Event triggered notifications for collaborative processes

• US 9,813,460 B2
• Filed: 08/14/2015
• Issued: 11/07/2017
• Est. Priority Date: 07/23/2009
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Barber-Mingo, Cynthia E., Denne, Arno, Harpur, Liam S., Kennedy, John, Prendergast, Paula
• Primary Examiner(s): Lai, Michael C
• Application Number:
  US14/826,273
• Publication Number:
  US 20160026975A1
• Time in Patent Office: 816 Days
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04L 43/045 for graphical visualisation of monitoring data
• CPC Class Codes: H04L 65/4015 where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference

Abstract

Notifications that serve as “hints” related to activity associated with a collaborative process are propagated to an originator to alert the originator of activity on the collaborative process. A collaborative process server computer receives an indication that the originator has initiated a computer implemented collaborative process that generates collaborative content to be tracked. The collaborative process server computer is utilized to share the collaborative content associated with the collaborative process with at least one recipient. Computer implemented event(s) associated with the shared collaborative content by recipients are detected. Information associated with the collaborative process is automatically transformed in response to detected event(s) associated with the shared collaborative content, wherein a notification of the occurrence of the event(s) is propagated to the originator. The notification is generated in response to detected event(s) and is based upon the transformed information.

Claims

1. A method of tracking a collaborative process and propagating a notification of an occurrence of an event to an originator comprising:

receiving at a collaborative process server computer coupled to a network environment, an indication that a user has initiated, with a first collaborative process application, a computer implemented collaborative process that generates collaborative content associated with the collaborative process, wherein the user defines an originator of the generated collaborative content;

obtaining by the collaborative process server computer, a designation that events associated with the initiated collaborative process are to be tracked;

sharing the generated collaborative content associated with the collaborative process with at least one recipient;

obtaining by the collaborative process server computer, information identifying the occurrence of at least one computer detectable event associated with the shared generated collaborative content other than a communication from any recipient back to the originator;

automatically transforming information associated with the collaborative process in response to at least one detected event associated with the shared generated collaborative content; and

propagating a notification to the originator that informs the originator of the at least one detected event, wherein the notification is generated in response to the at least one detected event and is based upon the transformed information;

wherein;

sharing the generated collaborative content associated with the collaborative process with at least one recipient further comprises;

providing a notice to at least one recipient that events are being tracked to send notifications to the originator, and

providing each recipient that receives the notice with an option to enable sending notifications or disable sending notifications; and

propagating a notification to the originator further comprises;

refraining from propagating the notification when the at least one detected event is associated with a recipient that received the notice and that indicated the option to disable sending notifications.

2. The method of claim 1, wherein the notification does not reveal details associated with the at least one detected event.

3. The method of claim 1, wherein obtaining by the collaborative process server computer, information identifying the occurrence of at least one computer detectable event associated with the shared generated collaborative content comprises detecting that a recipient has one of:

changed the shared generated collaborative content associated with the collaborative process;

added to the shared generated collaborative content associated with the collaborative process;

deleted at least a portion of the shared generated collaborative content associated with the collaborative process; and

shared the shared generated collaborative content associated with the collaborative process.

4. The method of claim 1, further comprising:

evaluating at least one rule to determine at least one of when and how, the notification is propagated to the originator.

5. The method of claim 1, wherein propagating a notification to the originator that informs the originator of the at least one detected event comprises:

sending to a processing device of the originator across the network, at least one of an electronic instant message or an email message.

6. The method of claim 1, wherein obtaining by the collaborative process server computer, information identifying the occurrence of at least one computer detectable event associated with the shared generated collaborative content comprises detecting an event that is associated with a recipient taking an action in a second collaborative process application that is different than the first collaborative process application that generates the collaborative content.

7. A computer program product to track a computer implemented collaborative process and propagate a notification of an occurrence of an event to an originator comprising:

a non-transitory computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising;

computer readable program code configured to receive, at a collaborative process server computer coupled to a network environment, an indication that a user has initiated a computer implemented collaborative process, with a first collaborative process application, that generates collaborative content associated with the first collaborative process, wherein the user defines an originator of the generated collaborative content;

computer readable program code configured to obtain, by the collaborative process server computer, a designation that events associated with the initiated collaborative process are to be tracked, wherein information associated with the collaborative process is stored in a computer storage device accessible by the collaborative process server computer,

computer readable program code configured to share the generated collaborative content associated with the first collaborative process with at least one recipient;

computer readable program code configured to obtain, by the collaborative process server computer, information identifying the occurrence of at least one computer detectable event associated with the shared generated collaborative content other than a communication from any recipient back to the originator;

computer readable program code configured to transform the computer stored information associated with the collaborative process in response to at least one detected event associated with the shared generated collaborative content; and

computer readable program code configured to propagate a notification to the originator that informs the originator of the at least one detected event, wherein the notification is generated in response to the at least one detected event and is based upon the transformed information;

wherein the computer readable program code configured to share the generated collaborative content further comprises computer readable program code configured to;

provide a notice to at least one recipient that events are being tracked to send notifications to the originator, and

provide each recipient that receives the notice with an option to enable sending notifications or disable ending notifications; and

the computer readable program code configured to propagate a notification to the originator further comprises;

computer readable program code configured to refrain from propagating the notification when the at least one detected event is associated with a recipient that received the notice and that indicated the option to disable sending notifications.

8. The computer program product of claim 7, wherein the computer readable program code configured to propagate a notification to the originator comprises computer readable program code configured to propagate a notification that does not reveal details associated with the at least one detected event.

9. The computer program product of claim 7, wherein the computer readable program code configured to obtain, by the collaborative process server computer, information identifying the occurrence of at least one computer detectable event associated with the shared generated collaborative content comprises computer readable program code configured to detect that a recipient has one of:

changed the shared generated collaborative content associated with the collaborative process;

added to the shared generated collaborative content associated with the collaborative process;

deleted at least a portion of the shared generated collaborative content associated with the collaborative process, and

shared the shared generated collaborative content associated with the collaborative process.

10. The computer program product of claim 7, further comprising:

computer readable program code configured to evaluate at least one rule to determine at least one of when and how, a given notification is propagated to the originator.

11. The computer program product of claim 7, wherein the computer readable program code configured to propagate a notification to the originator that informs the originator of the at least one detected event comprises:

computer readable program code configured to send to a processing device of the originator across the network, at least one of an electronic instant message and an email message.

12. The computer program product of claim 7, comprising:

computer readable program code configured to detect an event that is associated with a recipient taking an action in a second collaborative process application that is different than the first collaborative process application that generates the collaborative content.