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Personalization of queries, conversations, and searches

  • US 9,858,343 B2
  • Filed: 03/31/2011
  • Issued: 01/02/2018
  • Est. Priority Date: 03/31/2011
  • Status: Active Grant
First Claim
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1. A computer-readable data storage device which stores a set of instructions which when executed performs a method for providing a personalized user interaction with a computing device, the method executed by the set of instructions comprising:

  • receiving a phrase from a user, wherein the received phrase is associated with a conversation between the user and at least one second user;

    translating the received phrase into an initial agent action by scanning the received phrase to a search domain associated with a search action;

    loading, by a spoken dialog system, an ontology associated with the user, wherein the ontology comprises a plurality of semantic concepts associated with at least one of the following;

    a workplace associated with the user, a contacts database associated with the user, a calendar associated with the user, a previous action associated with the user, a previous communication associated with the user, a context associated with the user, and a profile associated with the user;

    selecting at least one pre-defined shared ontology based on a context associated with the user, the at least one pre-defined shared ontology comprising a plurality of semantic concepts and a plurality of semantic connections between the semantic concepts that are usable to determine intents of phrases associated with the context;

    merging the ontology associated with the user with the at least one pre-defined shared ontology to generate a merged ontology;

    determining whether the phrase comprises at least one of the plurality of semantic concepts associated with the merged ontology;

    in response to determining that the phrase comprises the at least one of the plurality of semantic concepts associated with the merged ontology;

    modifying the initial agent action according to the merged ontology to generate a modified agent action, the modified agent action being different than the initial agent action,performing the modified agent action,displaying at least one result associated with the performed agent action to the user;

    receiving a second phrase from the at least one second user;

    loading a second ontology associated with the at least one second user;

    merging the second ontology with the ontology associated with the user;

    determining whether the second phrase comprises a response to the received phrase;

    in response to determining that the second phrase comprises the response to the received phrase, determining whether the second phrase comprises at least one second semantic concept associated with the merged ontologies; and

    in response to determining that the second phrase comprises the at least one second semantic concept associated with the merged ontologies;

    updating the agent action,performing the updated agent action, anddisplaying at least one result associated with the performed updated agent action to the user and the at least one second user.

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