System and methods for personalization and enhancement of a marketplace

• US 9,830,632 B2
• Filed: 10/10/2013
• Issued: 11/28/2017
• Est. Priority Date: 10/10/2012
• Status: Active Grant

• Current Assignee: eBay Inc.
• Original Assignee: eBay Inc.
• Inventors: Lenahan, Michael, Mitchell, Ben, Chung, Chahn, Sandoval, Myra, Suglian, Tim, MacLaurin, Matthew Bret, Skorupski, James Ross, Wolfe, Jesse, Chien, Hsin-Yi, Tahir, Marie Jeanette Floyd, Dandekar, Jai, Cypher, Healey
• Primary Examiner(s): Poinvil, Frantzy
• Application Number:
  US14/051,375
• Publication Number:
  US 20140100991A1
• Time in Patent Office: 1,510 Days
• Field of Search: 705 3- 44
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 30/0625 Directed, with specific intent or strategy
• CPC Class Codes: G06Q 30/0629 for generating comparisons
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers

Abstract

A system comprising a computer-readable storage medium storing at least one program, and a computer-implemented method for enhancing and personalizing an interactive marketplace. The systems and methods provided herein may allow a user to receive search results that are tailored to the user'"'"'s personal preferences based on social and purchasing information known about the user. In addition, the systems and methods provided herein may provide shipping updates to a buyer that include a personalized message based on location information provided by the package being shipped. In addition, the systems and methods provided herein allow merchants to provide incentives and rewards for shoppers by participating in interactive shopping games.

Claims

1. A method for providing a shipping update for a package being shipped, the method comprising:

receiving, at a server machine, a location update for the package from a location component associated with the package;

determining information about the location of the package from the location update;

determining, by one or more processors of the server machine, compatibility of an item included in the package with one or more items owned by a recipient of the package;

in response to the one or more processors of the server machine determining the item included in the package is incompatible with the one or more items owned by the recipient, generating a recommendation for an additional item that is compatible with the item included in the package;

creating the shipping update using the information about the location and the recommendation for the additional item, the shipping update comprising a personalized message for the recipient and an option to purchase the additional item; and

transmitting, from the server machine, the shipping update to a device of the recipient of the package.

2. The method according to claim 1, wherein the personalized message includes at least one of:

the location of the package, weather at the location of the package, a time of day at the location, or a status of the package.

3. The method according to claim 1, wherein transmitting the shipping update comprises transmitting the shipping update over at least one of short messaging service (SMS), e-mail, or a social network.

4. The method of claim 1, wherein the determining of the compatibility of an item included in the package with the one or more items owned by a recipient of the package is based on compatibility information of the item included in the location update.

5. The method of claim 1, further comprising accessing inventory information maintained as part of a user profile of the user, the inventory information specifying the one or more items owned by the user.

6. The method of claim 1, wherein the determining information related to the location of the package from the location update comprises:

identifying, based on the location of the package, a merchant able to timely ship the additional item such that the additional item may be received by the recipient concurrently with the package;

wherein the shipping update provides the recipient an ability to purchase the item from the merchant.

7. The method of claim 1, further comprising:

retrieving a location of a merchant offering the additional item for sale; and

generating a map showing the retrieved location of the merchant offering the additional item for sale.

8. A system comprising:

one or more processors of a machine;

a computer readable medium storing instructions that, when executed by the one or more processors, cause the machine to perform operations comprising;

receiving, from a location component, a location update for the package;

determining information about the location of the package from the location update;

determining compatibility of an item included in the package with one or more items owned by a recipient of the package;

in response to determining the item included in the package is incompatible with the one or more items owned by the recipient, generating a recommendation for an additional item that is compatible with the item included in the package;

creating the shipping update using the information about the location and the recommendation for the additional item, the shipping update comprising a personalized message for the recipient and an option to purchase the additional item; and

transmitting the shipping update to a device of the recipient of the package.

9. A machine-readable storage device embodying instructions that, when executed by a machine, cause the machine to perform operations comprising:

receiving, from a location component, a location update for the package;

determining information about the location of the package from the location update;

determining compatibility of an item included in the package with one or more items owned by a recipient of the package;

in response to determining the item included in the package is incompatible with the one or more items owned by the recipient, generating a recommendation for an additional item that is compatible with the item included in the package;

creating the shipping update using the information about the location and the recommendation for the additional item, the shipping update comprising a personalized message for the recipient and an option to purchase the additional item; and

transmitting the shipping update to a device of the recipient of the package.