Relationship management for vehicle-sharing systems
First Claim
1. A vehicle-share relationship management system comprising:
- a short-range wireless communication (SRWC) module located in a vehicle and configured to communicate with a mobile computing device and at least one vehicle system, the SRWC module comprising a SRWC module memory;
a vehicle communication platform (VCP) located within the vehicle, the VCP configured to communicably couple with the SRWC module and configured to generate one or more data transmissions;
a remote entity configured to receive the one or more VCP data transmissions;
wherein the SRWC module collaborates with the vehicle system and mobile computing device to generate one or more notices, the SRWC module subsequently collaborates with the VCP to transmit the one or more notices to the remote entity, wherein the one or more notices is selected from a group comprising;
a door-lock-command notice, a reminder notice, a termination notice, a trip-information notice, mobile device-detection notice, or a combination thereof;
wherein, when the door-lock-command notice is generated, the SRWC module detects whether the mobile computing device remains located within the vehicle;
wherein, in response to the door-lock-command notice being transmitted, the SRWC module wipes an authorization key clean from the SRWC module memory and the SRWC module designates the authorization key as exhausted;
wherein, in response to the one or more notices, the remote entity communicates one or more notifications to the VCP, wherein the one or more notifications is selected from a group comprising;
an initiation notification, a completion notification, a reservation-termination notification, an expedition notification, a reminder notification, or a combination thereof; and
wherein, when the reservation-termination notification is communicated, the VCP displays a reminder to remove personal belongings from the vehicle on a display of the VCP, and wherein the reservation-termination notification further requests for interactive feedback through the display of the VCP.
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Accused Products
Abstract
A vehicle-share relationship management system is presented herein. The vehicle-share relationship management system includes a short-range wireless communication (SRWC) module, mobile computing device, vehicle communication platform (VCP), and remote entity. The SRWC is located in a vehicle and configured to communicate with the mobile computing device and at least one vehicle system. The VCP is located within the vehicle, the VCP configured to communicably couple with the SRWC module and configured to generate one or more data transmissions. The remote entity configured to receive the one or more VCP data transmissions. Moreover, the SRWC module collaborates with the vehicle system and mobile computing device to generate one or more notices, the SRWC module subsequently collaborates with the VCP to transmit the one or more notices to the remote entity. In response to the one or more notices, the remote entity communicates one or more notifications to the VCP.
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Citations
14 Claims
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1. A vehicle-share relationship management system comprising:
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a short-range wireless communication (SRWC) module located in a vehicle and configured to communicate with a mobile computing device and at least one vehicle system, the SRWC module comprising a SRWC module memory; a vehicle communication platform (VCP) located within the vehicle, the VCP configured to communicably couple with the SRWC module and configured to generate one or more data transmissions; a remote entity configured to receive the one or more VCP data transmissions; wherein the SRWC module collaborates with the vehicle system and mobile computing device to generate one or more notices, the SRWC module subsequently collaborates with the VCP to transmit the one or more notices to the remote entity, wherein the one or more notices is selected from a group comprising;
a door-lock-command notice, a reminder notice, a termination notice, a trip-information notice, mobile device-detection notice, or a combination thereof;wherein, when the door-lock-command notice is generated, the SRWC module detects whether the mobile computing device remains located within the vehicle; wherein, in response to the door-lock-command notice being transmitted, the SRWC module wipes an authorization key clean from the SRWC module memory and the SRWC module designates the authorization key as exhausted; wherein, in response to the one or more notices, the remote entity communicates one or more notifications to the VCP, wherein the one or more notifications is selected from a group comprising;
an initiation notification, a completion notification, a reservation-termination notification, an expedition notification, a reminder notification, or a combination thereof; andwherein, when the reservation-termination notification is communicated, the VCP displays a reminder to remove personal belongings from the vehicle on a display of the VCP, and wherein the reservation-termination notification further requests for interactive feedback through the display of the VCP. - View Dependent Claims (2, 3, 4, 5)
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6. A method of relationship management in a vehicle-share system, the method comprising:
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(a) providing a short-range wireless communication (SRWC) module located in a vehicle and configured to communicate with a mobile computing device and at least one vehicle system, the SRWC module comprising a SRWC module memory; (b) providing a vehicle communication platform (VCP) located within the vehicle, the VCP configured to communicably couple with the SRWC module and configured to generate one or more data transmissions; (c) providing a remote entity configured to receive the one or more VCP data transmissions; (d) receiving, at the SRWC module, one or more communications from the mobile computing device; (e) generating, via the SRWC module, one or more notices based on the one or more communications, wherein the one or more notices is selected from a group comprising;
a door-lock-command notice, a reminder notice, a termination notice, a trip-information notice, mobile device-detection notice, or a combination thereof;(f) when the door-lock-command notice is generated, via the SRWC module, detecting whether the mobile computing device remains located within the vehicle; (g) receiving, at the VCP, the one or more notices; (h) transmitting, via the VCP, the one or more notices to the remote entity; (i) in response to the door-lock-command notice being transmitted, via the SRWC module, wiping an authorization key clean from the SRWC module memory and further designating the authorization key as exhausted; (j) receiving, at the remote entity, the one or more notices; (k) sending, via the remote entity, one or more notifications, wherein the one or more notifications is selected from a group comprising;
an initiation notification, a completion notification, a reservation-termination notification, an expedition notification, a reminder notification, or a combination thereof; and(l) receiving, at the VCP, the one or more notifications from the remote entity, wherein, when the reservation-termination notification is communicated, the VCP displays a reminder to remove personal belongings from the vehicle, and wherein the reservation-termination notification further requests for interactive feedback, via the display of the VCP. - View Dependent Claims (7, 8, 9, 10, 11)
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12. A method of relationship management in a vehicle-share system, the method comprising:
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(a) providing a short-range wireless communication (SRWC) module located in a vehicle and configured to communicate with a mobile computing device and at least one vehicle system, the SRWC module comprising a SRWC module memory; (b) providing a vehicle communication platform (VCP) located within the vehicle, the VCP configured to communicably couple with the SRWC module and configured to generate one or data transmissions; (c) providing a remote entity configured to receive the one or more VCP data transmissions; (d) providing the mobile computing device comprising a CarShare App; (e) receiving, at the SRWC module, one or more communications from the mobile computing device; (f) generating, via the SRWC module and/or the mobile computing device and/or the CarShare App, one or more notices based on the one or more communications, wherein the one or more notices is selected from a group comprising;
a door-lock-command notice, a reminder notice, a termination notice, a trip-information notice, mobile device-detection notice, or a combination thereof;(g) when the door-lock-command notice is generated, via the SRWC module, detecting whether the mobile computing device remains located within the vehicle; (h) receiving, at the VCP, the one or more notices; (i) transmitting, via the VCP, the one or more notices to the remote entity; (j) in response to the door-lock-command notice being transmitted, via the SRWC module, wiping an authorization key clean from the SRWC module memory and further designating the authorization key as exhausted; (k) receiving, at the remote entity, the one or more notices; (l) implementing one or more back-end functions, via the remote entity, to review and analyze the one or more notices; (m) sending, via the remote entity, one or more notifications to the VCP, wherein the one or more notifications is selected from a group comprising;
an initiation notification, a completion notification, a reservation-termination notification, an expedition notification, a reminder notification, or a combination thereof; and(n) receiving, at the VCP, the one or more notifications from the remote entity, wherein, when the reservation-termination notification is communicated, the VCP displays a reminder to remove personal belongings from the vehicle, and wherein the reservation-termination notification further requests for interactive feedback, via the display of the VCP. - View Dependent Claims (13, 14)
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Specification