Computer implemented methods and apparatus for providing group-related social network information

• US 9,832,273 B2
• Filed: 05/15/2015
• Issued: 11/28/2017
• Est. Priority Date: 10/13/2011
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Mencke, Rasmus
• Primary Examiner(s): Sall, El Hadji
• Application Number:
  US14/713,486
• Publication Number:
  US 20150249717A1
• Time in Patent Office: 928 Days
• Field of Search: 709200, 709201, 709204, 709217, 709229
• CPC Class Codes: G06F 16/2282 Tablespace storage structures; Management thereof
• CPC Class Codes: G06F 16/51 Indexing; Data structures therefor; Storage structures
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Disclosed are computer implemented methods, apparatus, systems, and computer readable media for providing information to an information feed associated with a group of an online social network. In some implementations, a network communication including a group address and data is received at a computing device. The group address is encoded to include a first identifier associating the network communication with a first user and a second identifier associating the network communication with the group. The group address is decoded to obtain the first identifier and the second identifier. At least a portion of the data in the network communication is provided as an information update to the information feed associated with the group, and the information update is included in the information feed for display on a display device.

Claims

1. A system for posting a message to a conversation feed associated with a group of an online social network implemented for an enterprise, the system comprising:

database system software stored on a non-transitory data storage medium for execution by one or more servers of a database system, the database system software operable to cause;

processing an email received at a server associated with the database system, the email having a group email address identified as a recipient and having a body, the group email address comprising a network domain identifier identifying an organization and comprising a group identifier identifying the group of the online social network;

extracting, using the database system, the network domain identifier and the group identifier from the group email address;

posting, responsive to extracting the network domain identifier and the group identifier from the group email address, a message comprising at least a portion of the body of the email in the conversation feed associated with the group of the online social network; and

displaying the message in the conversation feed in a user interface at a device of a user associated with the group, the message being displayed in association with a visual indicator indicating that the message comprises content received by email, the visual indicator being contained in the displayed message or being positioned proximate to the displayed message.

2. The system of claim 1, the database system software further operable to cause:

displaying a selectable link in the user interface at the device of the user, the selectable link being operable to generate, responsive to the user selecting the selectable link, a further email capable of being included as a further message posted in the conversation feed associated with the group.

3. The system of claim 2, wherein the selectable link includes a textual hyperlink.

4. The system of claim 1, wherein the group email address further comprises a “

+”

symbol between the group identifier and the network domain identifier.

5. The system of claim 1, wherein the visual indicator comprises a textual string indicating a time associated with the message having been posted to the conversation feed.

6. The system of claim 1, wherein the email further comprises an attachment.

7. The system of claim 6, the database system software further operable to cause:

including, responsive to extracting the network domain identifier and the group identifier from the group email address, at least a portion of the attachment in the message posted in the conversation feed associated with the group of the online social network.

8. A method for posting a message to a conversation feed associated with a group of an online social network implemented for an enterprise using a database system, the method comprising:

receiving, at a server associated with the database system, an email having a group email address identified as a recipient and having a body, the group email address comprising a network domain identifier identifying an organization and comprising a group identifier identifying the group of the online social network;

extracting, using the database system, the network domain identifier and the group identifier from the group email address;

causing, responsive to extracting the network domain identifier and the group identifier from the group email address, a message comprising at least a portion of the body of the email to be posted in the conversation feed associated with the group of the online social network; and

causing the message to be displayed in the conversation feed in a user interface at a device of a user associated with the group, the message being displayed in association with a visual indicator indicating that the message comprises content received by email, the visual indicator being contained in the displayed message or being positioned proximate to the displayed message.

9. The method of claim 8, further comprising:

causing a selectable link to be displayed in the user interface at the device of the user, the selectable link being operable to generate, responsive to the user selecting the selectable link, a further email capable of being included as a further message posted in the conversation feed associated with the group.

10. The method of claim 9, wherein the selectable link includes a textual hyperlink.

11. The method of claim 8, wherein the group email address further comprises a “

+”

symbol between the group identifier and the network domain identifier.

12. The method of claim 8, wherein the visual indicator comprises a textual string indicating a time associated with the message having been posted to the conversation feed.

13. The method of claim 8, wherein the email further comprises an attachment.

14. The method of claim 13, further comprising:

causing, responsive to extracting the network domain identifier and the group identifier from the group email address, at least a portion of the attachment to be included in the message posted in the conversation feed associated with the group of the online social network.

15. A computer program product comprising computer-readable program code to be executed by at least one processor when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configured to cause:

processing an email received at a server associated with a database system, the email having a group email address identified as a recipient and having a body, the group email address comprising a network domain identifier identifying an organization and comprising a group identifier identifying the group of the online social network;

extracting, using the database system, the network domain identifier and the group identifier from the group email address;

posting, responsive to extracting the network domain identifier and the group identifier from the group email address, a message comprising at least a portion of the body of the email in the conversation feed associated with the group of the online social network; and

displaying the message in the conversation feed in a user interface at a device of a user associated with the group, the message being displayed in association with a visual indicator indicating that the message comprises content received by email, the visual indicator being contained in the displayed message or being positioned proximate to the displayed message.

16. The computer program product of claim 15, the instructions further configured to cause:

displaying a selectable link in the user interface at the device of the user, the selectable link being operable to generate, responsive to the user selecting the selectable link, a further email capable of being included as a further message posted in the conversation feed associated with the group.

17. The computer program product of claim 16, wherein the selectable link includes a textual hyperlink.

18. The computer program product of claim 15, wherein the group email address further comprises a “

+”

symbol between the group identifier and the network domain identifier.

19. The computer program product of claim 15, wherein the visual indicator comprises a textual string indicating a time associated with the message having been posted to the conversation feed.

20. The computer program product of claim 15, wherein the email further comprises an attachment;

and

the instructions further configured to cause;

including, responsive to extracting the network domain identifier and the group identifier from the group email address, at least a portion of the attachment in the message posted in the conversation feed associated with the group of the online social network.