System and method for networked loyalty program

• US 9,842,345 B2
• Filed: 01/06/2014
• Issued: 12/12/2017
• Est. Priority Date: 03/29/2001
• Status: Expired due to Fees

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Gula Consulting Limited Liability Company (Intellectual Ventures LLC)
• Inventors: Fernandes, Joseph, Greenhut, Scott M., Zeisser, Michel P., Antonucci, Donna A., Bharwani, Seraj, Voltmer, Theodore S., Lang, Laura, Ariff, Fauziah B., Zaiac, Joanne, Lam, Johnson, Ewell, Jason, Ciccarone, Christine D., Sneddon, Kendall, Segal, Elizabeth Hilton, Hayes, John
• Primary Examiner(s): Sittner, Matthew T
• Application Number:
  US14/148,469
• Publication Number:
  US 20140195314A1
• Time in Patent Office: 1,436 Days
• Field of Search: None
• CPC Class Codes: B01J 23/6562 Manganese
• CPC Class Codes: B01J 23/8913 Cobalt and noble metals
• CPC Class Codes: B01J 37/0205 in several steps
• CPC Class Codes: B01J 37/0226 Oxidation of the substrate, e.g. anodisation
• CPC Class Codes: G06Q 20/042 characterized in that the payment protocol involves at least one cheque
• CPC Class Codes: G06Q 20/208 Input by product or record sensing, e.g. weighing or scanner processing
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0208 Trade or exchange of goods or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0209 Incentive being awarded or redeemed in connection with the playing of a video game
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0217 involving input on products or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0219 based on funds or budget
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0227 Frequent usage incentive value reconciliation between diverse systems
• CPC Class Codes: G06Q 30/0228 On-line clearing houses
• CPC Class Codes: G06Q 30/0229 Multi-merchant loyalty card systems
• CPC Class Codes: G06Q 30/0232 Frequent usage rewards other than merchandise, cash or travel
• CPC Class Codes: G06Q 30/0233 Method of redeeming a frequent usage reward
• CPC Class Codes: G06Q 30/0235 : constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 : Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 : at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0267 : Wireless devices
• CPC Class Codes: G06Q 30/0269 : based on user profile or attribute
• CPC Class Codes: G06Q 30/0283 : Price estimation or determination
• CPC Class Codes: G06Q 30/0601 : Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0613 : Third-party assisted
• CPC Class Codes: G06Q 40/12 : Accounting
• CPC Class Codes: G07F 17/3255 : Incentive, loyalty and/or promotion schemes, e.g. comps, gaming associated with a purchase, gaming funded by advertisements

Abstract

This disclosure provides a loyalty program on a network-wide level. Embodiments may associate UPC and SKU data on a network level to reward consumers and/or to analyze the data for a variety of business purposes, such as market segmentation analyzes and/or analyzes relating to consumer spending behaviors or patterns, for example. In accordance with one embodiment, the network may comprise any number of participants, including consumers (such as primary and supplementary members of an aggregate consumer account), retailers (e.g. including any of their employees), manufacturers, third-party providers, and the like. In accordance with one embodiment, this disclosure enables participation by supplementary members who are associated with a primary member and, in this manner, facilitates the tracking of supplementary member purchasing behavior, reward points earning behavior, and reward points redemption behavior.

Claims

1. A method of optimizing operations of an automated point-of-sale terminal, comprising:

receiving, at a remote server, data transmitted from the automated point-of-sale terminal, wherein the data is associated with a purchase of an item by a consumer from a merchant at the point-of-sale terminal and is received during an electronic checkout process performed for the purchase of the item at the point-of-sale terminal, and wherein the data identifies a first account of a loyalty program of the merchant, wherein the first account is associated with the consumer;

the remote server determining whether the data includes a request to enroll the consumer in a different loyalty program that is associated with a supplier of the item and the merchant;

in response to determining that the data includes the request to enroll, the remote server generating a second account for the consumer in the different loyalty program;

after the generating, associating at least a portion of account data of the first account with the second account; and

transmitting, from the remote server to the point-of-sale terminal and during the checkout process for the purchase of the item at the point-of-sale terminal, data for the consumer that specifies the second account and instructing the point-of-sale terminal to display the data that specifies the second account to the consumer, wherein the optimizing of operations of the automated point-of sale terminal enables electronic tracking of consumer and product data across a plurality of distribution channels for the supplier or the merchant, or both the supplier and the merchant.

2. The method of claim 1, further comprising:

subsequent to the transmitting, the remote server receiving an indication to activate the second account.

3. The method of claim 1, further comprising:

subsequent to enrolling the consumer in the different loyalty program, the remote server associating a retailer-assigned identifier for the item with a manufacturer-assigned identifier, wherein the retailer-assigned identifier is included in the data received; and

the remote server storing, in the second account, at least a portion of the data received and the manufacturer-assigned identifier.

4. The method of claim 1, wherein the data for the consumer that specifies the second account includes an identifier associating the consumer with the second account.

5. The method of claim 1, further comprising:

the remote server verifying, based on the data received, that the first account is associated with the consumer.

6. The method of claim 1, further comprising:

the remote server storing, in the second account, an amount of loyalty points associated with the purchase, wherein the amount is determined at least partially based on a purchase price.

7. The method of claim 1, further comprising:

generating, at the remote server, a new account for the consumer in the different loyalty program; and

after the generating, associating at least a portion of account data of the second account with the new account, wherein the second account is a temporary account.

8. The method of claim 1, further comprising:

processing, at the remote server, a payment request from the merchant for the purchase of the item, wherein the payment request is processed contemporaneously with the remote server enrolling the consumer in the different loyalty program.

9. The method of claim 1, wherein the second account is an aggregate account.

10. The method of claim 1, further comprising:

the remote server receiving, from the point-of-sale terminal, an indication to activate the second account, wherein the second account is a temporary account; and

the remote server reconciling the second, temporary account with a new account in the different loyalty program.

11. The method of claim 1, wherein the item is a product or a service.

12. The method of claim 1, further comprising:

determining a first amount of loyalty points associated with the purchase of the item according to the loyalty program of the merchant;

determining a second amount of loyalty points associated with the purchase of the item according to the different loyalty program; and

awarding the first amount of loyalty points and the second amount of loyalty points to the consumer.

13. An article of manufacture including a non-transitory computer readable medium having instructions stored thereon that, in response to execution by a computer-based system, cause the computer-based system to perform operations that optimize operation of an automated point-of-sale terminal, wherein the operations performed by the computer-based system comprise:

receiving, at a remote server, data transmitted from the automated point-of-sale terminal, wherein the data is associated with a purchase of an item by a consumer from a merchant at the point-of-sale terminal and is received during an electronic checkout process performed for the purchase of the item at the point-of-sale terminal, and wherein the data identifies a first account of a loyalty program of the merchant, wherein the first account is associated with the consumer;

the remote server determining whether the data includes a request to enroll the consumer in a different loyalty program that is associated with a supplier of the item and the merchant;

in response to determining that the data includes the request to enroll, the remote server generating a second account for the consumer in the different loyalty program;

after the generating, associating at least a portion of account data of the first account with the second account; and

transmitting, from the remote server to the point-of-sale terminal and during the checkout process for the purchase of the item at the point-of-sale terminal, data for the consumer that specifies the second account and instructing the point-of-sale terminal to display the data that specifies the second account to the consumer, wherein the optimizing of operation of the automated point-of sale terminal enables electronic tracking of consumer and product data across a plurality of distribution channels for the supplier or the merchant, or both the supplier and the merchant.

14. The article of manufacture of claim 13, wherein the operations further comprise:

subsequent to the transmitting, the remote server receiving an indication to activate the second account.

15. The article of manufacture of claim 13, wherein the operations further comprise:

subsequent to enrolling the consumer in the different loyalty program, the remote server associating a retailer-assigned identifier for the item with a manufacturer-assigned identifier, wherein the retailer-assigned identifier is included in the data received; and

the remote server storing, in the second account, at least a portion of the data received and the manufacturer-assigned identifier.

16. The article of manufacture of claim 13, wherein the operations further comprise:

the remote server verifying, based on the data received, that the first account is associated with the consumer.

17. A system, comprising:

one or more processors;

a non-transitory memory configured to communicate with the one or more processors, the non-transitory memory having instructions stored thereon that, in response to execution by the one or more processors, cause the one or more processors to perform operations that optimize operation of an automated point-of-sale terminal, wherein the operations performed by the one or more processors comprise;

receiving, at a remote server, data transmitted from the automated point-of-sale terminal, wherein the data is associated with a purchase of an item by a consumer from a merchant at the point-of-sale terminal and is received during an electronic checkout process performed for the purchase of the item at the point-of-sale terminal, and wherein the data identifies a first account of a loyalty program of the merchant, wherein the first account is associated with the consumer;

the remote server determining whether the data includes a request to enroll the consumer in a different loyalty program that is associated with a supplier of the item and the merchant;

in response to determining that the data includes the request to enroll, the remote server generating a second account for the consumer in the different loyalty program;

after the generating, associating at least a portion of account data of the first account with the second account; and

transmitting, from the remote server to the point-of-sale terminal and during the checkout process for the purchase of the item at the point-of-sale terminal, data for the consumer that specifies the second account and instructing the point-of-sale terminal to display the data that specifies the second account to the consumer, wherein the optimizing of operation of the automated point-of sale terminal enables electronic tracking of consumer and product data across a plurality of distribution channels for the supplier or the merchant, or both the supplier and the merchant.

18. The system of claim 17, wherein the operations further comprise:

generating, at the remote server, a new account for the consumer in the different loyalty program; and

after the generating, associating at least a portion of account data of the second account with the new account, wherein the second account is a temporary account.

19. The system of claim 17, wherein the operations further comprise:

processing, at the remote server, a payment request from the merchant for the purchase of the item, wherein the payment request is processed contemporaneously with the remote server enrolling the consumer in the different loyalty program.

20. The system of claim 17, wherein the operations further comprise:

the remote server receiving, from the point-of-sale terminal, an indication to activate the second account, wherein the second account is a temporary account; and

the remote server reconciling the second, temporary account with a new account in the different loyalty program.