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Event triggered messaging

  • US 9,872,155 B2
  • Filed: 02/18/2016
  • Issued: 01/16/2018
  • Est. Priority Date: 02/18/2016
  • Status: Active Grant
First Claim
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1. A method for security or automation, comprising:

  • receiving, via a transceiver of a control panel at a first location, a first electronic communication from a first user;

    determining, via the control panel, context data of the first electronic communication;

    identifying, via the control panel, a time to convey the first electronic communication to an intended recipient based at least in part on the context data;

    automatically assigning, via the control panel, a priority level of the first electronic communication based at least in part on the context data and the identified time;

    storing, via the control panel, the first electronic communication in memory associated with the control panel;

    detecting, via the control panel, a presence of a second user within a predetermined distance of the control panel based at least in part on received sensor data from at least one sensor;

    identifying, via the control panel, the second user at the first location based at least in part on the detecting;

    retrieving, via the control panel, the first electronic communication from memory, the retrieving based at least in part on the identification of the second user and the priority level of the first electronic communication; and

    conveying, via the transceiver of the control panel, the first electronic communication to the second user at the first location using at least one telecommunications network protocol.

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