System and method for providing communication platform metadata
First Claim
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1. A method comprising:
- a multi-tenant application platform system;
executing at least one communication process at the application platform system on behalf of a platform account of the application platform system by negotiating communication between a set of internal resources of the application platform system and at least one external resource by using at least a first protocol and a second protocol;
during execution of the at least one communication process, capturing internal log information of the at least one communication process and storing the captured internal log information in association with the platform account, the internal log information being internal to the application platform system;
receiving from an external system of the first platform account a request to access log information by the external system, wherein the external system is external to the multi-tenant application platform system;
responsive to receiving the request to access the log information from the external system;
sanitizing the captured internal log information of the platform account by abstracting communication of multiple internal platform resources to a single proxy resource and anonymizing a set of parameters in the captured internal log information of the platform account, the request specifying the platform account; and
transmitting the sanitized log information of the platform account to the external system as a response to the request to access the log information.
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Abstract
A system and method that includes executing communication processes in an application platform, which comprises on behalf of outside entities, negotiating communications between a set of internal resources and at least one external resource using at least a first communication protocol and a second protocol; capturing internal log information during execution of the application platform; receiving a request to access log information by an outside entity; synthesizing the internal log information of the first protocol and at least a second protocol into a unified communication report; and transmitting the unified communication report.
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Citations
17 Claims
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1. A method comprising:
- a multi-tenant application platform system;
executing at least one communication process at the application platform system on behalf of a platform account of the application platform system by negotiating communication between a set of internal resources of the application platform system and at least one external resource by using at least a first protocol and a second protocol; during execution of the at least one communication process, capturing internal log information of the at least one communication process and storing the captured internal log information in association with the platform account, the internal log information being internal to the application platform system; receiving from an external system of the first platform account a request to access log information by the external system, wherein the external system is external to the multi-tenant application platform system; responsive to receiving the request to access the log information from the external system; sanitizing the captured internal log information of the platform account by abstracting communication of multiple internal platform resources to a single proxy resource and anonymizing a set of parameters in the captured internal log information of the platform account, the request specifying the platform account; and transmitting the sanitized log information of the platform account to the external system as a response to the request to access the log information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
- a multi-tenant application platform system;
Specification