System and method for facilitating vehicle insurance services

• US 9,858,622 B1
• Filed: 08/31/2015
• Issued: 01/02/2018
• Est. Priority Date: 03/15/2013
• Status: Active Grant

• Current Assignee: State Farm Mutual Automobile Insurance Company (State Farm)
• Original Assignee: State Farm Mutual Automobile Insurance Company (State Farm)
• Inventors: Mullen, Christina P., Leise, William J., Graff, Douglas Albert
• Primary Examiner(s): ANTONUCCI, ANNE MARIE
• Application Number:
  US14/841,179
• Time in Patent Office: 855 Days
• Field of Search: 701 314
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G06Q 50/188 Electronic negotiation
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: G07C 5/0841 Registering performance data recording measured values G01D; information storage G11B

Abstract

A system and method to facilitate providing vehicle insurance services includes correlating vehicle information with a specialty vehicle data identifier, storing the correlated vehicle information in a memory, and associating the correlated vehicle information with one or more discrete vehicle data identifiers, wherein in response to a search request of the memory, discrete vehicle data identifiers including vehicle information that substantially matches at least a portion of a search term are identified and compiled into an output provided in an accessible format.

Claims

1. A method for facilitating vehicle insurance services provided by a casualty insurance provider, the method comprising:

providing a specialty vehicle data identifier template for facilitating translation of a specialty vehicle data identifier used to identify vehicles, the specialty vehicle data identifier template including a plurality of segments, each segment of the plurality of segments capable of including a code representative of a vehicle attribute, wherein the vehicle attribute of at least one segment includes actuarial data of a vehicle type including risk of loss assessment based on historical collision information of the vehicle type;

receiving, by one or more processors via sensors coupled to a vehicle included within the vehicle type, crash information involving the vehicle;

correlating, by the one or more processors, the received crash information with one or more segments of the plurality of segments of the specialty vehicle data identifier template including the historical collision information of the vehicle type;

utilizing the specialty vehicle data identifier to store, by the one or more processors, the correlated received crash information in a memory;

associating, by the one or more processors, the correlated one or more segments of the received crash information with one or more discrete vehicle data identifiers stored in the memory;

receiving, by the one or more processors, a request for information based on a search term including collision information of the vehicle type;

identifying, by the one or more processors, each discrete vehicle data identifier stored in the memory including correlated received crash information that substantially matches at least a portion the search term including the collision information of the vehicle type;

compiling, by the one or more processors, an output including any identified discrete vehicle data identifier; and

providing, by the one or more processors, the output in an accessible format in response to the request for information.

2. The method of claim 1, wherein receiving crash information comprises:

receiving vehicle performance data of the vehicle at the time of the crash.

3. The method of claim 2, wherein correlating the received crash information comprises:

correlating the received vehicle performance data of the vehicle with one or more segments of the plurality of segments of the specialty vehicle data identifier template.

4. The method of claim 3, wherein associating the correlated one or more segments of the received crash information with one or more discrete vehicle data identifiers stored in the memory comprises:

associating the correlated one or more segments of the received crash information with one or more discrete vehicle data identifiers stored in the memory.

5. The method of claim 1, wherein providing the output in an accessible format includes identifying a vehicle owner associated with one of the identified discrete vehicle data identifiers.

6. The method of claim 5, further comprising:

providing information including at least a portion of the output to the identified vehicle owner.

7. The method of claim 6, wherein providing information including at least a portion of the output to the identified vehicle owner comprises:

sending an electronic message to the identified vehicle owner or group of identified vehicle owners.

8. The method of claim 1, further comprising:

providing information including at least a portion of the output to a department of the casualty insurance provider including one or more of;

a vehicle claims department, a vehicle underwriting department, a vehicle marketing department, a vehicle consumer department, research department, or a vehicle actuarial department.

9. A system for facilitating vehicle insurance services provided by a casualty insurance provider, the system comprising:

one or more processors configured to receive crash information via one or more sensors coupled to a vehicle;

a user interface module coupled to the one or more processors and facilitating interaction between the system and a user;

a specialty vehicle data identifier template for facilitating translation of a specialty vehicle data identifier used to identify the vehicle, the specialty vehicle data identifier including a plurality of segments, each segment of the plurality of segments representative of a vehicle attribute, wherein the vehicle attribute of at least one segment includes actuarial data of a vehicle type including risk of loss assessment based on historical collision information of the vehicle type;

a correlation module coupled to the one or more processors and configured to correlate the received vehicle information with one or more segments of the plurality of segments of the specialty vehicle data identifier template;

a storage module coupled to the one or more processors and configured to utilize the specialty vehicle data identifier to store the correlated received vehicle information in a memory;

a linkage module coupled to the one or more processors and configured to associate the correlated one or more segments of the received vehicle information with one or more discrete vehicle data identifiers stored in the memory;

an interface module coupled to the one or more processors and configured to receive a request for information including a search term;

a search module operatively coupled to the one or more processors and configured to identify each discrete vehicle data identifier stored in the memory including correlated received vehicle information that substantially matches at least a portion of the search term;

a compiler module operatively coupled to the one or more processors and configured to accumulate any identified discrete vehicle data identifier into an output; and

an output module operatively coupled to the one or more processors and providing the output in an accessible format in response to the request for information.

10. The system of claim 9, wherein the vehicle attribute further includes one or more of the following:

vehicle owner;

vehicle insurer;

vehicle manufacturer;

vehicle make, model, and/or trim level;

vehicle body style;

vehicle safety equipment;

vehicle engine type;

vehicle manufacture date;

vehicle manufacture location;

vehicle recall information;

vehicle defect investigations;

vehicle complaints;

vehicle service bulletins;

or vehicle alerts.

11. The system of claim 9, further comprising a communication module operatively coupled to the one or more processors and transmitting at least a portion of the output to a vehicle owner associated with one of the identified discrete vehicle data identifiers.

12. A system for providing information for use by a casualty insurance provider to facilitate insurance services related to a vehicle, the system comprising:

one or more processors coupled to one or more memory devices and one or more user interfaces, wherein the system is configured to;

provide a specialty vehicle data identifier template for facilitating translation of a specialty vehicle data identifier used to identify a vehicle, the specialty vehicle data identifier including a plurality of segments, each segment of the plurality of segments representative of a vehicle attribute, wherein the vehicle attribute of at least one segment includes actuarial data of a vehicle type including risk of loss assessment based on historical collision information of the vehicle type;

receive, at the one or more processors via one or more sensors coupled to the vehicle, crash information involving the vehicle;

correlate, by the one or more processors, the received crash information with one or more segments of the plurality of segments of the specialty vehicle data identifier template;

utilize the specialty vehicle data identifier to store, by the one or more processors, the correlated received crash information in a memory;

associate, by the one or more processors, the correlated one or more segments of the received crash information with one or more discrete vehicle data identifiers stored in the memory;

receive, by the one or more processors, a request for information based on a search term including collision information of the vehicle type;

identify, by the one or more processors, each discrete vehicle data identifier stored in the memory including correlated received crash information that substantially matches at least a portion the search term including the collision information of the vehicle type;

compile, by the one or more processors, an output including any identified discrete vehicle data identifier; and

provide, by the one or more processors, the output in an accessible format in response to the request for information.

13. The system of claim 12, wherein the vehicle attribute further includes one or more of the following:

vehicle owner;

vehicle insurer;

vehicle manufacturer;

vehicle make, model, and/or trim level;

vehicle body style;

vehicle safety equipment;

vehicle engine type;

vehicle manufacture date;

vehicle manufacture location;

vehicle recall information;

vehicle defect investigations;

vehicle complaints;

vehicle service bulletins;

or vehicle alerts.

14. A tangible non-transitory computer-readable medium having instructions stored thereon for providing information for use by a casualty insurance provider to facilitate insurance services related to a vehicle, the instructions, when executed by one or more processors of a computer system, cause the one or more processors to:

provide a specialty vehicle data identifier template for facilitating translation of a specialty vehicle data identifier used to identify a vehicle, the specialty vehicle data identifier including a plurality of segments, each segment of the plurality of segments representative of a vehicle attribute, wherein the vehicle attribute of at least one segment includes actuarial data of a vehicle type including risk of loss assessment based on historical collision information of the vehicle type;

receive via one or more sensors coupled to the vehicle, crash information involving the vehicle;

correlate the received crash information with one or more segments of the plurality of segments of the specialty vehicle data identifier template;

utilize the specialty vehicle data identifier to store the correlated received crash information in a memory;

associate the correlated one or more segments of the received crash information with one or more discrete vehicle data identifiers stored in the memory;

receive a request for information based on a search term including collision information of the vehicle type;

identify each discrete vehicle data identifier stored in the memory including correlated received crash information that substantially matches at least a portion the search term including collision information of the vehicle type;

compile an output including any identified discrete vehicle data identifier; and

provide the output in an accessible format in response to the request for information.

15. The tangible non-transitory computer-readable medium of claim 14, further comprising an instruction, when executed by the one or more processors of the computer system, cause the one or more processors to:

provide information including at least a portion of the output to a department of the casualty insurance provider including one or more of;

a vehicle claims department, a vehicle underwriting department, a vehicle marketing department, a vehicle consumer department, research department, or a vehicle actuarial department.