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Consumer interface device system and method for in-store navigation

  • US 9,811,840 B2
  • Filed: 07/16/2013
  • Issued: 11/07/2017
  • Est. Priority Date: 07/16/2012
  • Status: Active Grant
First Claim
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1. A computer-implemented method for interactive shopping at a retail store, the method comprising:

  • (A) displaying at a touchscreen of a consumer interface device (CID), mounted to a shelf or a kiosk via a hardware mount at a retail store so that consumers can interact with the CID, a display for navigating to a first product for sale at a retail store in response to a user selecting via the touchscreen of the CID the first product by;

    (i) causing a processor of the CID, coupled to the touchscreen, to determine whether the touchscreen received user-input representing the user selecting the first product;

    (ii) causing the processor to identify, based on the received user-input, the first product;

    (iii) causing the processor to generate a query, the query representing a request for information associated with the first product;

    (iv) causing the processor to transmit the query to an inventory system, wherein the inventory system includes data regarding one or more products available for purchase at the retail store;

    (v) causing the processor to receive a response to the query;

    (vi) causing the processor to determine, based on the response to the query, that the first product is available for in-store purchase;

    (vii) causing the processor to receive information indicating a location of the first product within the retail store, the information including shelf placement information received from a planogram system that indicates a placement on a shelf for the first product; and

    (viii) causing the processor to provide at the touchscreen of the CID the display for navigating to the first product, the display including an image of the first product on the shelf according to the shelf placement information; and

    B) displaying, at the touchscreen of the CID, an interface for requesting delivery of the first product to an address outside the retail store associated with the user so that the user can purchase the first product without retrieving the first product in-store.

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