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Vehicle servicing system

  • US 9,817,400 B1
  • Filed: 12/14/2016
  • Issued: 11/14/2017
  • Est. Priority Date: 12/14/2016
  • Status: Active Grant
First Claim
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1. A computer-implemented method of addressing a user-reported vehicle condition, the method comprising:

  • receiving, by one or more computing devices, a service request for a vehicle service for a user, wherein the service request is indicative of a location;

    sending, by the one or more computing devices that are remote from an autonomous vehicle, one or more first control signals to the autonomous vehicle that is configured to provide the vehicle service, wherein one or more of the first control signals indicate that the autonomous vehicle is to travel to the location;

    receiving, by the one or more computing devices from a user device, a communication indicative of an existence of a condition associated with the autonomous vehicle that reduces a suitability of the autonomous vehicle to provide the vehicle service, wherein the condition is identified by the user;

    determining, by the one or more computing devices, one or more actions to be performed by the autonomous vehicle based, at least in part, on the existence of the condition associated with the autonomous vehicle;

    sending, by the one or more computing devices, one or more second control signals to the autonomous vehicle to perform one or more of the actions that comprise the autonomous vehicle travelling to receive maintenance associated with the condition; and

    sending, by the one or more computing devices, one or more third control signals to another autonomous vehicle that is configured to provide the vehicle service, wherein one or more of the third control signals indicate that the other autonomous vehicle is to travel to the location.

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