Ordering systems and method

• US 9,830,641 B2
• Filed: 12/16/2014
• Issued: 11/28/2017
• Est. Priority Date: 12/16/2014
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors LLC (General Motors Company)
• Inventors: Williams, Nate, Carnevale, Marco T., Lencina Talarico, Dario A., Vardhan, Vijay, Pebbles, Paul H.
• Primary Examiner(s): JOHNSON, SONJI N
• Application Number:
  US14/572,187
• Publication Number:
  US 20160171591A1
• Time in Patent Office: 1,078 Days
• CPC Class Codes: A47J 37/0611 the food being cooked between two heating plates, e.g. waffle-irons
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

In an example of an ordering method, an application receives an order for a product. The application may be an in-vehicle application resident on a memory of an in-vehicle infotainment unit of a vehicle or a mobile-device application resident on a memory of a mobile device. Without contacting a merchant of the product, the application determines a preparation time for the product. The application dynamically determines an estimated time of arrival of the vehicle or the mobile device at a location of the merchant. The application holds the order for the product until the estimated time of arrival is equal to or less than the preparation time for the product.

Claims

1. An ordering method, comprising:

receiving, at least one of an in-vehicle application resident on a memory of an in-vehicle infotainment device of a vehicle or a mobile-device application resident on a memory of a mobile device, an order for a product;

without contacting a merchant of the product, accessing, by the at least one of the in-vehicle application or the mobile-device application, a default preparation time for the product;

without contacting the merchant of the product, determining, by the at least one of the in-vehicle application or the mobile-device application, a preparation time adjusting factor that accounts for a time of day at which the order is received, a type of the product being ordered, a typical preparation time of the product, a total size of the order, and historical turn-around time data for the merchant at the time of day;

without contacting the merchant of the product, determining, by the at least one of the in-vehicle application or the mobile-device application, a final preparation time based upon the default preparation time and the preparation time adjusting factor;

receiving, at the at least one of the in-vehicle application or the mobile-device application, a position of the vehicle or the mobile device from a global positioning system at preset times after the order is received;

dynamically determining, by the at least one of the in-vehicle application or the mobile-device application, an estimated time of arrival of the at least one of the vehicle or the mobile device at a location of the merchant at each of the preset times based on the received position; and

holding, at the at least one of the in-vehicle application or the mobile-device application, the order for the product until the estimated time of arrival is equal to or less than the final preparation time for the product.

2. The ordering method as defined in claim 1 wherein the determining of the default preparation time for the product further comprises accessing a data table of preparation times stored on the memory of the at least one of the in-vehicle infotainment device or the memory of the mobile device.

3. The ordering method as defined in claim 1 wherein the determining of the preparation time for the product further comprises:

transmitting a request for the default preparation time of the product to a remote content server affiliated with the vehicle or the mobile device; and

receiving the default preparation time from the remote content server.

4. The ordering method as defined in claim 1 wherein the determining of the default preparation time for the product further comprises wirelessly accessing a published list of default preparation times of the merchant.

5. The ordering method as defined in claim 1, further comprising:

comparing the estimated time of arrival determined at a first of the preset times with the default preparation time;

recognizing that the estimated time of arrival is not equal to or less than the default preparation time; and

in response to the recognizing, initiating the holding.

6. The ordering method as defined in claim 1, further comprising comparing the estimated time of arrival with the final preparation time at each of the preset times.

7. The ordering method as defined in claim 6, further comprising:

recognizing, by the at least one of the in-vehicle application or the mobile-device application, that the estimated time of arrival is equal to or less than the final preparation time;

retrieving the order from a holding queue; and

transmitting the order to a computing device of the merchant.

8. The ordering method as defined in claim 6 wherein at a first of the preset times, a result of the comparing indicates that the estimated time of arrival is not less than or equal to the final preparation time, and wherein the method further comprises:

receiving the position at a second of the preset times;

performing the dynamically determining at the second of the preset times; and

performing the comparing at the second of the preset times.

9. The ordering method as defined in claim 8 wherein the receiving of the position, and the performing of the dynamically determining and the comparing at the second of the preset times occur simultaneously with the holding of the order.

10. The ordering method as defined in claim 1, further comprising:

recognizing, by the at least one of the in-vehicle application or the mobile-device application, that the estimated time of arrival is equal to or less than the final preparation time;

retrieving the order from a holding queue; and

transmitting the order to a computing device of the merchant.

11. The ordering method as defined in claim 1 wherein the preparation time adjusting factor further accounts for special requests associated with the order.

12. An ordering system for a vehicle, comprising:

a microprocessor of an in-vehicle infotainment device of the vehicle;

a memory associated with the microprocessor;

a global positioning system operatively connected to the microprocessor, the global positioning system configured to dynamically detect a position of the vehicle; and

an application resident on the memory, the application including computer readable instructions to cause the microprocessor to;

receive an order for a product;

without contacting a merchant of the product, access a default preparation time for the product;

without contacting the merchant of the product, determine a preparation time adjusting factor that accounts for a time of day at which the order is received, a type of the product being ordered, a typical preparation time of the product, a total size of the order, and historical turn-around time data for the merchant at the time of day;

without contacting the merchant of the product, determine a final preparation time for the product based upon the default preparation time and the preparation time adjusting factor;

receive a position of the vehicle from the global positioning system at preset times after the order is received;

dynamically determine an estimated time of arrival of the vehicle at a location of the merchant at each of the preset times based on the received position; and

hold the order for the product until the estimated time of arrival is equal to or less than the final preparation time for the product.

13. The ordering system as defined in claim 12, further comprising a data table stored in the memory, the data table containing multiple order items, each item having an associated default preparation time and an associated vendor.

14. The ordering system as defined in claim 12, further comprising a remote content server affiliated with the vehicle, the remote content server to receive a request for the default preparation time of the product and to transmit the default preparation time from the remote content server.

15. The ordering system as defined in claim 12, further comprising:

a data transmission system associated with the application for sending the order to the merchant when the estimated time of arrival is equal to or less than the default preparation time for the product; and

a computing device of the merchant to receive the order for the product from the data transmission system.

16. The ordering system as defined in claim 12 wherein the preparation time adjusting factor further accounts for special requests associated with the order.

17. An ordering system, comprising:

a mobile device;

a data table containing multiple order items, each order item having an associated preparation time and an associated vendor, wherein at least two of the associated vendors are distinct from each other;

a global positioning system associated with the mobile device;

an application on the mobile device including a user interface for receiving a user input of an ordered item selected from at least one of the order items;

a time of arrival module responsive to the global positioning system and to address information of the associated vendor for the ordered item to determine an arrival time, the time of arrival module including a micro-processor; and

a data transmission system for sending an order of the ordered item to the associated vendor when the associated preparation time correlates with the arrival time;

wherein the application includes computer readable instructions to cause the micro-processor to;

determine a default preparation time for the ordered item from the data table;

without contacting the associated vendor of the ordered item, determine a preparation time adjusting factor that accounts for the default preparation time, time of day at which the order is received, a type of the ordered item, a total size of the order, and historical turn-around time data for the associated vendor at the time of day;

without contacting the associated vendor of the ordered item, determine a final preparation time for the ordered item, the final preparation time based upon the default preparation time and the preparation time adjusting factor;

receive a position of the mobile device from the global positioning system at preset times after the user input for the ordered item is received;

dynamically determine, through the time of arrival module, the arrival time of the mobile device at the associated vendor at each of the preset times based on the received position; and

hold the order of the ordered item until the arrival time is equal to or less than the final preparation time for the ordered item.

18. The ordering system as defined in claim 17 wherein the preparation time adjusting factor further accounts for special requests associated with the order.