Video based method and system for automated side-by-side drive thru load balancing

• US 9,865,056 B2
• Filed: 02/04/2016
• Issued: 01/09/2018
• Est. Priority Date: 10/09/2013
• Status: Active Grant

• Current Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Original Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Inventors: Bernal, Edgar A., Burry, Aaron Michael, Bulan, Orhan
• Primary Examiner(s): Mehta, Bhavesh
• Assistant Examiner(s): LEMIEUX, IAN L
• Application Number:
  US15/015,768
• Publication Number:
  US 20160155328A1
• Time in Patent Office: 705 Days
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/04 Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem" market predictions or forecasting for commercial activities G06Q30/0202
• CPC Class Codes: G06T 2207/30236 Traffic on road, railway or crossing
• CPC Class Codes: G06T 7/55 from multiple images
• CPC Class Codes: G06V 20/54 of traffic, e.g. cars on the road, trains or boats
• CPC Class Codes: G07C 11/00 Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
• CPC Class Codes: G08G 1/015 with provision for distinguishing between two or more types of vehicles, e.g. between motor-cars and cycles
• CPC Class Codes: G08G 1/0175 by photographing vehicles, e.g. when violating traffic rules
• CPC Class Codes: G08G 1/02 using treadles built into the road pads or other sensitive devices responsive to passage of vehicles E01F11/00
• CPC Class Codes: G08G 1/04 using optical or ultrasonic detectors
• CPC Class Codes: G08G 1/042 using inductive or magnetic detectors
• CPC Class Codes: G08G 1/065 by counting the vehicles in a section of the road or in a parking area, i.e. comparing incoming count with outgoing count
• CPC Class Codes: G08G 1/095 Traffic lights
• CPC Class Codes: G08G 1/096716 where the received information does not generate an automatic action on the vehicle control
• CPC Class Codes: G08G 1/096783 where the origin of the information is a roadside individual element

Abstract

A method, non-transitory computer readable medium, and apparatus for directing a vehicle in a side-by-side drive-thru are disclosed. For example, the method receives one or more video images of a side-by-side drive-thru comprising two or more lanes, detects a vehicle approaching an entrance of the side-by-side drive-thru, calculating an estimated order time for the vehicle and directs the vehicle to one of the two or more lanes based on the estimated order time for the vehicle or a previously estimated order time of each one of the a plurality of vehicles already in the first lane and the second lane of the drive-thru.

Claims

1. A method for directing a vehicle in a side-by-side drive-thru, comprising:

detecting, by a processor, the vehicle approaching an entrance of the side-by-side drive-thru;

signaling, by the processor, a video camera to capture one or more video images of the vehicle approaching the entrance of the side-by-side drive-thru;

determining, by the processor, a size of the vehicle and a number of people within the vehicle;

calculating, by the processor, an estimated order time for the vehicle based upon historical order data for the size of the vehicle and the number of people within the vehicle;

calculating, by the processor, a first lane estimated overall wait time and a second lane estimated overall wait time based on estimated order times that were previously calculated for vehicles in the first lane and the second lane, respectively;

directing, by the processor, the vehicle to the first lane or the second lane based on the estimated order time for the vehicle or the first lane estimated overall wait time and the second lane estimated overall wait time via a broadcasting module; and

causing, by the processor, the broadcasting module to display the first lane estimated overall wait time when the vehicle is directed to the first lane or the second lane estimated overall wait time when the vehicle is directed to the second lane.

2. The method of claim 1, wherein the determining is based on analysis of the one or more video images that are captured.

3. The method of claim 1, wherein the directing is based upon a shorter overall estimated order time between the first lane and the second lane.

4. The method of claim 1, wherein the directing is based on the estimated order time for the vehicle when the first lane or the second lane is used as a fast lane.

5. The method of claim 4, wherein the vehicle is directed to the fast lane based on the estimated order time being below a threshold.

6. A non-transitory computer-readable medium storing a plurality of instructions which, when executed by a processor, cause the processor to perform operations for directing a vehicle in a side-by-side drive-thru, comprising:

detecting the vehicle approaching an entrance of the side-by-side drive-thru;

signaling a video camera to capture one or more video images of the vehicle approaching the entrance of the side-by-side drive-thru;

determining a size of the vehicle and a number of people within the vehicle;

calculating an estimated order time for the vehicle based upon historical order data for the size of the vehicle and the number of people within the vehicle;

calculating a first lane estimated overall wait time and a second lane estimated overall wait time based on estimated order times that were previously calculated for vehicles in the first lane and the second lane, respectively;

directing the vehicle to the first lane or the second lane based on the estimated order time for the vehicle or the first lane estimated overall wait time and the second lane estimated overall wait time via a broadcasting module; and

causing the broadcasting module to display the first lane estimated overall wait time when the vehicle is directed to the first lane or the second lane estimated overall wait time when the vehicle is directed to the second lane.

7. The non-transitory computer-readable medium of claim 6, wherein the determining is based on analysis of the one or more video images that are captured.

8. The non-transitory computer-readable medium of claim 6, wherein the directing is based upon a shorter overall estimated order time between the first lane and the second lane.

9. The non-transitory computer-readable medium of claim 6, wherein the directing is based on the estimated order time for the vehicle when the first lane or the second lane is used as a fast lane.

10. The non-transitory computer-readable medium of claim 9, wherein the vehicle is directed to the fast lane based on the estimated order time being below a threshold.

11. A system for directing a vehicle in a side-by-side drive-thru, comprising:

a sensor to detect the vehicle approaching an entrance of the side-by-side drive-thru;

a video camera to capture one or more video images of the vehicle approaching the entrance of the side-by-side drive-thru;

an application server in communication with the sensor and the video camera, wherein the application server receives a first signal from the sensor when the vehicle is detected and generates a second signal to the video camera to capture the one or more video images of the vehicle in response to the first signal from the sensor, wherein the application server determines a size of the vehicle and a number of people within the vehicle, calculates an estimated order time for the vehicle based upon historical order data for the size of the vehicle and the number of people within the vehicle, calculates a first lane estimated overall wait time and a second lane estimated overall wait time based on estimated order times that were previously calculated for vehicles in the first lane and the second lane, respectively, and generates a third signal to direct the vehicle to the first lane or the second lane based on the estimated order time for the vehicle or the first lane estimated overall wait time and the second lane estimated overall wait time; and

a broadcasting module in communication with the application server to receive the third signal wherein the third signal causes the broadcasting module to display the first lane estimated overall wait time when the vehicle is directed to the first lane or the second lane estimated overall wait time when the vehicle is directed to the second lane.

12. The system of claim 11, wherein the application server determines the size of the vehicle and the number of people within the vehicle based on analysis of the one or more video images that are captured.

13. The system of claim 11, wherein the vehicle is directed based upon a shorter overall estimated order time between the first lane and the second lane.

14. The system of claim 11, wherein the vehicle is directed based on the estimated order time for the vehicle when the first lane or the second lane is used as a fast lane.

15. The system of claim 14, wherein the vehicle is directed to the fast lane based on the estimated order time being below a threshold.