Communications grouped as conversations

• US 9,870,124 B2
• Filed: 03/26/2014
• Issued: 01/16/2018
• Est. Priority Date: 09/30/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Nalliah, Selvaraj, Seetharaman, Shivakumar, Zafar, Salman, Atwood, John Allen, Limont, David P., Flint, Joseph T., Leconiuc, Alexandru
• Primary Examiner(s): Wang, Liangchea
• Application Number:
  US14/226,491
• Publication Number:
  US 20140208229A1
• Time in Patent Office: 1,392 Days
• Field of Search: 709204, 709206, 719313
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: H04L 12/1827 Network arrangements for conference optimisation or adaptation
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication

Abstract

Described are embodiments for displaying groups of communications, such as messages, as a conversation. Conversations are groups of communications that can be traced back as related to an original communication. The embodiments allow a user to select a conversation mode for displaying communications, e.g., messages, as conversations. In response to the user'"'"'s selection, embodiments provide for displaying a graphical element associated with a conversation. The graphical element can be selected to display the messages associated with the conversation. Additionally, embodiments provide for selecting a conversation and applying actions to the conversation, resulting in the application of the action to the messages that are associated with the conversation.

Claims

1. A method for performing actions on a group of e-mail messages, the method comprising:

receiving a selection indicating a conversation display mode, wherein the conversation display mode organizes the e-mail messages into groups related to conversations;

receiving a selection of one of the conversations;

displaying a menu comprising a list of actions that can be applied to the selected conversation, wherein the menu includes an action to ignore the selected conversation;

receiving a selection of the action to ignore the selected conversation;

in response to receiving the selection to ignore the selected conversation, performing an ignore action on the conversation, wherein the ignore action comprises removing a plurality of previously displayed e-mail messages associated with the selected conversation from display;

receiving a selection to change an ignore status;

displaying a list of ignored conversations;

receiving a selection of at least one ignored conversation from the list of ignored conversations;

changing the ignore status of the at least one ignored conversation; and

displaying the plurality of e-mail messages that were previously removed from display.

2. The method of claim 1, wherein the ignore action further comprises not downloading additional messages related to the conversation.

3. The method of claim 1, further comprising downloading one or more messages associated with the at least one ignored conversation.

4. The method of claim 1, further comprising:

displaying a graphical element that is associated with the conversation; and

receiving a selection of the graphical element; and

in response to receiving the selection of the graphical element, displaying a plurality of graphical elements, each graphical element associated with one of a plurality of related e-mail messages.

5. The method of claim 4, wherein the graphical element associated with the conversation comprises an icon indicating roll-up information.

6. The method of claim 5, wherein the icon indicating roll-up information indicates that at least one message in the conversation has an attachment.

7. The method of claim 4, wherein the plurality of related messages are associated with the conversation and are displayed in a tree hierarchy, the tree hierarchy displaying a communication, and a reply communication indented and below the communication.

8. The method of claim 4, wherein the plurality of related e-mail messages are limited to e-mail messages sent from, or received at, the e-mail account within a predetermined period of time.

9. The method of claim 1, wherein the conversation is displayed upon receipt of an additional message associated with the conversation.

10. A system comprising:

at least one processor; and

a computer storage medium encoding computer executable instructions that, when executed by the at least one processor perform a method comprising;

receiving a message from a client for sending to a recipient;

including a conversation identifier in the message;

sending the message to the recipient;

receiving a reply message that responds to the message, the reply message including the conversation identifier from the message;

receiving a request for messages related to the conversation, wherein the request includes the conversation identifier;

identifying the message and the reply message using the conversation identifier;

in response to the request, sending information from the message and the reply message to the client;

receiving an indication that the conversation is to be ignored;

in response to receiving the selection to ignore the selected conversation, performing an ignore action on the conversation, wherein the ignore action comprises removing a plurality of previously displayed e-mail messages associated with the selected conversation from display;

receiving a new message related to the conversation, wherein upon receiving the indication the new message will not be displayed;

receiving a selection to change an ignore status;

displaying a list of ignored conversations;

receiving a selection of at least one ignored conversation from the list of ignored conversations;

changing the ignore status of the at least one ignored conversation; and

displaying the plurality of e-mail messages that were previously removed from display.

11. The system of claim 10, wherein the conversation identifier is a Globally Unique Identifier (GUID).

12. The system of claim 10, wherein the message is an e-mail message.

13. The system of claim 10, wherein the method further comprises, in response to receiving the indication, not sending information from the new message to the client, wherein not sending information from the new message to the client comprises not sending the new message to the client.

14. The system of claim 10, wherein the conversation identifier is a unique string of characters.

15. A storage device encoding computer executable instructions that, when executed by at least one processor, perform a method for performing actions on a group of e-mail messages, the method comprising:

receiving a selection indicating a conversation display mode, wherein the conversation display mode organizes the e-mail messages into groups related to conversations;

receiving a selection of one of the conversations;

displaying a menu comprising a list of actions that can be applied to the selected conversation, wherein the menu includes an action to ignore the selected conversation;

receiving a selection of the action to ignore the selected conversation;

in response to receiving the selection to ignore the selected conversation, performing an ignore action on the conversation, wherein the ignore action comprises removing a plurality of previously displayed e-mail messages associated with the selected conversation from display;

receiving a selection to change an ignore status;

displaying a list of ignored conversations;

receiving a selection of at least one ignored conversation from the list of ignored conversations; and

changing the ignore status of the at least one ignored conversation.

16. The storage device of claim 15, wherein the ignore action further comprises not downloading additional messages related to the conversation.

17. The storage device of claim 15, wherein the method further comprises:

displaying a graphical element that is associated with the conversation; and

receiving a selection of the graphical element; and

in response to receiving the selection of the graphical element, displaying a plurality of graphical elements, each graphical element associated with one of a plurality of related e-mail messages.

18. The storage device of claim 17, wherein the conversation is displayed upon receipt of an additional message associated with the conversation.