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Integration process management console with error resolution interface

  • US 9,864,673 B2
  • Filed: 10/26/2015
  • Issued: 01/09/2018
  • Est. Priority Date: 06/21/2013
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving an error message identifying a system error from a software development system;

    parsing the error message into individual terms;

    determining if each individual term represents a frequent term or an infrequent term based on a frequency count received from a multi-user community terms database indicating a frequency that an individual term has occurred in previously received error messages;

    creating a scrubbed error message by keeping frequent terms in the error message and replacing infrequent terms with a predetermined value; and

    searching a multi-user community system error database for a first resolution article using the scrubbed error message.

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