Method and apparatus for distributing electronic coupons

• US 9,805,386 B2
• Filed: 09/27/2013
• Issued: 10/31/2017
• Est. Priority Date: 09/27/2006
• Status: Expired due to Fees

• Current Assignee: Toshiba Global Commerce Solutions Holdings Corporation (Toshiba Corporation)
• Original Assignee: Toshiba Global Commerce Solutions Holdings Corporation (Toshiba Corporation)
• Inventors: Davis, Brian Jeffrey, Doyle, Timothy Clay, McCormack, Todd Donald
• Primary Examiner(s): LI, SUN M
• Application Number:
  US14/039,535
• Publication Number:
  US 20140025474A1
• Time in Patent Office: 1,495 Days
• Field of Search: 705 1471, 705 1473, 705 141
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0233 Method of redeeming a frequent usage reward
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0251 Targeted advertisements

Abstract

A computer implemented method, data processing system, and computer program product for distributing and redeeming manufacturer coupons for a product purchase in a retail environment. The data processing system of a retailer (hereinafter the loyalty coupon system) receives an electronic coupon from a manufacturer. The loyalty coupon system links the product to the inventory control system of the retail environment. The loyalty coupon system then targets the electronic coupon to customers that have subscribed to the loyalty coupon system. The coupon system provides for the communication of the product coupon directly to each subscribed customer on the list. Upon a customer selecting the coupon, the loyalty coupon system configures a customer reward. Upon the customer purchasing the product using their loyalty card, the loyalty coupon system disburses the customer reward at the point of sale. The manufacturer is billed for the redeemed coupon.

Claims

1. A computer implemented method for distributing and redeeming manufacturer coupons for a product in a retail environment via a network using a mobile phone, the computer implemented method comprising:

receiving, by a data processing system of a retailer, an electronic coupon directly from a manufacturer that manufactures the product via the network;

linking, by the data processing system of the retailer, the electronic coupon to the product in an inventory control system of the retail environment;

selecting, by the data processing system of the retailer, a customer to receive the electronic coupon received directly from the manufacturer of the product based on marketing data associated with the customer, wherein the customer is a subscriber in a loyalty coupon system of the retail environment, and wherein the loyalty coupon system allows the retailer to offer a customer reward of the electronic coupon received directly from the manufacturer of the product directly to the customer through the loyalty coupon system so that the customer does not need to present any coupon corresponding to the product at a point of sale to receive the customer reward;

sending, by the data processing system of the retailer, a streaming video advertisement of the product directly to the mobile phone of the customer via the network, wherein the electronic coupon corresponding to the product is associated with the streaming video advertisement;

responsive to receiving a selection of the streaming video advertisement by the customer via a selecting function of the mobile phone, displaying, by the data processing system of the retailer, the electronic coupon corresponding to the product on the mobile phone of the customer;

responsive to receiving a selection of the electronic coupon by the customer via the selecting function of the mobile phone which indicates an interest in purchasing the product promoted by the electronic coupon, configuring, by the data processing system of the retailer, a customer account record corresponding to a loyalty card associated with the customer in a customer database of the data processing system of the retailer in order for the customer to receive the customer reward through the loyalty coupon system for the product promoted by the electronic coupon so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale to receive the customer reward;

responsive to the customer purchasing the product promoted by the electronic coupon using the loyalty card at the point of sale, disbursing, by the data processing system of the retailer, the customer reward to the customer at the point of sale via the network through the loyalty coupon system so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale during purchase to receive the customer reward;

tracking, by the data processing system of the retailer, a total number of electronic coupons redeemed by a mobile telephone number associated with the mobile phone of the customer; and

billing, by the data processing system of the retailer, the manufacturer directly for a redeemed electronic coupon.

2. The computer implemented method of claim 1, wherein the customer reward consists of a face value of the electronic coupon.

3. The computer implemented method of claim 1, wherein the customer reward comprises a face value of the electronic coupon plus an additional customer reward for purchasing the product promoted by the electronic coupon.

4. The computer implemented method of claim 1, further comprising:

responsive to a user configuration, instructing, by the data processing system of the retailer, the inventory control system to automatically order additional product in response to a number of customer rewards configured for a product being greater than a number of the product in inventory.

5. The computer implemented method of claim 1, further comprising:

responsive to receiving the electronic coupon directly from the manufacturer by the data processing system of the retailer, determining, by the data processing system of the retailer, whether a product promoted by the electronic coupon is in an inventory of the retailer; and

responsive to a determination that the product promoted by the electronic coupon is in the inventory of the retailer, adding, by the data processing system of the retailer, the electronic coupon to a manufacturer coupon database associated with the data processing system of the retailer.

6. The computer implemented method of claim 1, wherein the data processing system of the retailer receives the mobile telephone number associated with the mobile phone from the customer and stores the mobile telephone number associated with the mobile phone of the customer in the customer database.

7. A data processing system of a retailer for distributing and redeeming manufacturer coupons for a product in a retail environment via a network using a mobile phone comprising:

a bus system;

a communications system connected to the bus system;

a memory connected to the bus system, wherein the memory stores a set of instructions; and

a processing unit connected to the bus system, wherein the processing unit executes the set of instructions to;

receive an electronic coupon directly from a manufacturer that manufactures the product via the network;

link the electronic coupon to the product in an inventory control system of the retail environment;

select a customer to receive the electronic coupon received directly from the manufacturer of the product based on marketing data associated with the customer, wherein the customer is a subscriber in a loyalty coupon system of the retail environment, and wherein the loyalty coupon system allows the retailer to offer a customer reward of the electronic coupon received directly from the manufacturer of the product directly to the customer through the loyalty coupon system so that the customer does not need to present any coupon corresponding to the product at a point of sale to receive the customer reward;

send a streaming video advertisement of the product directly to the mobile phone of the customer via the network, wherein the electronic coupon corresponding to the product is associated with the streaming video advertisement;

display the electronic coupon corresponding to the product on the mobile phone of the customer in response to receiving a selection of the streaming video advertisement by the customer via a selecting function of the mobile phone;

configure a customer account record corresponding to a loyalty card associated with the customer in a customer database of the data processing system of the retailer in order for the customer to receive the customer reward through the loyalty coupon system for the product promoted by the electronic coupon so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale to receive the customer reward in response to receiving a selection of the electronic coupon by the customer via the selecting function of the mobile phone which indicates an interest in purchasing the product promoted by the electronic coupon;

disburse the customer reward to the customer at the point of sale via the network through the loyalty coupon system so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale during purchase to receive the customer reward in response to the customer purchasing the product promoted by the electronic coupon using the loyalty card at the point of sale;

track a total number of electronic coupons redeemed by a mobile telephone number associated with the mobile phone of the customer; and

bill the manufacturer directly for a redeemed electronic coupon.

8. The data processing system of claim 7, wherein the customer reward consists of a face value of the electronic coupon.

9. The data processing system of claim 7, wherein the customer reward comprises a face value of the electronic coupon plus an additional customer reward for purchasing the product promoted by the electronic coupon.

10. The data processing system of claim 7, wherein the processing unit executes a further set of instructions to instruct the inventory control system to automatically order additional product in response to a number of customer rewards configured for a product being greater than a number of the product in inventory.

11. A computer program product for distributing and redeeming manufacturer coupons for a product in a retail environment via a network using a mobile phone, the computer program product comprising a non-transitory computer readable medium having computer usable program code embodied therewith, the computer usable program code executable by a data processing system of a retailer to cause the data processing system of the retailer to perform a method comprising:

receiving, by the data processing system of the retailer, an electronic coupon directly from a manufacturer that manufactures the product via the network;

linking, by the data processing system of the retailer, the electronic coupon to the product in an inventory control system of the retail environment;

selecting, by the data processing system of the retailer, a customer to receive the electronic coupon received directly from the manufacturer of the product based on marketing data associated with the customer, wherein the customer is a subscriber in a loyalty coupon system of the retail environment, and wherein the loyalty coupon system allows the retailer to offer a customer reward of the electronic coupon received directly from the manufacturer of the product directly to the customer through the loyalty coupon system so that the customer does not need to present any coupon corresponding to the product at a point of sale to receive the customer reward;

sending, by the data processing system of the retailer, a streaming video advertisement of the product directly to the mobile phone of the customer via the network, wherein the electronic coupon corresponding to the product is associated with the streaming video advertisement;

displaying, by the data processing system of the retailer, the electronic coupon corresponding to the product on the mobile phone of the customer in response to receiving a selection of the streaming video advertisement by the customer via a selecting function of the mobile phone;

configuring, by the data processing system of the retailer, a customer account record corresponding to a loyalty card associated with the customer in a customer database of the data processing system of the retailer in order for the customer to receive the customer reward through the loyalty coupon system for the product promoted by the electronic coupon so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale to receive the customer reward in response to receiving a selection of the electronic coupon by the customer via the selecting function of the mobile phone which indicates an interest in purchasing the product promoted by the electronic coupon;

disbursing, by the data processing system of the retailer, the customer reward to the customer at the point of sale via the network through the loyalty coupon system so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale during purchase to receive the customer reward in response to the customer purchasing the product promoted by the electronic coupon using the loyalty card at the point of sale;

tracking, by the data processing system of the retailer, a total number of electronic coupons redeemed by a mobile telephone number associated with the mobile phone of the customer; and

billing, by the data processing system of the retailer, the manufacturer directly for a redeemed electronic coupon.

12. The computer program product of claim 11, wherein the customer reward consists of a face value of the electronic coupon.

13. The computer program product of claim 11, wherein the customer reward comprises a face value of the electronic coupon plus an additional customer reward for purchasing the product promoted by the electronic coupon.

14. The computer program product of claim 11, further comprising:

instructing, by the data processing system of the retailer, the inventory control system to automatically order additional product in response to a number of customer rewards configured for a product being greater than a number of the product in inventory.

15. A method for distributing and redeeming manufacturer coupons for a product in a retail environment via a network using a mobile phone, the method comprising:

receiving, by a data processing system of a retailer, an electronic coupon directly from a manufacturer that manufactures the product via the network;

linking, by the data processing system of the retailer, the electronic coupon to the product in an inventory control system of the retail environment;

selecting, by the data processing system of the retailer, a customer to receive the electronic coupon received directly from the manufacturer of the product based on marketing data associated with the customer, wherein the customer is a subscriber in a loyalty coupon system of the retail environment, and wherein the loyalty coupon system allows the retailer to offer a customer reward of the electronic coupon received directly from the manufacturer of the product directly to the customer through the loyalty coupon system so that the customer does not need to present any coupon corresponding to the product at a point of sale to receive the customer reward;

sending, by the data processing system of the retailer, a streaming video advertisement of the product directly to the mobile phone of the customer via the network, wherein the electronic coupon corresponding to the product is associated with the streaming video advertisement;

responsive to receiving a selection of the streaming video advertisement by the customer via a selecting function of the mobile phone, displaying, by the data processing system of the retailer, the electronic coupon corresponding to the product on the mobile phone of the customer;

responsive to receiving a selection of the electronic coupon by the customer via the selecting function of the mobile phone which indicates an interest in purchasing the product promoted by the electronic coupon, configuring, by the data processing system of the retailer, a customer account record corresponding to a loyalty card associated with the customer in a customer database of the data processing system of the retailer in order for the customer to receive the customer reward through the loyalty coupon system for the product promoted by the electronic coupon so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale to receive the customer reward; and

responsive to the customer purchasing the product promoted by the electronic coupon using the loyalty card at the point of sale, disbursing, by the data processing system of the retailer, the customer reward to the customer at the point of sale via the network through the loyalty coupon system so that the customer does not need to present the electronic coupon corresponding to the product at the point of sale during purchase to receive the customer reward.