System and method for rules engine that dynamically adapts application behavior

• US 9,848,061 B1
• Filed: 10/28/2016
• Issued: 12/19/2017
• Est. Priority Date: 10/28/2016
• Status: Active Grant

• Current Assignee: Vignet Incorporated (Vignet IT Solutions Pvt Ltd.)
• Original Assignee: Vignet Incorporated (Vignet IT Solutions Pvt Ltd.)
• Inventors: Jain, Praduman, Klein, Dave, Cao, Yue, Jain, Neeta
• Primary Examiner(s): Shaw, Peling
• Application Number:
  US15/337,222
• Time in Patent Office: 417 Days
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/04847 Interaction techniques to control parameter settings, e.g. interaction with sliders or dials
• CPC Class Codes: G06F 8/65 Updates security arrangements therefor G06F21/57
• CPC Class Codes: G06F 8/71 Version control security arrangements therefor G06F21/57; Configuration management
• CPC Class Codes: G06F 9/44505 Configuring for program initiating, e.g. using registry, configuration files
• CPC Class Codes: G06F 9/451 Execution arrangements for user interfaces
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

In some implementations, a system enables an administrator to customize a set of rules to dynamically adjust the configuration and output of an application provided to users. A configuration interface for setting rules that dynamically adjust output of an application is provided. Data indicating one or more rules are received through the configuration interface. Activity data indicating user interaction with the application or sensor data for at least some of a plurality of users of the application are then received from multiple client devices. A determination relating to the activity data satisfying at least one condition or trigger is then made. Instructions to adjust output of the application according to one or more system actions of the one or more rules are then communicated to client devices associated with the users in the first subset of the plurality of users.

Claims

1. A method performed by one or more computers, the method comprising:

providing, by the one or computers, a configuration interface for setting rules that dynamically adjust output of an application provided to a plurality of users, the configuration interface permitting the rules to be specified using combinations of triggers, conditions, and actions;

receiving, by the one or more computers through the configuration interface, data indicating first one or more rules and, for each of the first one or more rules, data that specifies (i) at least one trigger or condition, and (ii) one or more system actions to be performed in response to a satisfaction of the at least one trigger or condition;

receiving, by the one or more computers and from multiple client devices, activity (i) user interaction data indicating user interaction with the application, the user interaction data indicating at least user responses to a survey provided through the application or user selections using the application, (ii) sensor data from client devices of at least some of the plurality of users of the application, and (iii) and medical history data for at least some of the plurality of users of the application;

identifying, by the one or more computers, multiple rules configured to dynamically adjust output of the application, each of the multiple rules specifying a system action, a trigger that indicates when the associated rule is activated, and a condition for the one or more computers to evaluate to determine whether to perform the system action when the trigger occurs,

wherein the multiple rules are organized in a hierarchy in which different sets of the multiple rules are assigned different at least partially overlapping scopes of applicability such that rules in at least one set of the multiple rules are applied to each of the plurality of users of the application, and rules in other sets of the multiple rules are applied only to different groups of users within the plurality of users;

determining, for each user of the plurality of users, a subset of the multiple rules that apply to the user based on the assigned scope of applicability for the multiple rules in the hierarchy, the subset including at least some rules assigned different scopes of applicability, wherein the first one or more rules are determined to be applicable to users in a first subset of the plurality of users and to users in a second subset of the plurality of users;

determining, by the one or more computers and based on the user;

interaction data, the sensor data, or the medical history data, that (i) the at least one condition or trigger of the first one or more rules is satisfied for the users in the first subset of the plurality of the users, and (ii) the at least one condition or trigger of the first one or more rules is not satisfied for the users in the second subset of the plurality of the users; and

based on determining that the at least one trigger or condition is satisfied for the users in the first subset and not satisfied for the users in the second subset, communicating, by the one or more computers, with client devices associated with the users in the first subset to adjust output of the application according to the one or more system actions of the first one or more rules, while not adjusting the output of the application for the users in the second subset based on the first one or more rules.

2. The method of claim 1, wherein the multiple rules include a particular rule and a second rule that depends on a result of evaluating the particular rule;

and

wherein the method further comprises;

determining, for a particular user of the plurality of users, that a trigger and a condition for the particular rule are satisfied;

in response to determining that the trigger and condition for the particular rule are satisfied, adjusting an arrangement of content presented by the application to the particular user; and

using the result of determining that the trigger and condition for the particular rule are satisfied to evaluate whether a trigger or condition of the second rule are satisfied for the particular user.

3. The method of claim 1, wherein:

the system action specified by the rule comprises an action to provide content for display in the application; and

communicating with client devices associated with the users in the first subset comprises providing, by the one or more computers and to the client devices associated with users in the first subset, the content specified by the rule to the client devices associated with the users in the first subset.

4. The method of claim 1, further comprising:

obtaining, by the one or more computers, data indicating historical information indicating, for a particular period of time, a set of triggers or conditions that were satisfied during the period of time;

providing a list of user inputs to the application that satisfied triggers or conditions during the period of time; and

providing, on the configuration interface, a user-selectable option on the configuration interface to adjust one or more existing rules.

5. The method of claim 1, further comprising:

obtaining, by the one or more computers, data indicating historical information indicating received activity data that has satisfied one or more triggers or conditions over a particular period of time;

providing, on the configuration interface, a user-selectable list of preconfigured rules that are identified based on the received activity data; and

adding, based on a user selection from the user-selectable list, a particular rule of the preconfigured rules to a program provided through the application.

6. The method of claim 1, wherein:

the application provides access to a plurality of programs that each provide different sets of interactive content through the application; and

the rules that dynamically adjust output of the application comprise (i) one or more global rules that are associated with each of the plurality of programs and (ii) one or more program rules associated with only a particular program of the plurality of programs.

7. The method of claim 6, further comprising:

providing, by the one or more computers and for output on the configuration interface, a user-selectable option to;

(i) adjust a collection of rules associated with a particular program that includes at least one rule, or

(ii) adjust the combination of the triggers, conditions, and actions for the at least one rule.

8. The method of claim 6, wherein:

the configuration interface includes a set of filters that each enable user selections of program criteria for a particular program, the filters allowing the user to specify one or more user characteristics such that the configuration interface narrows a set of rules associated with the particular program to a subset comprising rules applicable to users associated with the program that have the specified one or more user characteristics; and

providing the configuration interface for setting rules that dynamically adjust output of the application comprises providing a user-selectable list of preconfigured rules that are predetermined to be associated with the selections of program criteria for the particular program.

9. The method of claim 6, wherein:

the configuration interface is provided to a plurality of administrators that are each associated with a different organization; and

the one or more rules are each associated with respective programs provided by the different organizations.

10. The method of claim 1, wherein providing the configuration interface comprises providing an interface that enables a user to create a new rule by selecting a combination of user interface elements of the configuration interface from among:

first user interface elements indicating a plurality of predetermined triggers;

second user interface elements indicating a plurality of predetermined conditions; and

third user interface elements indicating a plurality of predetermined system actions;

wherein receiving the data through the configuration interface comprises receiving data indicating user selections of one of first user interface elements indicating the plurality of predetermined triggers, one of second user interface elements indicating the plurality of predetermined conditions, and one of the third user interface elements indicating the plurality of predetermined system actions; and

wherein the method includes adding a new rule to the hierarchy of multiple rules, the new rule having a trigger, condition, and system action as specified by the user selections on the configuration interface.

11. The method of claim 1, further comprising, receiving, through the configuration interface, an indication of a change to a particular rule of the multiple rules for the application;

and

providing, on the configuration interface, a prediction indicating a change in a performance metric that is predicted to occur as a result of the change in the particular rule.

12. The method of claim 11, wherein the prediction indicates a change in a likelihood that users will provide user input through the application after the change to the particular rule.

13. The method of claim 1, comprising determining, by the one or more computers and for each particular user of the plurality of users, whether conditions and triggers of multiple rules from the hierarchy have been satisfied for the particular user based on user interaction data for the particular user, sensor data from a client device of the particular user, and medical history data of the particular user.

14. A system comprising:

one or more computers; and

one or more storage devices storing instructions that, when executed by the one or more computers, cause the one or more computers to perform operations comprising;

providing, by the one or computers, a configuration interface for setting rules that dynamically adjust output of an application provided to a plurality of users, the configuration interface permitting the rules to be specified using combinations of triggers, conditions, and actions;

receiving, by the one or more computers through the configuration interface, data indicating first one or more rules and, for each of the first one or more rules, data that specifies (i) at least one trigger or condition, and (ii) one or more system actions to be performed in response to a satisfaction of the at least one trigger or condition;

receiving, by the one or more computers and from multiple client devices, (i) user interaction data indicating user interaction with the application, the user interaction data indicating at least user responses to a survey provided through the application or user selections using the application, (ii) sensor data from user devices, and (iii) and medical history data for at least some of the plurality of users of the application;

identifying, by the one or more computers, multiple rules configured to dynamically adjust output of the application, each of the multiple rules specifying a system action, a trigger that indicates when the associated rule is activated, and a condition for the one or more computers to evaluate to determine whether to perform the system action when the trigger occurs,

wherein the multiple rules are organized in a hierarchy in which different sets of the multiple rules are assigned different at least partially overlapping scopes of applicability such that rules in at least one set of the multiple rules are applied to each of the plurality of users of the application, and rules in other sets of the multiple rules are applied only to different groups of users within the plurality of users;

determining, for each user of the plurality of users, a subset of the multiple rules that apply to the user based on the assigned scope of applicability for the multiple rules in the hierarchy, the subset including at least some rules assigned different scopes of applicability, wherein the first one or more rules are determined to be applicable to users in a first subset of the plurality of users and to users in a second subset of the plurality of users;

determining, by the one or more computers and based on the user interaction data, the sensor data, or the medical history data, that (i) the at least one condition or trigger of the first one or more rules is satisfied for the users in the first subset of the plurality of the users, and (ii) the at least one condition or trigger of the first one or more rules is not satisfied for the users in the second subset of the plurality of the users; and

based on determining that the at least one trigger or condition is satisfied for the users in the first subset and not satisfied for the users in the second subset,

communicating, by the one or more computers, with client devices associated with the users in the first subset to adjust output of the application according to the one or more system actions of the first one or more rules, while not adjusting the output of the application for the users in the second subset based on the first one or more rules.

15. The system of claim 14, wherein:

the system action specified by the rule comprises an action to provide content for display in the application; and

communicating with client devices associated with the users in the first subset comprises providing, by the one or more computers and to the client devices associated with users in the first subset, the content specified by the rule to the client devices associated with the users in the first subset.

16. A non-transitory computer-readable storage device encoded with computer program instructions that, when executed by one or more computers, cause the one or more computers to perform operations comprising:

providing, by the one or computers, a configuration interface for setting rules that dynamically adjust output of an application provided to a plurality of users, the configuration interface permitting the rules to be specified using combinations of triggers, conditions, and actions;

receiving, by the one or more computers through the configuration interface, data indicating first one or more rules and, for each of the first one or more rules, data that specifies (i) at least one trigger or condition, and (ii) one or more system actions to be performed in response to a satisfaction of the at least one trigger or condition;

receiving, by the one or more computers and from multiple client devices, (i) user interaction data indicating user interaction with the application, the user interaction data indicating at least user responses to a survey provided through the application or user selections using the application, (ii) sensor data from user devices, and (iii) and medical history data for at least some of the plurality of users of the application;

identifying, by the one or more computers, multiple rules configured to dynamically adjust output of the application, each of the multiple rules specifying a system action, a trigger that indicates when the associated rule is activated, and a condition for the one or more computers to evaluate to determine whether to perform the system action when the trigger occurs,

wherein the multiple rules are organized in a hierarchy in which different sets of the multiple rules are assigned different at least partially overlapping scopes of applicability such that rules in at least one set of the multiple rules are applied to each of the plurality of users of the application, and rules in other sets of the multiple rules are applied only to different groups of users within the plurality of users;

determining, for each user of the plurality of users, a subset of the multiple rules that apply to the user based on the assigned scope of applicability for the multiple rules in the hierarchy, the subset including at least some rules assigned different scopes of applicability, wherein the first one or more rules are determined to be applicable to users in a first subset of the plurality of users and to users in a second subset of the plurality of users;

determining, by the one or more computers and based on the user interaction data, the sensor data, or the medical history data, that (i) the at least one condition or trigger of the first one or more rules is satisfied for the users in the first subset of the plurality of the users, and (ii) the at least one condition or trigger of the first one or more rules is not satisfied for the users in the second subset of the plurality of the users; and

based on determining that the at least one trigger or condition is satisfied for the users in the first subset and not satisfied for the users in the second subset, communicating, by the one or more computers, with client devices associated with the users in the first subset to adjust output of the application according to the one or more system actions of the first one or more rules, while not adjusting the output of the application for the users in the second subset based on the first one or more rules.

17. The non-transitory computer-readable storage device of claim 16, wherein dynamically adjusting the output of the application comprises:

adjusting an arrangement of content specified by the rules, wherein the content is provided for display at the client devices associated with the users in the first subset of the plurality of the users for which the user interaction data, sensor data, or medical history data satisfies the at least one condition or trigger.

18. The non-transitory computer-readable storage device of claim 16, wherein:

the system action specified by the rule comprises an action to provide content for display in the application; and

communicating with client devices associated with the users in the first subset comprises providing, by the one or more computers and to the client devices associated with users in the first subset, the content specified by the rule to the client devices associated with the users in the first subset.

19. The non-transitory computer-readable storage device of claim 16, wherein the operations further comprise:

obtaining, by the one or more computers, data indicating historical information indicating events or conditions that have satisfied triggers or conditions over a particular period of time; and

providing, on the configuration interface, a user-selectable option on the configuration interface to adjust one or more existing rules.

20. The non-transitory computer-readable storage device of claim 16, wherein the operations further comprise:

obtaining, by the one or more computers, data indicating historical information indicating received activity data that has satisfied one or more triggers or conditions over a particular period of time;

providing, on the configuration interface, a user-selectable list of preconfigured rules that are identified based on the received activity data; and

adding, based on a user selection from the user-selectable list, a particular rule of the preconfigured rules to a program provided through the application.