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Methods, apparatus and systems for providing remote assistance for visually-impaired users

  • US 9,836,996 B2
  • Filed: 02/14/2017
  • Issued: 12/05/2017
  • Est. Priority Date: 09/03/2014
  • Status: Active Grant
First Claim
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1. A system for providing remote assistance for one or more visually-impaired users, the system comprising:

  • an agent device having one or more processors and a display, the one or more processors configured to;

    receive video content including images of an environment in which a client device is located;

    receive information indicating a visual impairment of a user of the client device;

    identify a mask that simulates the visual impairment, the mask comprising a fixed component filter and a variable-component filter, wherein the variable-component filter is adjustable to simulate variations in the visual impairment;

    apply the mask to the received video content to generate filtered video content representative of what the environment looks like to the user based on the visual impairment of the user; and

    cause the filtered video content to be displayed on the display.

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