Telecommunication call management and monitoring system with voiceprint verification
First Claim
1. A method for determining a number of authorized and unauthorized participants of a telephone conversation, the method comprising:
- continuously sampling voice data from the telephone conversation;
analyzing the sampled voice data using biometric voice identification to identify one or more unique voiceprints;
comparing each of the identified one or more unique voiceprints to a first registered voiceprint of a resident of a facility and a second registered voiceprint of a party remote from the facility, wherein the second registered voiceprint was obtained via a remote participant registration process conducted prior to the telephone conversation;
identifying the number of authorized and unauthorized participants of the telephone conversation based on the comparison;
taking a first predefined action when the number of authorized or unauthorized participants is greater than a first predetermined number; and
taking a second predefined action when the number of unauthorized participants is greater than a second predetermined number.
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Accused Products
Abstract
Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user'"'"'s account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.
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Citations
20 Claims
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1. A method for determining a number of authorized and unauthorized participants of a telephone conversation, the method comprising:
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continuously sampling voice data from the telephone conversation; analyzing the sampled voice data using biometric voice identification to identify one or more unique voiceprints; comparing each of the identified one or more unique voiceprints to a first registered voiceprint of a resident of a facility and a second registered voiceprint of a party remote from the facility, wherein the second registered voiceprint was obtained via a remote participant registration process conducted prior to the telephone conversation; identifying the number of authorized and unauthorized participants of the telephone conversation based on the comparison; taking a first predefined action when the number of authorized or unauthorized participants is greater than a first predetermined number; and taking a second predefined action when the number of unauthorized participants is greater than a second predetermined number. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for determining a number of authorized and unauthorized participants of a telephone conversation, the system comprising:
at least one processor configured to; continuously sample voice data from the telephone conversation; analyze the sampled voice data using biometric voice identification to identify one or more unique voiceprints; compare each of the identified one or more unique voiceprints to a first registered voiceprint of a resident of a facility and a second registered voiceprint of a party remote from the facility, wherein the second registered voiceprint was obtained via an authorized remote participant registration process conducted prior to the telephone conversation; identify the number of authorized and unauthorized participants of the telephone conversation based on the comparison; take a first predefined action when the number of authorized or unauthorized participants is greater than a first predetermined number; and take a second predefined action when the number of unauthorized participants is greater than a second predetermined number. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A system, comprising:
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a voiceprint database; at least one processor configured to; store voiceprints of authorized users in the voiceprint database; monitor audio information of a telephone conversation between a local user and a remote user; obtain a first voiceprint from the audio information; conduct a first search of the voiceprint database using biometric voice identification for a first stored voiceprint matching the first voiceprint to a predetermined degree; determine, using biometric voice identification, that the voiceprint database contains the first stored voiceprint matching the first voiceprint to the predetermined degree based on the search; conclude that the local user is an authorized user based on the determining, using biometric voice identification, that the voiceprint database contains the first stored voiceprint matching the first voiceprint to the predetermined degree based on the search; obtain a second voiceprint from the audio information; compare the second voiceprint with the first voiceprint; identify, using biometric voice recognition, the second voiceprint as belonging to a second party based on the comparing; in response to the identifying the second voiceprint as belonging to the second party, conduct a second search of the voiceprint database using biometric voice identification for a second stored voiceprint matching the second voiceprint to the predetermined degree, wherein the second stored voiceprint matching the second voiceprint was obtained via a remote user registration process conducted prior to the telephone conversation; determine, using biometric voice identification, that the voiceprint database contains the second stored voiceprint matching the second voiceprint to the predetermined degree based on the second search; conclude that the remote user is an authorized user based on the determining, using biometric voice identification, that the voiceprint database contains the second stored voiceprint matching the second voiceprint to the predetermined degree based on the second search; obtain a third voiceprint from the audio information; compare the third voiceprint with the first voiceprint and the second voiceprint; identify, using biometric voice recognition, the third voiceprint as belonging to a third party based on the comparing; perform a first predefined action in response to the identifying of the third voiceprint as belonging to the third party; obtain a fourth voiceprint from the audio information; compare the fourth voiceprint with the first voiceprint and the second voiceprint; identify, using biometric voice recognition, the fourth voiceprint as belonging to a third party based on the comparing; determine a number of identified third parties; and perform a second predefined action based on the determined number of third parties. - View Dependent Claims (14, 15, 16, 17, 18)
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19. A method for determining a number of authorized and unauthorized participants of a telephone conversation, the method comprising:
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continuously sampling voice data from the telephone conversation; analyzing the sampled voice data using biometric voice identification; identifying the number of authorized and unauthorized participants of the telephone conversation based on the biometric voice identification; taking a first predefined action when the number of authorized or unauthorized participants is greater than a first predetermined number; identifying the number of unauthorized participants of the telephone conversation based on the analyzing; and taking a second predefined action when the number of unauthorized participants is greater than a second predetermined number; wherein the unauthorized participants are not identified as authorized by the biometric voice identification and are recognized as a participant to the telephone conversation by the biometric voice recognition.
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20. A system for determining a number of authorized and unauthorized participants of a telephone conversation, the system comprising:
at least one processor and/or circuit configured to; continuously sample voice data from the telephone conversation; analyze the sampled voice data using biometric voice identification; identify the number of authorized and unauthorized participants of the telephone conversation based on the biometric voice identification; take a first predefined action when the number of authorized or unauthorized participants is greater than a first predetermined number; identify the number of unauthorized participants of the telephone conversation based on the analyzing; and take a second predefined action when the number of unauthorized participants is greater than a second predetermined number; wherein the unauthorized participants are not identified as authorized by the biometric voice identification and are recognized as a participant to the telephone conversation by the biometric voice recognition.
Specification