Drive through monitoring using wireless beacons
First Claim
1. A system comprising:
- a non-transitory memory storing check-in information for a user; and
one or more hardware processors configured to execute instructions to cause the system to perform operations comprising;
receiving the check-in information for the user when a device of the user connects to a first wireless beacon at a first merchant station in a merchant location for a merchant, wherein the merchant location is accessible by a vehicle for the user;
assigning, using the check-in information, an identifier to the device of the user based on a purchase order submitted at the first merchant station;
associating the purchase order with the identifier;
directing, using a display device at the first merchant station, the user to a lane for the vehicle at the merchant location based on the purchase order;
in response to determining that the vehicle is located at a second merchant station along the lane when the device connects to a second wireless beacon at the second merchant station through short range wireless communications, communicating, using the second wireless beacon at the second merchant station, data for the purchase order to the device of the user, wherein the data comprises information for processing the purchase order with a service provider; and
displaying the purchase order on a merchant device using the identifier.
2 Assignments
0 Petitions
Accused Products
Abstract
There are provided systems and methods for drive through monitoring using wireless beacons. A merchant may set up a wireless beacon at a drive through location for the merchant. The beacons may provide check-in services to a user when the user arrives at the drive through in a vehicle. The user may be checked-in through a device for the user, such as a mobile phone or a vehicles dashboard console that has communication capabilities with the beacon. Once the device establishes a communication channel with the beacon, check-in information or an identifier is received and associated with an order. The order may previously have been provided to the merchant. The user can complete payment for the order through the device and when the user arrives at a pick-up window, the merchant may utilize another beacon to connect to the device and retrieve the correct order for the user.
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Citations
19 Claims
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1. A system comprising:
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a non-transitory memory storing check-in information for a user; and one or more hardware processors configured to execute instructions to cause the system to perform operations comprising; receiving the check-in information for the user when a device of the user connects to a first wireless beacon at a first merchant station in a merchant location for a merchant, wherein the merchant location is accessible by a vehicle for the user; assigning, using the check-in information, an identifier to the device of the user based on a purchase order submitted at the first merchant station; associating the purchase order with the identifier; directing, using a display device at the first merchant station, the user to a lane for the vehicle at the merchant location based on the purchase order; in response to determining that the vehicle is located at a second merchant station along the lane when the device connects to a second wireless beacon at the second merchant station through short range wireless communications, communicating, using the second wireless beacon at the second merchant station, data for the purchase order to the device of the user, wherein the data comprises information for processing the purchase order with a service provider; and displaying the purchase order on a merchant device using the identifier. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method comprising:
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accessing check-in information for a user based on a connection between a device for the user and a first wireless beacon at a first drive through station at a merchant location for a merchant, wherein the user is located in a first vehicle at the first drive through station; assigning, using the check-in information, an identifier to the device of the user based on a purchase order submitted at the first drive through station; associating, using one or more hardware processors, the purchase order with the identifier; directing, using a display device at the first drive through station, the user to a lane for the first vehicle at the merchant location based on the purchase order; in response to determining that the first vehicle is located at a second drive through station along the lane when the device connects to a second wireless beacon at the second drive through station through short range wireless communications, communicating, using the second wireless beacon at the second drive through station, data for the purchase order to the device of the user, wherein the data comprises information for electronic transaction processing of the purchase order with a service provider using a transaction processing application of the device at the second drive through station; and displaying the purchase order on a merchant device using the identifier. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17)
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18. A non-transitory machine readable medium comprising a plurality of machine-readable instructions executable to cause a machine to perform operations comprising:
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accessing check-in information for a user when a device of the user connects to a first wireless beacon at a first merchant station for a merchant, wherein the first merchant station is accessible by a vehicle for the user; assigning, using the check-in information, an identifier to the device of the user based on a purchase order submitted by the user at the first merchant station; associating the purchase order submitted by the user with the identifier; directing, using a display device at the first merchant station, the user to a lane for the vehicle based on the purchase order; in response to determining that the vehicle is located at a second merchant station along the lane when the device connects to a second wireless beacon at the second merchant station through short range wireless communications, communicating, to the device using the second wireless beacon at the second merchant station, transaction processing data associated with a mobile application of the device for electronic transaction processing of the purchase order at the second merchant station; and displaying the purchase order on a merchant device using the identifier. - View Dependent Claims (19)
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Specification