Methods and apparatus for suppressing network feed activities using an information feed in an on-demand database service environment

• US 9,830,340 B2
• Filed: 05/12/2016
• Issued: 11/28/2017
• Est. Priority Date: 09/23/2010
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Gradin, William, Davidchuk, Matthew, Ma, Qiu, Zemskov, Leonid, Palke, Amy
• Primary Examiner(s): Ruiz, Angelica
• Application Number:
  US15/153,026
• Publication Number:
  US 20160253360A1
• Time in Patent Office: 565 Days
• CPC Class Codes: G06F 16/21 Design, administration or maintenance of databases
• CPC Class Codes: G06F 16/23 Updating
• CPC Class Codes: G06F 16/282 Hierarchical databases, e.g. IMS, LDAP data stores or Lotus Notes
• CPC Class Codes: G06F 16/90 Details of database functions independent of the retrieved data types
• CPC Class Codes: G06F 16/903 Querying for retrieval from the web G06F16/953
• CPC Class Codes: G06F 16/9035 Filtering based on additional data, e.g. user or group profiles
• CPC Class Codes: G06F 16/906 Clustering; Classification

Abstract

Disclosed are systems, apparatus, methods, and computer readable media for suppressing network feed activities using an information feed in an on-demand database service environment. In one embodiment, a message is received, including data indicative of a user action. An entity associated with the user action is identified, where the entity is a type of record stored in a database. A type of the entity is identified. It is determined whether the entity type is a prohibited entity type. When the entity type is not a prohibited entity type, the message data is saved to one or more tables in the database. The tables are configured to store feed items of an information feed capable of being displayed on a device. When the entity type is a prohibited entity type, the saving of the message data, to the one or more tables in the database configured to store the feed items, is prohibited.

Claims

1. A method comprising:

processing, using a database system, data indicating a user action having occurred with respect to at least one record stored in at least one database of the database system, the user action being related to at least one of;

creating the at least one record, updating the at least one record, deleting the at least one record, or communicating information regarding the at least one record;

identifying, using the database system, a record type of the at least one record;

determining, using the database system, that the identified record type of the at least one record is a prohibited record type, the prohibited record type being a calendar event or task; and

prohibiting, responsive to determining that the identified record type is the prohibited record type, at least one of storing or displaying a communication associated with the user action as a feed item of a social network feed of a social networking system associated with the database system to cause the communication to be omitted from the feed when the feed is displayed in a user interface on a user device.

2. The method of claim 1, wherein identifying the record type of the at least one record comprises:

identifying the record type of the at least one record based on a plurality of properties associated with the at least one record.

3. The method of claim 2, wherein the properties comprise values stored in at least one database table.

4. The method of claim 1, wherein identifying the record type of the at least one record comprises:

reading at least one field of the at least one record, the at least one field associated with the user action.

5. The method of claim 1, wherein the at least one record is identified by the user action.

6. The method of claim 1, wherein the at least one record has a hierarchical relationship with a further record identified by the user action.

7. A software database system comprising software instructions stored on a non-transitory computer-readable medium, the software instructions configurable to cause:

processing, using the database system, data indicating a user action having occurred with respect to at least one record stored in at least one database of the database system, the user action being related to at least one of;

creating the at least one record, updating the at least one record, deleting the at least one record, or communicating information regarding the at least one record;

identifying, using the database system, a record type of the at least one record;

determining, using the database system, that the identified record type of the at least one record is a prohibited record type, the prohibited record type being a calendar event or task; and

prohibiting, responsive to determining that the identified record type is the prohibited record type, at least one of storing or displaying a communication associated with the user action as a feed item of a social network feed of a social networking system associated with the database system to cause the communication to be omitted from the feed when the feed is displayed in a user interface on a user device.

8. The software database system of claim 7, wherein identifying the record type of the at least one record comprises:

identifying the record type of the at least one record based on a plurality of properties associated with the at least one record.

9. The software database system of claim 8, wherein the properties comprise values stored in at least one database table.

10. The software database system of claim 7, wherein identifying the record type of the at least one record comprises:

reading at least one field of the at least one record, the at least one field associated with the user action.

11. The software database system of claim 7, wherein the at least one record is identified by the user action.

12. The software database system of claim 7, wherein the at least one record has a hierarchical relationship with a further record identified by the user action.

13. A computer program product comprising program code capable of being executed by at least one processor when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configurable to cause:

processing, using a database system, data indicating a user action having occurred with respect to at least one record stored in at least one database of the database system, the user action being related to at least one of;

creating the at least one record, updating the at least one record, deleting the at least one record, or communicating information regarding the at least one record;

identifying, using the database system, a record type of the at least one record;

determining, using the database system, that the identified record type of the at least one record is a prohibited record type, the prohibited record type being a calendar event or task; and

prohibiting, responsive to determining that the identified record type is the prohibited record type, at least one of storing or displaying a communication associated with the user action as a feed item of a social network feed of a social networking system associated with the database system to cause the communication to be omitted from the feed when the feed is displayed in a user interface on a user device.

14. The computer program product of claim 13, wherein identifying the record type of the at least one record comprises:

identifying the record type of the at least one record based on a plurality of properties associated with the at least one record.

15. The computer program product of claim 14, wherein the properties comprise values stored in at least one database table.

16. The computer program product of claim 13, wherein identifying the record type of the at least one record comprises:

reading at least one field of the at least one record, the at least one field associated with the user action.

17. A system comprising:

a database system implemented using a server system, the database system configurable to cause;

processing, using the database system, data indicating a user action having occurred with respect to at least one record stored in at least one database of the database system, the user action being related to at least one of;

creating the at least one record, updating the at least one record, deleting the at least one record, or communicating information regarding the at least one record;

identifying, using the database system, a record type of the at least one record;

determining, using the database system, that the identified record type of the at least one record is a prohibited record type, the prohibited record type being a calendar event or task; and

prohibiting, responsive to determining that the identified record type is the prohibited record type, at least one of storing or displaying a communication associated with the user action as a feed item of a social network feed of a social networking system associated with the database system to cause the communication to be omitted from the feed when the feed is displayed in a user interface on a user device.

18. The system of claim 17, wherein identifying the record type of the at least one record comprises:

identifying the record type of the at least one record based on a plurality of properties associated with the at least one record.

19. The system of claim 18, wherein the properties comprise values stored in at least one database table.

20. The system of claim 17, wherein identifying the record type of the at least one record comprises:

reading at least one field of the at least one record, the at least one field associated with the user action.