Recording medium having stored therein process managing program, process managing apparatus and process managing method

• US 9,881,046 B2
• Filed: 03/13/2015
• Issued: 01/30/2018
• Est. Priority Date: 03/31/2014
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Takaishi, Akinobu, Okada, Shotaro, Kitayama, Toru, Mori, Toshitsugu, Kawagata, Ryota, Takeuchi, Yukihiro, Mitsumori, Keigo, Ebine, Naoto
• Primary Examiner(s): Lottich, Joshua P
• Application Number:
  US14/657,335
• Publication Number:
  US 20150278287A1
• Time in Patent Office: 1,054 Days
• CPC Class Codes: G06F 11/0751 Error or fault detection not based on redundancy power supply failures G06F1/30; network fault management H04L41/06
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36
• CPC Class Codes: G06F 11/28 by checking the correct order of processing G06F11/08 - G06F11/26 take precedence; monitoring patterns of pulse trains H03K5/19
• CPC Class Codes: G06F 11/32 with visual or acoustical indication of the functioning of the machine
• CPC Class Codes: G06F 11/362 Software debugging
• CPC Class Codes: G06F 16/22 Indexing; Data structures therefor; Storage structures
• CPC Class Codes: G06F 16/2365 Ensuring data consistency and integrity
• CPC Class Codes: G06F 16/2455 Query execution

Abstract

A process managing apparatus includes detecting an occurrence of an abnormality in a management target system that sequentially executes a plurality of process procedures; identifying a process procedure in which the abnormality has occurred from among the plurality of process procedures according to the detecting of the occurrence of the abnormality; identifying from among the plurality of process procedures a subsequent process procedure that is affected by the abnormality that occurred in the identified process procedure by referring to process procedure information that defines a plurality of operating processes included in the plurality of process procedures and an order of execution of the plurality of operating processes; and identifying output information that relates to the identified process procedure or the subsequent process procedure, among output information from the plurality of process procedures.

Claims

1. A non-transitory computer-readable recording medium having stored therein a process managing program for causing a computer to execute a managing process comprising:

detecting an occurrence of an abnormality in a management target system that sequentially executes a plurality of process procedures;

identifying an abnormal process procedure in which the abnormality has occurred from among the plurality of process procedures according to the detecting of the occurrence of the abnormality;

identifying from among the plurality of process procedures a subsequent process procedure that is affected by the abnormality that occurred in the abnormal process procedure by referring to process procedure information that defines a plurality of operating processes included in the plurality of process procedures and an order of execution of the plurality of operating processes; and

identifying output information that relates to the identified process procedure or the subsequent process procedure, among output information from the plurality of process procedures.

2. The non-transitory computer-readable recording medium according to claim 1, wherein

the identifying the abnormal process procedure identifies an information processing apparatus that executes an operating process included in the abnormal process procedure from among information processing apparatuses included in the management target system;

and

the identifying the subsequent process procedure includes

determining the subsequent process procedure among other process procedures that are scheduled to be executed after the detecting of the occurrence of the abnormality according to an execution result of the other process procedures.

3. The non-transitory computer-readable recording medium according to claim 2, wherein

the determining the subsequent process procedure executes a check method for process procedures after the detecting of the occurrence of the abnormality using abnormality check information obtained from a storage that stores the abnormality check information that includes the check method and an abnormality condition, the check method being a method for checking the abnormality when the abnormality occurs in any of the plurality of operating processes included in the plurality of process procedures, the abnormality condition being a condition for determining the abnormality according to a result of the checking, and obtains execution results of the check method.

4. The non-transitory computer-readable recording medium according to claim 3, wherein

the determining the subsequent process procedure identifies the other process procedures that are executed after the detecting of the occurrence of the abnormality and include the operating process executed by the identified information processing apparatus, and determines at least one of the other process procedures to be the subsequent process procedure that is affected by the abnormality that occurred in the abnormal process procedure when any of the execution results of the check method corresponding to the operating process included in the identified other process procedures satisfies the abnormality condition.

5. The non-transitory computer-readable recording medium according to claim 4, the managing process further comprising:

performing a display of the subsequent process procedure, wherein

the abnormality check information further includes cause information that is associated with the check method and the abnormality information and that represents a cause of an abnormality corresponding to the abnormality condition; and

the performing a display obtains an operating process for which any of execution results of the check method satisfies the abnormality condition among the plurality of operating processes included in the subsequent process procedure, obtains the cause information corresponding to the obtained operating process from the abnormality check information, and displays the obtained cause information and the subsequent process procedure.

6. A process managing apparatus comprising

a controller that executes a managing process including:

detecting an occurrence of an abnormality in a management target system that sequentially executes a plurality of process procedures;

identifying an abnormal process procedure in which the abnormality has occurred from among the plurality of process procedures according to the detecting of the occurrence of the abnormality;

identifying from among the plurality of process procedures a subsequent process procedure that is affected by the abnormality that occurred in the abnormal process procedure by referring to process procedure information that defines a plurality of operating processes included in the plurality of process procedures and an order of execution of the plurality of operating processes; and

identifying output information that relates to the identified process procedure or the subsequent process procedure, among output information from the plurality of process procedures.

7. The process managing apparatus according to claim 6, wherein

the identifying the abnormal process procedure identifies an information processing apparatus that executes an operating process included in the abnormal process procedure from among information processing apparatuses included in the management target system;

and

the identifying the subsequent process procedure includes

determining the subsequent process procedure among other process procedures that are scheduled to be executed after the detecting of the occurrence of the abnormality according to an execution result of the other process procedures.

8. The process managing apparatus according to claim 7, the process managing apparatus further comprising

a storage that stores abnormality check information that includes a check method and an abnormality condition, the check method being a method for checking the abnormality when the abnormality occurs in any of the plurality of operating processes included in the plurality of process procedures, the abnormality condition being a condition for determining the abnormality according to a result of the checking, wherein

the determining the subsequent process executes, using the abnormality check information obtained from the storage, the check method for process procedures after the detecting of the occurrence of the abnormality, and obtains execution results of the check method.

9. The process managing apparatus according to claim 8,

the determining the subsequent process procedure identifies the other process procedures that are executed after the detecting of the occurrence of the abnormality and include the operating process executed by the identified information processing apparatus, and determines at least one of the other process procedures to be the subsequent process procedure that is affected by the abnormality that occurred in the abnormal process procedure when any of the execution results of the check method corresponding to the operating process included in the identified other process procedures satisfies the abnormality condition.

10. The process managing apparatus according to claim 9, wherein

the managing process further includes performing a display of the subsequent process procedure,

the abnormality check information further includes cause information that is associated with the check method and the abnormality information and that represents a cause of an abnormality corresponding to the abnormality condition;

and

the performing a display obtains an operating process for which any of execution results of the check method satisfies the abnormality condition among the plurality of operating processes included in the subsequent process procedure, obtains the cause information corresponding to the obtained operating process from the abnormality check information, and displays the obtained cause information and the subsequent process procedure.

11. A process managing method comprising:

detecting an occurrence of an abnormality in a management target system that sequentially executes a plurality of process procedures;

identifying an abnormal process procedure in which the abnormality has occurred from among the plurality of process procedures according to the detecting of the occurrence of the abnormality;

identifying from among the plurality of process procedures a subsequent process procedure that is affected by the abnormality that occurred in the abnormal process procedure by referring to process procedure information that defines a plurality of operating processes included in the plurality of process procedures and an order of execution of the plurality of operating processes; and

identifying output information that relates to the identified process procedure or the subsequent process procedure, among output information from the plurality of process procedures.

12. The process managing method according to claim 11, wherein

the identifying the abnormal process procedure identifies an information processing apparatus that executes an operating process included in the abnormal process procedure from among information processing apparatuses included in the management target system;

and

the identifying the subsequent process procedure includes

determining the subsequent process procedure among other process procedures that are scheduled to be executed after the detecting of the occurrence of the abnormality according to an execution result of the other process procedures.

13. The process managing method according to claim 12, wherein

the determining the subsequent process procedure executes a check method for process procedures after the detecting of the occurrence of the abnormality using abnormality check information obtained from a storage that stores the abnormality check information that includes the check method and an abnormality condition, the check method being a method for checking the abnormality when the abnormality occurs in any of the plurality of operating processes included in the plurality of process procedures, the abnormality condition being a condition for determining the abnormality according to a result of the checking, and obtains execution results of the check method.

14. The process managing method according to claim 13, wherein

the determining the subsequent process procedure identifies the other process procedures that are executed after the detecting of the occurrence of the abnormality and include the operating process executed by the identified information processing apparatus, and determines at least one of the other process procedures to be the subsequent process procedure that is affected by the abnormality that occurred in the abnormal process procedure when any of the execution results of the check method corresponding to the operating process included in the identified other process procedures satisfies the abnormality condition.

15. The process managing method according to claim 14, the process managing method further comprising

performing a display of the subsequent process procedure, wherein

the abnormality check information further includes cause information that is associated with the check method and the abnormality information and that represents a cause of an abnormality corresponding to the abnormality condition;

and

the performing a display obtains an operating process for which any of execution results of the check method satisfies the abnormality condition among the plurality of operating processes included in the subsequent process procedure, obtains the cause information corresponding to the obtained operating process from the abnormality check information, and displays the obtained cause information and the subsequent process procedure.