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Leveraging user signals for improved interactions with digital personal assistant

  • US 9,807,559 B2
  • Filed: 06/25/2014
  • Issued: 10/31/2017
  • Est. Priority Date: 06/25/2014
  • Status: Active Grant
First Claim
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1. A method performed by a digital personal assistant comprising a software agent implemented on at least one computing device, comprising:

  • obtaining one or more first signals related to an availability of a user;

    obtaining one or more second signals related to a mental or emotional state of the user;

    determining whether a particular time is an appropriate time to attempt to initiate a conversation between the software agent and the user based at least on the first signal(s) and the second signal(s); and

    in response to a determination that the particular time is an appropriate time to attempt to initiate the conversation between the software agent and the user;

    querying the user to determine if he or she is available to converse; and

    in response to receiving a positive response to the query, selecting a conversation topic, and initiating a conversation between the software agent and the user about the selected conversation topic.

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