Transmitting appliance-specific content to a user device

• US 9,843,458 B2
• Filed: 03/22/2016
• Issued: 12/12/2017
• Est. Priority Date: 06/04/2014
• Status: Expired due to Fees

• Current Assignee: Grandios Technologies, LLC
• Original Assignee: Grandios Technologies, LLC
• Inventors: Cronin, John
• Primary Examiner(s): Dalencourt, Yves
• Assistant Examiner(s): RUBIN, BLAKE J
• Application Number:
  US15/077,878
• Publication Number:
  US 20160269191A1
• Time in Patent Office: 630 Days
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: H04L 12/2807 Exchanging configuration information on appliance services in a home automation network arrangements for maintenance or administration involving network analysis for automatically determining the actual topology of a network H04L41/12; hardware or software tools for network management using graphical user interfaces H04L41/22; address allocation H04L61/50
• CPC Class Codes: H04L 12/2809 indicating that an appliance service is present in a home automation network monitoring functionality H04L43/0817; discovery or management thereof, e.g. service location protocol [SLP] or web services, H04L67/51
• CPC Class Codes: H04L 12/281 indicating a format for calling an appliance service function in a home automation network for remote control or remote monitoring of applications H04L67/025
• CPC Class Codes: H04L 12/2812 describing content present in a home automation network, e.g. audio video content retrieval from the Internet G06F16/95
• CPC Class Codes: H04L 12/282 based on user interaction within the home receiver circuitry for displaying additional information being controlled by a remote control apparatus H04N21/42204
• CPC Class Codes: H04L 12/2823 Reporting information sensed by appliance or service execution status of appliance services in a home automation network device-related reporting H04L43/065; arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom H04Q9/00
• CPC Class Codes: H04L 12/2827 Reporting to a device within the home network; wherein the reception of the information reported automatically triggers the execution of a home appliance functionality
• CPC Class Codes: H04L 12/2829 involving user profiles according to which the execution of a home appliance functionality is automatically triggered
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04L 67/53 using third party service providers

Abstract

Methods and systems are presented for transmitting appliance-specific content to a user device associated with an appliance. In some embodiments, a third party platform may serve as a secure intermediary between a user device associated with an appliance (e.g., an oven) and a third party appliance service provider (e.g., appliance manufacturer). In some embodiments, the third party platform database may store appliance ownership data from the user device and compare an appliance search provided by the appliance service provider with the appliance ownership data in order to match an appliance service provider with a user device associated with an appliance meeting the criteria of the appliance search. The appliance service provider may efficiently transmit appliance-specific content (e.g., a list of approved or preferred appliance servicers) to the appliance user by way of the appliance user'"'"'s user device. In some embodiments, the data exchange facilitated by the third party platform may be customized based on user-specified appliance center settings.

Claims

1. A method for transmitting appliance-specific content to a user device, the method comprising:

receiving information over a user interface of a client device, the received information selecting a manufacturer from a plurality of appliance manufacturers, selecting a function from a plurality of functions corresponding to the selected manufacturer, and including a setting that authorizes appliance information associated with the selected manufacturer to be received by an appliance service provider, wherein operation of the client device is customized based on the selected manufacturer and the selected function indicated by the received information, the customization of the client device includes the client device communicating over the internet with a secure intermediary that is physically remote from the appliance service provider;

activating an appliance center feature at the user device;

preparing appliance ownership data for transmission from the user device;

receiving an appliance search request including appliance-identifying information from the appliance service provider via the secure intermediary, wherein the appliance search request is received based on the setting that authorizes the appliance service provider to receive the information associated with the selected manufacturer;

comparing the appliance search request and the transmitted appliance ownership data to identify a match to the appliance associated with the user device;

allowing the appliance-specific content to be transmitted from the requesting appliance service provider based on the identified match, wherein the content is specific to the matching appliance, and corresponds to the selected manufacturer and the selected function;

receiving additional information via the user interface at the user device, the received additional information selecting a second manufacturer of the plurality of manufacturers;

preparing information for transmission from the user device corresponding to the selected second manufacturer of the plurality of manufacturers; and

allowing the prepared information corresponding to the second manufacture to be transmitted from the user device.

2. The method of claim 1, wherein activating the appliance center feature at the user device is based on the selection of the selected manufacturer, the selection of the function at the user device, and the secure intermediary safeguards user privacy.

3. The method of claim 1, wherein preparing appliance ownership data for transmission from the user device is based on the selected manufacture and the selected function.

4. The method of claim 1, wherein the secure intermediary provides information to an appliance service provider corresponding to the selected function and the selected manufacturer, and the appliance service provider transmits the appliance-specific content to the client device based on the selected function and the selected manufacturer.

5. The method of claim 4, wherein an appliance search request is transmitted to the client device, the appliance search request including appliance-identifying information, and information corresponding to the identified appliance is received.

6. The method of claim 4, wherein the appliance search request is transmitted from the appliance service provider, and the information corresponding to the identified appliance is received by the appliance service provider.

7. The method of claim 1, wherein the selected function is selected in a menu associated with a graphical user interface (GUI) at the user device.

8. A non-transitory computer readable storage medium having embodied thereon a program executable by a processor to perform a method for transmitting appliance-specific content to a user device, the method comprising:

receiving information over a user interface of a client device, the received information selecting a manufacturer from a plurality of appliance manufacturers, selecting a function from a plurality of functions corresponding to the selected manufacturer, and including a setting that authorizes appliance information associated with the selected manufacturer to be received by an appliance service provider, wherein operation of the client device is customized based on the selected manufacturer and the selected function indicated by the received information, the customization of the client device includes the client device communicating over the internet with a secure intermediary that is physically remote from the appliance service provider;

activating an appliance center feature at the user device;

preparing appliance ownership data for transmission from the user device;

receiving an appliance search request including appliance-identifying information from the appliance service provider via the secure intermediary, wherein the appliance search request is received based on the setting that authorizes the appliance service provider to receive the information associated with the selected manufacturer;

comparing the appliance search request and the transmitted appliance ownership data to identify a match to the appliance associated with the user device;

allowing the appliance-specific content to be transmitted from the requesting appliance service provider based on the identified match, wherein the content is specific to the matching appliance, and corresponds to the selected manufacturer and the selected function;

receiving additional information over the user interface at the user device, the received additional information selecting a second manufacturer of the plurality of manufacturers;

preparing information for transmission from the user device corresponding to the selected second manufacturer of the plurality of manufacturers; and

allowing the prepared information corresponding to the second manufacture to be transmitted from the user device.

9. The non-transitory computer readable storage medium of claim 8, wherein activating the appliance center feature at the user device is based on the selection of the selected manufacturer, the selection of the function at the user device, and the secure intermediary safeguards user privacy.

10. The non-transitory computer readable storage medium of claim 8, wherein preparing appliance ownership data for transmission from the user device is based on the selected manufacture and the selected function.

11. The non-transitory computer readable storage medium of claim 8, wherein the secure intermediary provides information to an appliance service provider corresponding to the selected function and the selected manufacturer, and the appliance service provider transmits the appliance-specific content to the client device based on the selected function and the selected manufacturer.

12. The non-transitory computer readable storage medium of claim 11, wherein the program is further executable to prepare an appliance search request for transmission to the user device, the appliance search request including appliance-identifying information, wherein the appliance search request is transmitted over the communication interface;

and to receive information corresponding to the identified appliance after being received over the communication interface.

13. The non-transitory computer readable storage medium of claim 12, wherein the appliance search request is transmitted from the appliance service provider and the information corresponding to the identified appliance is received by the appliance service provider.

14. An apparatus for transmitting appliance-specific content to a user device,

a memory;

a user interface that receives information at a client device, the received information selecting a manufacturer from a plurality of appliance manufacturers, selecting a function from a plurality of functions corresponding to the selected manufacturer, and including a setting that authorizes appliance information associated with the selected manufacturer to be received by an appliance service provider, wherein operation of the client device is customized based on the selected manufacturer and the selected function indicated by the received information, the customization of the client device includes the client device communicating over the internet with a secure intermediary that is physically remote from the appliance service provider; and

a processor that executes instructions, wherein execution of the instructions by the processor;

activates an appliance center feature at the user device;

prepares appliance ownership data for transmission from the user device, wherein the communication interface receives an appliance search request including appliance-identifying information from the requesting appliance service provider via the secure intermediary based on the setting that authorizes the appliance service provider to receive the information associated with the selected manufacturer,

compares the appliance search request and the transmitted appliance ownership data to identify a match to the appliance associated with the user device;

allows the appliance-specific content to be transmitted from the requesting appliance service provider based on the identified match, wherein the content is specific to the matching appliance, and corresponds to the selected manufacturer and the selected function, wherein additional information is received over the user interface at the user device, the received additional information selecting a second manufacturer of the plurality of manufacturers;

prepares information for transmission from the user device corresponding to the selected second manufacturer of the plurality of manufacturers; and

allows the prepared information corresponding to the second manufacture to be transmitted from the user device.

15. The apparatus of claim 14, wherein an appliance center feature is activated at the user device based on the selection of the selected manufacturer and the selection of the function at the user device, and the secure intermediary safeguards user privacy.

16. The apparatus of claim 14, wherein appliance ownership data is prepared for transmission from the user device based on the selected manufacture and the selected function.

17. The apparatus of claim 14, wherein the secure intermediary provides information to an appliance service provider corresponding to the selected function and the selected manufacturer, and the appliance service provider transmits the appliance-specific content to the client device based on the selected function and the selected manufacturer.

18. The apparatus of claim 17, wherein an appliance search request is transmitted to the client device, the appliance search request including appliance-identifying information, and information corresponding to the identified appliance is received.

19. The apparatus of claim 17, wherein the appliance search request is transmitted from the appliance service provider and the information corresponding to the identified appliance is received by the appliance service provider.

20. The apparatus of claim 14, wherein the selected function is selected in a menu associated with a graphical user interface (GUI) at the user device.