Network system to compute and transmit data based on predictive information

• US 9,813,510 B1
• Filed: 12/30/2016
• Issued: 11/07/2017
• Est. Priority Date: 09/26/2016
• Status: Active Grant

• Current Assignee: Uber Technologies, Inc.
• Original Assignee: Uber Technologies, Inc.
• Inventors: Nickels, John Mark, O'Mahony, Eoin
• Primary Examiner(s): MacIlwinen, John
• Application Number:
  US15/395,818
• Time in Patent Office: 312 Days
• CPC Class Codes: G01C 21/20 Instruments for performing navigational calculations G01C21/24, G01C21/26 take precedence
• CPC Class Codes: G01C 21/3438 Rendez-vous, i.e. searching a destination where several users can meet, and the routes to this destination for these users; Ride sharing, i.e. searching a route such that at least two users can share a vehicle for at least part of the route
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G08G 1/202 Dispatching vehicles on the basis of a location, e.g. taxi dispatching
• CPC Class Codes: H04L 41/5019 Ensuring fulfilment of SLA
• CPC Class Codes: H04L 41/5051 Service on demand, e.g. definition and deployment of services in real time
• CPC Class Codes: H04L 41/5058 Service discovery by the service manager
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds

Abstract

A method and system for arranging service provider selection are described. A network computer system can establish a set of criteria to determine whether to display, before actually receiving an acceptance from a service provider, an assumed acceptance or a likely service provider to provide on-demand services in response to data corresponding to a request for service sent from a computing device of a user. For example, the network computer system can predetermine a likely service provider or number of matching service providers and display this information to the user in lieu of a “requesting” screen.

Claims

1. A method for providing data for a network service, the method being performed by one or more processors of a server and comprising:

receiving, over one or more networks, data corresponding to a request for service from a computing device of a user;

in response to receiving the data corresponding to the request, determining, from a database, a plurality of identifiers of a plurality of providers that are available to provide service for the user;

determining, for each of the plurality of identifiers, a location of the corresponding provider;

based on a distance or estimated travel time of at least some of the plurality of providers from their respective locations to a service location for the user, determining an estimated time to arrival to the service location;

modifying the estimated time to arrival to the service location upon determining that one or more new providers are predicted, based on historical data for an area proximate to the service location, to activate a service provider application and make themselves available to provide service for the user;

transmitting, to the computing device of the user, data corresponding to the estimated time to arrival and data corresponding to an indication that a provider will provide service for the user, wherein the data corresponding to the estimated time to arrival and the data corresponding to the indication are transmitted to the computing device at a time prior to selecting which of the plurality of providers will provide service for the user; and

subsequent to transmitting the data corresponding to the estimated time to arrival and the data corresponding to the indication, selecting a first identifier associated with a first provider from the plurality of identifiers to assign the first provider to provide service for the user.

2. The method of claim 1, wherein information regarding one of the plurality of providers is displayed on the computing device of the user prior to selecting the first identifier.

3. The method of claim 2, wherein the information indicates which of the plurality of providers is most likely to be selected.

4. The method of claim 1, wherein information regarding the provider is not displayed on the computing device until the first identifier is selected.

5. The method of claim 1, wherein the estimated time to arrival to the service location is periodically determined while a service application executing on the computing device is active.

6. The method of claim 1, wherein the data corresponding to the request is automatically transmitted from the computing device of the user upon activating a service application, wherein the data corresponding to the request is automatically transmitted based on a profile for the user indicating that the user is likely to request service through the service application.

7. The method of claim 1, wherein the data corresponding to the indication is transmitted to the computing device upon determining that one of the plurality of providers is likely to accept an invitation message to provide service and arrive within a threshold time from the estimated time to arrival at the service location.

8. A network computer system comprising:

one or more processors; and

one or more memory resources storing instructions that, when executed by the one or more processors, cause the one or more processors to;

receive, over one or more networks, data corresponding to a request for service from a computing device of a user;

in response to receiving the data corresponding to the request, determine, from a database, a plurality of identifiers of a plurality of providers that are available to provide service for the user;

determine, for each of the plurality of identifiers, a location of the corresponding provider;

based on a distance or estimated travel time of at least some of the plurality of providers from their respective locations to a service location for the user, determine an estimated time to arrival to the service location;

modify the estimated time to arrival to the service location upon determining that one or more new providers are predicted, based on historical data for an area proximate to the service location, to activate a service provider application and make themselves available to provide service for the user;

transmit, to the computing device of the user, data corresponding to the estimated time to arrival and data corresponding to an indication that a provider will provide service for the user, wherein the data corresponding to the estimated time to arrival and the data corresponding to the indication are transmitted to the computing device at a time prior to selecting which of the plurality of providers will provide service for the user; and

subsequent to transmitting the data corresponding to the estimated time to arrival and the data corresponding to the indication, select a first identifier associated with a first provider from the plurality of identifiers to assign the first provider to provide service for the user.

9. The network computer system of claim 8, wherein information regarding one of the plurality of providers is displayed on the computing device of the user prior to selecting the first identifier.

10. The network computer system of claim 9, wherein the information indicates which of the plurality of providers is most likely to be selected.

11. The network computer system of claim 8, wherein information regarding the provider is not displayed on the computing device until the first identifier is selected.

12. The network computer system of claim 8, wherein the estimated time to arrival to the service location is periodically determined while a service application executing on the computing device is active.

13. The network computer system of claim 8, wherein the data corresponding to the request is automatically transmitted from the computing device of the user upon activating a service application, wherein the data corresponding to the request is automatically transmitted based on a profile for the user indicating that the user is likely to request service through the service application.

14. The network computer system of claim 8, wherein the data corresponding to the indication is transmitted to the computing device upon determining that one of the plurality of providers is likely to accept an invitation message to provide service and arrive within a threshold time from the estimated time to arrival at the service location.

15. A non-transitory computer readable medium storing instructions that, when executed by one or more processors, cause the one or more processors to:

receive, over one or more networks, data corresponding to a request for service from a computing device of a user;

in response to receiving the data corresponding to the request, determine, from a database, a plurality of identifiers of a plurality of providers that are available to provide service for the user;

determine, for each of the plurality of identifiers, a location of the corresponding provider;

based on a distance or estimated travel time of at least some of the plurality of providers from their respective locations to a service location for the user, determine an estimated time to arrival to the service location;

modify the estimated time to arrival to the service location upon determining that one or more new providers are predicted, based on historical data for an area proximate to the service location, to activate a service provider application and make themselves available to provide service for the user;

transmit, to the computing device of the user, data corresponding to the estimated time to arrival and data corresponding to an indication that a provider will provide service for the user, wherein the data corresponding to the estimated time to arrival and the data corresponding to the indication are transmitted to the computing device at a time prior to selecting which of the plurality of providers will provide service for the user; and

subsequent to transmitting the data corresponding to the estimated time to arrival and the data corresponding to the indication, select a first identifier associated with a first provider from the plurality of identifiers to assign the first provider to provide service for the user.

16. The non-transitory computer readable medium of claim 15, wherein information regarding one of the plurality of providers is displayed on the computing device of the user prior to selecting the first identifier.

17. The non-transitory computer readable medium of claim 16, wherein the information indicates which of the plurality of providers is most likely to be selected.

18. The non-transitory computer readable medium of claim 15, wherein information regarding the provider is not displayed on the computing device until the first identifier is selected.