Architectural scale communications systems and methods therefore
First Claim
Patent Images
1. A method for use of a communications system, comprising:
- displaying video content on an image display device that is observable by a customer within an observation zone through a two-way mirror positioned between the observation zone and the image display device, with the two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that the customer in the observation zone will view the video content as three dimensional imagery, through the two-way mirror that superimposes a depth relationship on the video content relative to the backdrop, the video content including preselected video content;
capturing a video image of the customer in the observation zone with a camera;
capturing a voice of the customer in the observation zone with a microphone;
projecting audio with a speaker into the observation zone that is observable by the customer within the observation zone, the audio including preselected audio content;
communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker, the transmission system being configured to transmit audio and video to the observation zone and to receive audio and video from the observation zone;
analyzing the voice and video image of the customer captured in the observation zone, using video management software on a server in the data center to detect a presence of the customer in the observation zone while at least one of the preselected video content and the preselected audio content are observable by the customer within the observation zone; and
calculating charges to an advertising company based on the presence of the customer being detected in the observation zone while the at least one of the preselected video content and the preselected audio content are observable by the customer within the observation zone,wherein the observation zone is defined with two walls and a ceiling extending between the walls, with a portion of the ceiling providing the backdrop reflected by the two-way mirror,wherein the observation zone is configured to accommodate the customer between the walls and under the ceiling, andwherein the communications system comprises the observation zone, the transmission system, the data center, the image display device, the two-way mirror, the speaker, the camera and the microphone.
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Abstract
An architectural structure incorporates advanced video conference communications systems that embody two-way mirrors to reflect room surfaces to appear superimposed with an image display device to create a perception of depth. The processes for delivering professional services using video conference systems with two-way mirror configurations are presented herein.
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Citations
23 Claims
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1. A method for use of a communications system, comprising:
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displaying video content on an image display device that is observable by a customer within an observation zone through a two-way mirror positioned between the observation zone and the image display device, with the two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that the customer in the observation zone will view the video content as three dimensional imagery, through the two-way mirror that superimposes a depth relationship on the video content relative to the backdrop, the video content including preselected video content; capturing a video image of the customer in the observation zone with a camera; capturing a voice of the customer in the observation zone with a microphone; projecting audio with a speaker into the observation zone that is observable by the customer within the observation zone, the audio including preselected audio content; communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker, the transmission system being configured to transmit audio and video to the observation zone and to receive audio and video from the observation zone; analyzing the voice and video image of the customer captured in the observation zone, using video management software on a server in the data center to detect a presence of the customer in the observation zone while at least one of the preselected video content and the preselected audio content are observable by the customer within the observation zone; and calculating charges to an advertising company based on the presence of the customer being detected in the observation zone while the at least one of the preselected video content and the preselected audio content are observable by the customer within the observation zone, wherein the observation zone is defined with two walls and a ceiling extending between the walls, with a portion of the ceiling providing the backdrop reflected by the two-way mirror, wherein the observation zone is configured to accommodate the customer between the walls and under the ceiling, and wherein the communications system comprises the observation zone, the transmission system, the data center, the image display device, the two-way mirror, the speaker, the camera and the microphone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for managing a visitor in an architectural space with a communications system, comprising:
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displaying video of a receptionist on an image display device that is observable by the visitor in an observation zone within the architectural space through a two-way mirror positioned between the observation zone and the image display device, with the two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that the visitor in the observation zone will view the video as three dimensional imagery, through the two-way mirror that superimposes a depth relationship on the video relative to the backdrop; capturing a video image of the visitor in the architectural space with a camera; capturing a voice of the visitor in the architectural space with a microphone; projecting audio into the the observation zone that is audible by the visitor with a speaker; communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to the architectural space and to receive audio and video from the architectural space; receiving video, audio and data over a network connection to the server in the data center that indicate a presence of the visitor in the architectural space; and analyzing incoming transmission of video, audio and data in video management software at the data center to make an appropriate selection based on a programmed priority of responses and to initiate prerecorded video of a receptionist to run at the image display device or to route a transmission of a live receptionist from a contact center, wherein the observation zone is defined with two walls and a ceiling extending between the walls, with a portion of the ceiling providing the backdrop reflected by the two-way mirror, wherein the observation zone is configured to accommodate the visitor between the walls and under the ceiling, and wherein the communications system comprises the observation zone, the transmission system, the data center, the image display device, the two-way mirror, the speaker, the camera and the microphone. - View Dependent Claims (11, 12, 13, 14)
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15. A method for providing professional services with a communications system comprising:
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displaying video of a professional services provider on an image display device that is observable by a client in an observation zone within a meeting space through a two-way mirror positioned between the observation zone and the image display device, with the two-way mirror angled at approximately 45 degrees to reflect a backdrop positioned a further distance from the two-way mirror than the image display device so that the client in the observation zone will view the video as three dimensional imagery, through the two-way mirror that superimposes a depth relationship on the video relative to the backdrop; capturing a video image of the client in the meeting space with a camera; capturing a voice of the client in the meeting space with a microphone; projecting audio into the meeting space that is audible by the client with an audio amplification and speaker system comprising a speaker; communicating to a server in a data center with a transmission system coupled to the image display device, the camera, the microphone, and the speaker and configured to transmit audio and video to the the meeting space and to receive audio and video from the meeting space; and running a video management software program to route video communication between the meeting space and an appropriate professional services provider, wherein the observation zone is defined with two walls and a ceiling extending between the walls, with a portion of the ceiling providing the backdrop reflected by the two-way mirror, wherein the observation zone is configured to accommodate the client between the walls and under the ceiling, and wherein the communications system comprises the observation zone, the transmission system, the data center, the image display device, the two-way mirror, the speaker, the camera and the microphone. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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22. A method of communicating comprising:
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operating a communications system in an observation zone configured to accommodate a user within the observation zone; wherein the observation zone is defined by two walls and a ceiling extending between the walls, the walls including a first wall and a second wall opposite the first wall; wherein the communications system is configured to enable a user to communicate through video and audio with a person in a remote location, with the person in the remote location appearing as images that are life-sized or near-life-sized and three-dimensional to the user in the observation zone; and wherein the communications system comprises; an image display device positioned to be observable from the observation zone, the image display device configured to display the images of the person in the remote location as life-sized or near-life-sized to the user in the observation zone; a two-way mirror having a first edge mounted to the first wall and a second edge opposite the first edge mounted to the second wall, the two-way mirror being positioned between the observation zone and the image display device and angled to reflect a portion of the ceiling to the user in the observation zone; an audio amplification and speaker system comprised of a speaker to play audio from the remote location into the observation zone; a camera to capture a video image of the user in the observation zone; a microphone to capture a voice of the user in the observation zone; and a transmission system; wherein the speaker, the camera and the microphone are each mounted to or within one of the first wall, the second wall and the ceiling, wherein the transmission system is coupled to the image display device, the speaker, the camera and the microphone, wherein the transmission system is configured to transmit audio and video of the person in the remote location to the observation zone and to transmit audio and video of the observation zone to the person at the remote location, and wherein the two-way mirror superimposes a depth relationship onto the images of the person in the remote location relative to the portion of the ceiling that is reflected by the two-way mirror, providing a three-dimensional appearance of the images of the person to the user in the observation zone.
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23. A communication system enabling a user to communicate through video and audio with a person in a remote location, comprising:
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an image display device configured to display images of the person in the remote location to the user while the user is inside an observation zone, wherein the observation zone is defined by two walls and a ceiling extending between a first wall and a second wall opposite the first wall, and the observation zone is configured to accommodate the user under the ceiling and between the first wall and the second wall; a two-way mirror having a first edge mounted to the first wall and a second edge opposite the first edge mounted to the second wall, wherein the two-way mirror is positioned between the observation zone and the image display device and angled to reflect a portion of the ceiling to the user inside the observation zone; an audio amplification and speaker system comprised of a speaker configured to play audio from the remote location into the observation zone; a camera configured to capture video images from the observation zone; a microphone configured to capture audio from the observation zone; and a transmission system, wherein the speaker, the camera and the microphone are each mounted to or within one of the first wall, the second wall and the ceiling, wherein the transmission system is coupled to the image display device, the speaker, the camera and the microphone, and the transmissions system is configured to transmit audio and video of the person in the remote location to the observation zone and to transmit audio and video captured in the observation zone to the person at the remote location, and wherein the two-way mirror is configured to superimpose a depth relationship onto a display by the image display device, relative to the portion of the ceiling that is reflected by the two-way mirror, providing a three-dimensional appearance of the person in the remote location to the user while the user is inside the observation zone.
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Specification