Device and method for authenticating a user of a voice user interface and selectively managing incoming communications
First Claim
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1. A computing device comprising:
- a receiver coupled to a processor for receiving an electronic communication from a separate computing device;
a local storage medium coupled to the processor, the local storage medium storing an identification system for identifying the electronic communication received from the separate computing device, wherein the processor notifies a user of the identified information of the electronic communication; and
a voice user interface coupled to the processor for receiving a voice communication from the user in response to the notifying of the identified information, without a physical interaction between the user and the computing device, wherein the voice user interface continuously collects and processes audio starting at a point before the receiver receives the electronic communication from the separate computing device, and prior to a live communication channel being established, until the voice communication is received from the user;
wherein the processor determines a desired action based on the voice communication from a plurality of desired actions available to the user.
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Abstract
A receiver coupled to a processor for receiving an electronic communication from a separate computing device, a local storage medium coupled to the processor, the local storage medium storing an identification system for identifying the electronic communication received from the separate computing device, and a voice user interface coupled to the processor for receiving a voice communication from the user without a physical interaction between the user and the computing device is provided. Associated methods are also provided.
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Citations
10 Claims
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1. A computing device comprising:
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a receiver coupled to a processor for receiving an electronic communication from a separate computing device; a local storage medium coupled to the processor, the local storage medium storing an identification system for identifying the electronic communication received from the separate computing device, wherein the processor notifies a user of the identified information of the electronic communication; and a voice user interface coupled to the processor for receiving a voice communication from the user in response to the notifying of the identified information, without a physical interaction between the user and the computing device, wherein the voice user interface continuously collects and processes audio starting at a point before the receiver receives the electronic communication from the separate computing device, and prior to a live communication channel being established, until the voice communication is received from the user; wherein the processor determines a desired action based on the voice communication from a plurality of desired actions available to the user. - View Dependent Claims (2, 3, 4, 5)
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6. A method comprising:
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receiving, by a processor of the computing device, an electronic communication from a separate computing device; identifying, by the processor, the electronic communication received from the separate computing device; notifying, by the processor, the identified information of the electronic communication; receiving, through a voice user interface coupled to the processor, a voice communication from a first user in response to the notifying of the identified information, without a physical interaction with the computing device, wherein the voice user interface continuously collects and processes audio starting at a point before the receiver receives the electronic communication from the separate computing device and prior to a live communication channel being established, until the voice communication is received from the user; and determining, by the processor, a desired action based on the voice communication from a plurality of desired actions available to the user. - View Dependent Claims (7, 8, 9, 10)
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Specification