Merging instant messaging (IM) chat sessions

• US 9,832,164 B2
• Filed: 08/19/2016
• Issued: 11/28/2017
• Est. Priority Date: 09/17/2002
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Malik, Dale W.
• Primary Examiner(s): Dailey, Thomas
• Application Number:
  US15/241,638
• Publication Number:
  US 20160359796A1
• Time in Patent Office: 466 Days
• Field of Search: None
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G10L 13/08 Text analysis or generation of parameters for speech synthesis out of text, e.g. grapheme to phoneme translation, prosody generation or stress or intonation determination
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects

Abstract

The present disclosure provides for merging of instant messaging (IM) chat sessions. In one embodiment, a method for automatically replying to an IM message from a first IM sender when a recipient is engaged in an IM session with a second IM sender is provided. In another embodiment, the disclosure provides a method for forwarding IM messages to a recipient at different IM clients. In still another embodiment, a method for transferring IM messages to a different recipient is provided. In some embodiments, two separate IM chat sessions are merged into a single IM chat session.

Claims

1. A system, comprising:

a memory that stores instructions;

a processor that executes the instructions to perform operations, the operations comprising;

determining if a recipient is engaged in a first instant messaging chat session with a contact if a response from the recipient is determined to not be sent to a sender during a first time interval, wherein the response is a reply to an instant messaging message sent by the sender to the recipient; and

providing, if the recipient is determined to be engaged in the first instant messaging chat session with the contact, a first message to the sender that instructs the sender to wait for a second time interval for the response from the recipient.

2. The system of claim 1, wherein the operations further comprise determining if the response from the recipient was sent to the sender during the first time interval.

3. The system of claim 1, wherein the operations further comprise establishing a second instant messaging chat session between the sender and the recipient if the recipient provides the response within the second time interval.

4. The system of claim 1, wherein the operations further comprise providing a second message to the sender that indicates that the recipient is unavailable if the response from the recipient has not been sent during the first time interval and if the recipient is determined to not be engaged in the first instant messaging chat session with the contact.

5. The system of claim 1, wherein the operations further comprise displaying the instant messaging message sent by the sender to the recipient.

6. The system of claim 1, wherein the operations further comprise determining if the recipient is logged in at multiple resources at multiple instant messaging accounts.

7. The system of claim 1, wherein the operations further comprise conveying the instant messaging message to a most-recently-active instant messaging address of the recipient.

8. The system of claim 1, wherein the operations further comprise conveying the instant messaging message to all instant messaging addresses of the recipient.

9. The system of claim 1, wherein the operations further comprise converting the instant messaging message to speech.

10. The system of claim 9, wherein the operations further comprise transmitting the instant messaging message to the recipient as a voice mail message that includes the speech.

11. The system of claim 1, wherein the operations further comprise appending instant messaging information for the sender to the instant messaging message.

12. The system of claim 11, wherein the operations further comprise establishing a second instant messaging chat session between the sender and the recipient by utilizing the instant message information for the sender that is appended to the instant messaging message.

13. A method, comprising:

determining, by utilizing instructions from a memory that are executed by a processor, if a recipient is engaged in a first instant messaging chat session with a contact if a response from the recipient is determined to not be sent to a sender during a first time interval, wherein the response is a reply to an instant messaging message sent by the sender to the recipient; and

transmitting, if the recipient is determined to be engaged in the first instant messaging chat session with the contact, a first message to the sender that instructs the sender to wait for a second time interval for the response from the recipient.

14. The method of claim 13, further comprising determining if the recipient is logged in at multiple resources at multiple instant messaging accounts.

15. The method of claim 13, further comprising querying the recipient for an approval to add a different sender to the first instant messaging chat session.

16. The method of claim 15, further comprising adding the different sender to the first instant messaging chat session in response to receiving the approval from the recipient.

17. The method of claim 13, further comprising appending instant messaging information for the sender to the instant messaging message.

18. The method of claim 17, further comprising establishing a second instant messaging chat session between the sender and the recipient by utilizing the instant message information for the sender that is appended to the instant messaging message.

19. The method of claim 13, further comprising transmitting the instant messaging message to the recipient as a voice mail message.

20. A non-transitory computer-readable device comprising instructions, which, when loaded and executed by a processor, cause the processor to perform operations, the operations comprising:

determining if a recipient is engaged in a first instant messaging chat session if a response from the recipient is determined to not be sent to a sender during a first time interval, wherein the response is a reply to an instant messaging message sent by the sender to the recipient; and

providing, if the recipient is determined to be engaged in the first instant messaging chat session, a first message to the sender that instructs the sender to wait for a second time interval for the response from the recipient.