Managing system and managing method for transferring data between tenants
First Claim
1. A managing system in which a service provider manages, by using managing tenants and customer tenants for managing first customer information which is concerned with customers of the service provider, information for managing a customer that uses a service in the managing system, the managing system comprising:
- at least one processor; and
a memory coupled to the at least one processor and having instructions stored thereon that, when executed by the at least one processor, cause the managing system to;
accept an instruction to delete a first managing tenant for a first service provider from the managing system;
delete a part of information of management information of the first managing tenant and second customer information unique to a customer managed by the first managing tenant;
transfer the management information and the second customer information except for the deleted part of information as transfer information of the first managing tenant, from the first managing tenant to a customer tenant for the customer, in a case where the instruction is accepted;
hold the transfer information using the customer tenant;
manage the transfer information by using an access authority assigned to information of the customer, the access authority being different from an access authority assigned to information of the first service provider, while the transfer information is held using the customer tenant;
transfer the held transfer information of the first managing tenant to a second managing tenant for a second service provider in a case where the second managing tenant is determined to be a destination of a transfer from the first managing tenant; and
delete the held second customer information as the transfer information by using the customer tenant in a case where a predetermined period has elapsed without the second managing tenant being determined to be the destination of the transfer from the first managing tenant after an instruction to delete has been accepted.
1 Assignment
0 Petitions
Accused Products
Abstract
An instruction to delete a first managing tenant among managing tenants in a system is accepted. Information included in management information of the first managing tenant and customer information unique to a customer managed by the first managing tenant is held as transfer information of the first managing tenant, and is managed using an access authority assigned to information of the customer. The held transfer information of the first managing tenant is transferred to the second management tenant when the second management tenant is determined to be a destination of the transfer from the first managing tenant.
13 Citations
7 Claims
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1. A managing system in which a service provider manages, by using managing tenants and customer tenants for managing first customer information which is concerned with customers of the service provider, information for managing a customer that uses a service in the managing system, the managing system comprising:
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at least one processor; and a memory coupled to the at least one processor and having instructions stored thereon that, when executed by the at least one processor, cause the managing system to; accept an instruction to delete a first managing tenant for a first service provider from the managing system; delete a part of information of management information of the first managing tenant and second customer information unique to a customer managed by the first managing tenant; transfer the management information and the second customer information except for the deleted part of information as transfer information of the first managing tenant, from the first managing tenant to a customer tenant for the customer, in a case where the instruction is accepted; hold the transfer information using the customer tenant; manage the transfer information by using an access authority assigned to information of the customer, the access authority being different from an access authority assigned to information of the first service provider, while the transfer information is held using the customer tenant; transfer the held transfer information of the first managing tenant to a second managing tenant for a second service provider in a case where the second managing tenant is determined to be a destination of a transfer from the first managing tenant; and delete the held second customer information as the transfer information by using the customer tenant in a case where a predetermined period has elapsed without the second managing tenant being determined to be the destination of the transfer from the first managing tenant after an instruction to delete has been accepted. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A managing method for using a managing tenant to manage information that is stored in a storage device used by a managing system and is used to manage a customer that uses a service in the managing system, the method comprising:
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accepting an instruction to delete a first managing tenant for a first service provider from the managing system; deleting a part of information of management information of the first managing tenant and second customer information unique to a customer managed by the first managing tenant; transferring the management information and the second customer information except for the deleted part of information as transfer information of the first managing tenant, from the first managing tenant to a customer tenant for the customer, in a case where the instruction is accepted; holding the transfer information using the customer tenant; managing the transfer information by using an access authority assigned to information of the customer, the access authority being different from an access authority assigned to information of the first service provider, while the transfer information is held using the customer tenant; transferring the held transfer information of the first managing tenant to a second managing tenant for a second service provider in a case where the second managing tenant is determined to be a destination of a transfer from the first managing tenant; and deleting the held second customer information as the transfer information by using the customer tenant in a case where a predetermined period has elapsed without the second managing tenant being determined to be the destination of the transfer from the first managing tenant after an instruction to delete has been accepted.
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Specification