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Text message sender location and PSAP determination systems and methods

  • US 9,807,581 B2
  • Filed: 02/03/2017
  • Issued: 10/31/2017
  • Est. Priority Date: 11/12/2015
  • Status: Active Grant
First Claim
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1. A non-transitory computer-readable medium storing computer executable instructions for:

  • determining a current location of a portable computing device;

    receiving from a particular individual, via a user interface of a portable computing device, a request to initiate an emergency electronic communication, the emergency electronic communication requesting emergency assistance; and

    at least partially in response to receiving the request to initiate an emergency electronic communication;

    using the determined current location of the portable computing device to determine a dispatchable location for use in dispatching emergency assistance to the particular individual;

    determining which particular one of a plurality of public-safety answering points will handle the emergency electronic communication;

    updating a data structure to indicate that the portable computing device is at the determined current location, the data structure being a data structure that the particular public-safety answering point that will be handling the emergency electronic communication will access to determine location information for individuals who contact the public-safety answering point to request emergency assistance; and

    initiating an emergency electronic communication, by the portable computing device, to the public-safety answering point, regarding an emergency involving the particular individual, wherein;

    the user interface is a user interface selected from a group consisting of;

    (A) a graphical user interface; and

    (B) a voice communications interface;

    the emergency electronic communication is an emergency text message; and

    the step of determining which particular one of the plurality of public-safety answering points will handle the emergency electronic communication comprises determining which of a plurality of public-safety answering points is designated to handle emergency text messages from users who are at the determined current location of the portable computing device.

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