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Method and system for wireless network management

  • US 9,826,426 B2
  • Filed: 01/16/2015
  • Issued: 11/21/2017
  • Est. Priority Date: 01/16/2009
  • Status: Active Grant
First Claim
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1. A method comprising:

  • generating, at a wireless device, a report associated with a wireless local area network (WLAN), wherein the report is a diagnostic report and is generated in response to a report request received from a network access point to resolve problems with the WLAN, the report request including a notification subelement, the notification subelement comprising a uniform resource locator (URL) associated with an alternate access technology to connect the wireless device to the network access point, wherein the alternate access technology is an additional WLAN or a wired network connection;

    sending the report, through one of a wireless connection via the WLAN or the alternate access technology using the URL, from the wireless device to the network access point;

    determining that at least part of the report was not received by the network access point upon sending the report through the wireless connection; and

    prior to attempting to send the report through the alternate access technology using the URL, attempting to send the report from the wireless device to the network access point through the wireless connection.

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