Diagnostic procedures and method of collecting vehicles
First Claim
Patent Images
1. A server-based diagnostic method for vehicles of a group of vehicles, the diagnostic method comprising:
- acquiring data relating to at least one vehicle from the group of vehicles, from a social medium;
automatically determining, via determination device, complaints relating to a criticized characteristic of the at least one vehicle, depending on the acquired data; and
generating diagnostic information, via a processing device, for the at least one vehicle depending on the complaints,retrieving vehicle diagnostic information from a vehicle diagnostic system of a vehicle from the group of vehicles depending on the generated diagnostic information, and validating the diagnostic information generated based on the vehicle diagnostic information retrieved,wherein the social medium is a blog or user forum,determining a popularity of the use of a vehicle function from the group of vehicle functions, based on frequency of use of the vehicle function as determined by analysis of the acquired data,automatically electronically logging, via electronic log mechanisms in a fleet of vehicles, every use of a vehicle function by users of the fleet of vehicles to determine an actual popularity of the vehicle function based on an actual frequency of use by the users, andvalidating the popularity of the use of the vehicle function based on the acquired data from the social medium by comparing the determined popularity with the actual popularity.
1 Assignment
0 Petitions
Accused Products
Abstract
A diagnostic method for vehicles from a group of vehicles wherein data relating to at least one vehicle from the group of vehicles are acquired from a social medium. Complaints relating to a criticized characteristic of the at least one vehicle are determined depending on the acquired data. Diagnostic information is generated for at least one vehicle depending on the complaints.
21 Citations
11 Claims
-
1. A server-based diagnostic method for vehicles of a group of vehicles, the diagnostic method comprising:
-
acquiring data relating to at least one vehicle from the group of vehicles, from a social medium; automatically determining, via determination device, complaints relating to a criticized characteristic of the at least one vehicle, depending on the acquired data; and generating diagnostic information, via a processing device, for the at least one vehicle depending on the complaints, retrieving vehicle diagnostic information from a vehicle diagnostic system of a vehicle from the group of vehicles depending on the generated diagnostic information, and validating the diagnostic information generated based on the vehicle diagnostic information retrieved, wherein the social medium is a blog or user forum, determining a popularity of the use of a vehicle function from the group of vehicle functions, based on frequency of use of the vehicle function as determined by analysis of the acquired data, automatically electronically logging, via electronic log mechanisms in a fleet of vehicles, every use of a vehicle function by users of the fleet of vehicles to determine an actual popularity of the vehicle function based on an actual frequency of use by the users, and validating the popularity of the use of the vehicle function based on the acquired data from the social medium by comparing the determined popularity with the actual popularity. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 10, 11)
-
-
9. A diagnostic device, comprising:
-
server that acquires data relating to at least one vehicle from a group of vehicles, from a social medium; a determination device for automatically determining complaints relating to a criticized characteristic of the at least one vehicle, based on the acquired data; and a processing device for generating diagnostic information via a fault and cause analysis to determine a malfunction for the at least one vehicle based on the complaints determined and complaints stored in a database in communication with the processing device, electronic log mechanisms that automatically record every use of vehicle functions by users of a fleet of vehicles and communicate the recordings data to the acquisition means, wherein the determination device determines and validates a popularity of a use of a vehicle function from the vehicle functions, based on frequency of use of the vehicle function as determined by analysis of the acquired data and correlation to the recordings data, wherein the social medium is a blog or a user forum.
-
Specification