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Interactive seat beacon with customization

  • US 9,870,585 B2
  • Filed: 07/13/2015
  • Issued: 01/16/2018
  • Est. Priority Date: 07/11/2014
  • Status: Active Grant
First Claim
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1. A system for event venue seat interaction, the system comprising:

  • one or more sensors associated with a seat at an event venue, the seat associated with a unique seat identifier, wherein the one or more sensors detect that a user is currently sitting in the seat;

    detecting, by the one or more sensors, that the user is currently sitting in the seat;

    a seat beacon attached to the seat, wherein the seat beacon comprises a user interface that;

    in response to the detecting, and for a predetermined time period following the user being detected via the seat beacon, triggers a mobile device of the user to display a request for ticket information including at least,a ticket identifier and the unique seat identifier; and

    in response to the request, interface with the mobile device of the user and thereby receive the ticket identifier and the unique seat identifier from the mobile device of the user within the predetermined time period;

    an event venue controller, including a processor that executes instructions stored in a memory of the event venue controller, that;

    receives the ticket identifier and the unique seat identifier in an electronic communication transmitted from the seat beacon attached to the seat,in response to receiving the ticket information at the event venue controller, queries a ticket database to determine that the received ticket identifier and unique seat identifier match stored ticket purchase information for the unique seat identifier associated with the seat,transmits a match response to the seat beacon, the match response indicating that the received ticket identifier and unique seat identifier match the stored ticket purchase information associated with the seat, wherein the user is identified by the event venue controller as being authorized to continue sitting in the seat and activates an ordering feature of the seat beacon based on the matched response,in response to identifying the user as being authorized, receives a transaction order from the seat beacon, the transaction order being placed by the authorized user requesting goods or services from one or more specified providers associated with the event venue, whereby the user places the order by interacting with a user interface of the seat beacon attached to the seat, andtransmits an action command to at least one of the providers associated with the event venue for fulfillment of the received transaction order based on identification of an authorized status of the user.

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