Service data record system and POS system with the same

• US 9,881,283 B2
• Filed: 01/09/2015
• Issued: 01/30/2018
• Est. Priority Date: 01/26/2014
• Status: Active Grant

• Current Assignee: Flytech Technology Co., Ltd.
• Original Assignee: Flytech Technology Co., Ltd.
• Inventors: Lam, Tai-Seng, Lee, Hsiao-Hui, Tsai, Shuei-Jin
• Primary Examiner(s): Chu, Gabriel
• Application Number:
  US14/593,543
• Publication Number:
  US 20150213416A1
• Time in Patent Office: 1,117 Days
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/0778 Dumping, i.e. gathering error/state information after a fault for later diagnosis
• CPC Class Codes: G06F 11/0784 Routing of error reports, e.g. with a specific transmission path or data flow
• CPC Class Codes: G06F 11/3072 where the reporting involves data filtering, e.g. pattern matching, time or event triggered, adaptive or policy-based reporting
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G07F 9/026 for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
• CPC Class Codes: G07G 1/0018 Constructional details, e.g. of drawer, printing means, input means
• CPC Class Codes: G07G 1/12 electronically operated digital data processing aspects G06Q20/00
• CPC Class Codes: H04L 43/065 related to network devices

Abstract

A service data record system and a POS system with the service data record system are provided. The service data record system transmits a data of an electronic device to a remote monitoring device. The electronic device includes plural electronic units and a power unit. The service data record system includes a power device, a remote monitoring interface and a micro processing unit. The micro processing unit is connected with the electronic device, the remote monitoring interface and the power device. By the micro processing unit, the electronic data set of the electronic unit may be externally transmitted to the remote monitoring device. Moreover, the pre-designate event of the electronic device may be externally transmitted to the remote monitoring device. According to the pre-designate event, it is convenient for a service engineer to make the preparation before repair or maintenance.

Claims

1. A POS system, comprising:

a host and peripheral device comprising plural electronic units and a power unit for supplying electricity to the host and peripheral device, and

a service data record system comprising;

a power device for supplying electricity to the service data record system, the power device being a different device from the power unit;

a remote monitoring interface;

a micro processing unit electrically connected with the host and peripheral device, the remote monitoring interface and the power device; and

a storage unit electrically connected with and controlled by the micro processing unit for storing at least a partial data of an electronic data set generated by and received from the electronic units,

wherein when the host and peripheral device is in a normal working state, the electricity to the service data record system for storing at least the partial data of the electronic data set into the storage unit is supplied by the power unit other than the power device, and when the host and peripheral device has a crash or breakdown, the electricity to the service data record system for the micro processing unit to retrieve from the storage unit and transmit to a remote monitoring device the partial data is the power device instead of the power unit, and wherein the partial data is transmitted to the remote monitoring device through the remote monitoring interface for repairing and/or gathering statistics, and

wherein the host and peripheral device further comprises a control unit, which is electrically connected with the plural electronic units, and the control unit receives the electronic data set from the plural electronic units, and transmits the electronic data set to the service data record system to sift out the partial data by the micro processing unit, or sifts and transmits the sifted partial data of the electronic data set to the service data record system to be stored by the storage unit, wherein the control unit is an embedded controller;

the storage unit is an electrically erasable programmable read-only memory (EEPROM); and

a power device data of the power device is stored in the storage unit.

2. The POS system according to claim 1, wherein a control command from the remote monitoring device is inputted into the service data record system through the remote monitoring interface for the micro processing unit to execute a corresponding control process;

and/or a database is created after the process of gathering statistics.

3. The POS system according to claim 1, wherein the remote monitoring interface comprises at least one I/O connection part and/or a network connection part.

4. The POS system according to claim 3, wherein the at least one I/O connection part comprises at least one selected from a group consisting of a USB port, a COM port, an inter-integrated circuit (I²C) port, a 3G port, a 4G port, a Bluetooth port and a WiFi port.

5. The POS system according to claim 3,

wherein the host and peripheral device further has a network connection unit, and the network connection unit and the network connection part of the service data record system are electrically connected to a common network connection port of the host and peripheral device.

6. The POS system according to claim 1,

wherein the plural electronic units comprise at least one selected from a group consisting of a central processing unit, a mother board, a function board, a daughter board, a memory, a display, a hard disk, a CD-ROM, an adapter, a scanner, a thermal print device, a USB device, a power supply, a touch sensor, a magnetic stripe reader, a fingerprint recognition device, an information button (iButton), a radio frequency identification device, a card reader and an input device;

and/or the partial data of the electronic data set contains at least one selected from a group consisting of a use frequency of at least one electronic unit of the plural electronic units, a usage time period of the at least one electronic unit, a manufacture data of the at least one electronic unit, a firmware data of the at least one electronic unit, an unusual data of the at least one electronic unit, a repair data of the at least one electronic unit, a power-on data of the host and peripheral device, a power-off data of the host and peripheral device and a sleep data of the host and peripheral device;

or

wherein the plural electronic units comprise a display, a touch sensor, a mother board, a memory, plural peripheral devices, a hard disk and an adapter, wherein the plural electronic modules comprise a first electronic module with the display and the touch sensor, a second electronic module with the mother board and the memory, a third electronic module with the plural peripheral devices, a fourth electronic module with the hard disk and a fifth electronic module with the adapter.

7. The POS system according to claim 1, wherein the service data record system further comprises a terminal display which is connecting with the micro processing unit, and at least the partial data of the electronic data set is displayed on the terminal display.

8. The POS system according to claim 7, wherein the host and peripheral device includes a display unit, which is a different device from the terminal display of the service data record system, and when the host peripheral device has a crash or breakdown, the partial data of the electronic data set is displayed on the terminal display.