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Voice message exchange

  • US 9,871,915 B2
  • Filed: 11/19/2015
  • Issued: 01/16/2018
  • Est. Priority Date: 01/28/2005
  • Status: Active Grant
First Claim
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1. A computer implemented method for providing message communication between an inmate of a secured premises and an outside party, the method comprising:

  • receiving a telephone call from the outside party;

    authenticating the outside party during the telephone call;

    recording, after the outside party has been authenticated, an incoming audio message of the outside party designated for the inmate;

    notifying the inmate of the recorded incoming audio message, the notifying of the inmate including;

    retrieving, from a database, a device address of an electronic personal inmate device assigned to the inmate;

    generating an electronic notification; and

    electronically transmitting the electronic notification to the device address;

    authenticating the inmate;

    providing access to a personal account by the authenticated inmate;

    playing back the recorded incoming audio message for the authenticated inmate;

    recording an outgoing audio message by the authenticated inmate designated for the outside party;

    notifying the outside party of the recorded outgoing audio message, the notifying of the outside party including;

    placing a call to the outside party; and

    prompting the outside party to accept or reject the recorded outgoing audio message; and

    upon the outside party rejecting the recorded outgoing audio message;

    prompting the outside party whether to block calls from the inmate;

    terminating the call with the outside party;

    deleting the recorded outgoing audio message; and

    notifying the inmate of the rejection and whether the outside party has requested that calls from the inmate be blocked.

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