Visual interfaces for telephone calls
First Claim
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1. A method for processing incoming audio calls from audio-capable devices, comprising, at a call processing server:
- receiving, at the call processing server, an incoming call from an audio-capable device to a destination number;
associating a caller, using the audio-capable device, with an online identity used to access an online service;
identifying an ancillary source device by querying the online service to identify devices logged in using online identity, wherein each device includes a VoIP-enabled circuit configured for VoIP communications;
detecting availability for the ancillary source device;
providing, to the ancillary source device, a set of data that specifies graphical menu options for functions supported by the call processing server;
receiving, from the ancillary source device, an indication of a selection of one of the graphical menu options and of a particular device to call; and
implementing, in response to the indication, a call transfer for the incoming call by initiating communications for connecting to the ancillary source device and to the particular device to call.
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Accused Products
Abstract
Incoming calls are received from audio capable devices. A call processing server receives an incoming call from an audio-capable device to a destination number, and detects availability for an ancillary source device linked to the audio-capable device. A set of data is provided to the ancillary source device. The set of data specifies graphical menu options for functions supported by the call processing server. The ancillary source device provides an indication of a selection of one of the graphical menu options. In response to the indication, a call transfer for the incoming call is implemented.
50 Citations
15 Claims
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1. A method for processing incoming audio calls from audio-capable devices, comprising, at a call processing server:
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receiving, at the call processing server, an incoming call from an audio-capable device to a destination number; associating a caller, using the audio-capable device, with an online identity used to access an online service; identifying an ancillary source device by querying the online service to identify devices logged in using online identity, wherein each device includes a VoIP-enabled circuit configured for VoIP communications; detecting availability for the ancillary source device; providing, to the ancillary source device, a set of data that specifies graphical menu options for functions supported by the call processing server; receiving, from the ancillary source device, an indication of a selection of one of the graphical menu options and of a particular device to call; and implementing, in response to the indication, a call transfer for the incoming call by initiating communications for connecting to the ancillary source device and to the particular device to call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system comprising:
- a call processing server including at least one processing circuit and a memory circuit that are configured to;
receive, at the call processing server, an incoming call from an audio-capable device to a destination number; associate a caller, using the audio-capable device, with an online identity used to access an online service; identify an ancillary source device by querying the online service to identify devices logged in using online identity, wherein each device includes a VoIP-enabled circuit configured for VoIP communications; detect availability for the ancillary source device; provide, to the ancillary source device, a set of data that specifies graphical menu options for functions supported by the call processing server; receive, from the ancillary source device, an indication of a selection of one of the graphical menu options and of a particular device to call; and implement, in response to the indication, a call transfer for the incoming call by initiating communications for connecting to the ancillary source device and to the particular device to call. - View Dependent Claims (15)
- a call processing server including at least one processing circuit and a memory circuit that are configured to;
Specification