

3. The method as in claim 1, further comprising creating and storing, using the computing device, a session identification associated with the search query.

4. The method as in claim 3, further comprising a step of determining whether a search query is an initial search query.

5. The method as in claim 3, wherein the session identification is used to determine whether the search query is an initial search query.

6. The method as in claim 1, further comprising a step of identifying whether the user requests to have all of the results displayed at substantially the same time.

7. The method as in claim 1, wherein the results are displayed one at substantially the same time.

8. The method as in claim 1, further comprising a step of providing an option to the user to end the search query.

9. The method as in claim 1, further comprising a step of notifying the user that the search query is complete.

10. The method as in claim 1, further comprising querying the user whether to skip an element and proceed to the next element of the range elements.

11. The method as in claim 1, wherein the range operations comprise an operation selected from the group consisting of range add, range delete, range edit, and range display.

12. The method as in claim 1, further comprising a step of determining, by the server, a context for an element in the range of elements.

13. The method as in claim 12, wherein the server sends the context to the search client.

14. The method as in claim 1, further comprising a step of interpreting by the search server the search query into a structure acceptable to the designated target application.

15. The method as in claim 1, the method further comprising a step of using a macro to launch each of the plurality of target applications for each result to separately display the results within the range in the context of the plurality of target applications.

16. The method as in claim 15, further comprising a step of displaying an automatic suggestion to create a shortcut when the specific range operation comprises a same specific range operation used a predetermined number of times.

17. The method as in claim 1, further comprising a step of recording and playing back a plurality of range operations as a single macro.

18. The method as in claim 1, further comprising a step of communicating data from one or more target applications to a search application.

19. The method as in claim 18, wherein the data is communicated proactively from the one or more target applications to the search application.

20. The method as in claim 18, further comprising a step of storing the data.