Variable notification alerts

• US 9,860,204 B2
• Filed: 06/13/2016
• Issued: 01/02/2018
• Est. Priority Date: 09/19/2012
• Status: Active Grant

• Current Assignee: Amazon Technologies, Inc. (Amazon.com, Inc.)
• Original Assignee: Amazon Technologies, Inc. (Amazon.com, Inc.)
• Inventors: Touloumtzis, Michael P.
• Primary Examiner(s): Alam, Mirza
• Application Number:
  US15/181,351
• Publication Number:
  US 20160366085A1
• Time in Patent Office: 568 Days
• Field of Search: 340501, 340 101, 340500, 340540, 34053913, 709203, 709206, 709217, 709219, 709223, 709224, 709207, 455456, 455567, 455575, 4554563, 4554141, 455418, 455566
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G08B 1/08 using electric transmission ; transformation of alarm signals to electrical signals from a different medium, e.g. transmission of an electric alarm signal upon detection of an audible alarm signal
• CPC Class Codes: G08B 23/00 Alarms responsive to unspecified undesired or abnormal conditions
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/10 Multimedia information
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04M 1/72454 according to context-related or environment-related conditions
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars

Abstract

Approaches in accordance with various embodiments attempt to provide a user with less disruptive event notifications by being aware of a user'"'"'s context. Before a notification is sent to multiple computing devices associated with the notifying account, contextual information for each device is determined. The contextual information can be determined by querying each device for information. The information can include how close each device is relative to other devices associated with the same user, if at least one of the devices is moving, whether the user'"'"'s attention is focused on a particular device, whether the user is engaging multiple devices simultaneously, and the like. Once contextual information associated with each device is determined, an appropriate type of alert associated with the notification is determined for each device. Accordingly, upon determining the appropriate alert for the most probable context of each device, the notification is sent to each computing device with the determined appropriate type of alert.

Claims

1. A computer-implemented method, comprising:

receiving a communication to an account associated with a first computing device, associated with a second computing device, and associated with a third computing device;

sending the communication to the first computing device, the first computing device is associated with first location data indicating it is within a first threshold distance relative to an object and sending the communication to cause the first computing device to present a first notification of the communication by the first computing device in accordance with one or more first notification settings that correspond to the first computing device being within the first threshold distance;

sending the communication to the second computing device, the second computing device is associated with second location data indicating it is beyond the first threshold distance and within a second threshold distance relative to the object and sending the communication to cause the second computing device to present a second notification of the communication, the second notification associated with a first audio component and a first volume; and

sending the communication to the third computing device, the third computing device is associated with third location data indicating it is beyond the second threshold distance and sending the communication to cause the third computing device to present a third notification of the communication, the third notification associated with a second audio component and a second volume greater than the first volume.

2. The computer-implemented method of claim 1, further comprising:

receiving first information indicating acknowledgement of receipt of the communication from at least one of the first computing device, the second computing device, or the third computing device.

3. The computer-implemented method of claim 2, further comprising at least one of:

sending second information to the first computing device to cause the first computing device to terminate presentation of the first notification;

sending third information to the second computing device to cause the second computing device to terminate presentation of the second notification;

or

sending fourth information to the third computing device to cause the third computing device to terminate presentation of the third notification.

4. The computer-implemented method of claim 1, further comprising:

sending the communication to the first computing device to cause the first computing device to present a fourth notification of the communication on the first computing device in accordance with one or more second notification settings that correspond to lack of acknowledgment of receipt of the communication within a predetermined period of time from at least one of the first computing device, the second computing device, or the third computing device.

5. The computer-implemented method of claim 4, further comprising:

sending the communication to the second computing device to cause the second computing device to present a fifth notification of the communication on the second computing device in accordance with one or more third notification settings that correspond to the lack of acknowledgment of receipt of the communication within the predetermined period of time from at least one of the first computing device, the second computing device, or the third computing device.

6. The computer-implemented method of claim 1, further comprising:

receiving a request to send a reminder related to the communication at a predetermined time from a first device of a set of devices including the first computing device, the second computing device, or the third computing device.

7. The computer-implemented method of claim 6, further comprising:

sending the reminder at the predetermined time to a second device of the set of devices.

8. The computer-implemented method of claim 1, further comprising:

receiving a second communication to the account; and

sending the second communication to the second computing device, the second computing device is associated with fourth location data indicating it is within the first threshold distance relative to a second object and sending the second communication to cause the second computing device to present a fourth notification of the second communication by the second computing device in accordance with the one or more first notification settings.

9. The computer-implemented method of claim 1, further comprising:

receiving a second communication to the account; and

sending the second communication to the second computing device, the second computing device is associated with fourth location data indicating it is within the first threshold distance relative to a second object and sending the second communication to cause the second computing device to present a fourth notification of the communication by the second computing device in accordance with one or more second notification settings that are different from the one or more first notification settings.

10. The computer-implemented method of claim 1, wherein the one or more first notification settings are stored in non-transitory memory that is remote from the first computing device.

11. The computer-implemented method of claim 1, wherein the one or more first notification settings are stored in non-transitory memory of the first computing device.

12. The computer-implemented method of claim 1, wherein the third notification excludes a visual component.

13. A system, comprising:

a first computing device associated with an account;

a second computing device associated with the account; and

a notification service that includes a processor and memory storing instructions that, upon being executed by the processor, cause the notification service to;

receive a communication to the account;

send the communication to the first computing device, the first computing device is associated with first location data indicating it is within a first threshold distance relative to an object and sending the communication to cause the first computing device to present a first notification of the communication by the first computing device, the first notification associated with a first audio component and a first volume; and

send the communication to the second computing device, the second computing device is associated with second location data indicating it is within a second threshold distance relative to the first computing device and sending the communication to cause the second computing device to present a second notification of the communication, the second notification associated with a second audio component and a second volume greater than the first volume.

14. The system of claim 13, wherein the instructions upon being executed further cause the notification service to:

receive first information indicating acknowledgement of receipt of the communication from at least one of the first computing device or the second computing device; and

send second information to at least one of the first computing device to cause the first computing device to terminate presentation of the first notification or the second computing device to cause the second computing device to terminate presentation of the second notification.

15. The system of claim 13, wherein the instructions upon being executed further cause the notification service to:

send the communication to the first computing device to cause the first computing device to present a third notification of the communication on the first computing device in accordance with one or more first notification settings that correspond to lack of acknowledgment of receipt of the communication within a predetermined period of time from at least one of the first computing device or the second computing device.

16. The system of claim 15, wherein the instructions upon being executed further cause the notification service to:

send the communication to the second computing device to cause the second computing device to present a fourth notification of the communication on the second computing device in accordance with one or more second notification settings that correspond to the lack of acknowledgment of receipt of the communication within the predetermined period of time from at least one of the first computing device or the second computing device.

17. A computer-implemented method, comprising:

receiving a communication to an account associated with a first computing device and associated with a second computing device;

sending the communication to the first computing device, the first computing device is associated with first location data indicating it is within a first threshold distance relative to an object and sending the communication to cause the first computing device to present a first notification of the communication by the first computing device, the first notification associated with a first audio component and a first volume; and

sending the communication to the second computing device, the second computing device is associated with second location data indicating it is within a second threshold distance relative to the first computing device and sending the communication to cause the second computing device to present a second notification of the communication, the second notification associated with a second audio component and a second volume greater than the first volume.

18. The computer-implemented method of claim 17, further comprising:

sending the communication to the first computing device to cause the first computing device to present a third notification of the communication on the first computing device in accordance with one or more first notification settings that correspond to lack of acknowledgment of receipt of the communication within a predetermined period of time from at least one of the first computing device or the second computing device; and

sending the communication to the second computing device to cause the second computing device to present a fourth notification of the communication on the second computing device in accordance with one or more second notification settings that correspond to the lack of acknowledgment of receipt of the communication within the predetermined period of time from at least one of the first computing device or the second computing device.

19. The computer-implemented method of claim 17, further comprising:

receiving a request to send a reminder related to the communication at a predetermined time from the first computing device; and

sending the reminder at the predetermined time to the second computing device.

20. The computer-implemented method of claim 17, further comprising:

receiving a second communication to the account; and

sending the second communication to the second computing device the second computing device is associated with third location data indicating it is within the first threshold distance relative to a second object and sending the second communication to cause the second computing device to present a third notification of the second communication by the second computing device, the third notification associated with a third audio component and the first volume.