Targeting customer segments

• US 9,881,320 B2
• Filed: 05/28/2014
• Issued: 01/30/2018
• Est. Priority Date: 05/28/2014
• Status: Active Grant

• Current Assignee: Apple Inc.
• Original Assignee: Apple Inc.
• Inventors: Alsina, Thomas, Wilson, David T., Joshi, Sagar A., Sundaresan, Subash
• Primary Examiner(s): Netzloff, Eric R
• Application Number:
  US14/289,118
• Publication Number:
  US 20150348102A1
• Time in Patent Office: 1,343 Days
• CPC Class Codes: G06Q 30/0255 based on user history

Abstract

Systems, methods, and computer-readable storage media for targeting segments of customers. A system maps users to targeting segments based on a respective purchase history of the users, and receives a segment identifier from a server, the segment identifier to be associated with a targeting segment from the targeting segments for anonymously identifying the targeting segment. Next, the system associates the segment identifier with the targeting segment and users mapped to the targeting segment, and sends, to the server, the segment identifier and unique user identifiers of the users mapped to the targeting segment associated with the segment identifier, the unique user identifiers masking respective identities of the users from the server and the segment identifier masking an identity of the targeting segment associated with the segment identifier. The system then instructs the server to deliver selected invitational content to at least one unique user identifier associated with the segment identifier.

Claims

1. A computer-implemented method comprising:

receiving, by a server associated with at least one organization, from respective client computer devices, anonymous user identifiers which respectively correspond to users associated with the respective client computer devices, wherein the anonymous user identifiers anonymously identify the users to the server associated with the at least one organization without revealing a respective identity of the users to the server associated with the at least one organization;

mapping, by the server associated with the at least one organization, the anonymous user identifiers to a targeting segment;

requesting, by the server associated with the at least one organization, from a content delivery system, an anonymous segment identifier for anonymously identifying the targeting segment, the anonymous segment identifier being requested by the server associated with the at least one organization without revealing to the content delivery system an identity of the targeting segment;

receiving, by the server associated with the at least one organization, from the content delivery system, the anonymous segment identifier;

associating, by the server associated with the at least one organization, the anonymous segment identifier with the anonymous user identifiers mapped to the targeting segment, to yield an anonymous targeting segment;

sending, by the server associated with the at least one organization, to the content delivery system, the anonymous targeting segment comprising the anonymous segment identifier and the anonymous user identifiers, wherein the anonymous targeting segment masks both the respective identity of the users and the identity of the targeting segment from the content delivery system; and

instructing, by the server associated with the at least one organization, the content delivery system to deliver selected media content to one or more respective client computer devices associated with at least one of the anonymous user identifiers in the anonymous targeting segment.

2. The method of claim 1, further comprising selecting the selected media content based on the one or more segment characteristics.

3. The computer-implemented method of claim 1, further comprising wherein instructing the content delivery system to deliver the selected media content comprises sending a request to deliver the selected media content, the request including at least one of an identification of the selected media content to be delivered or an instruction for assembling the selected media content to be delivered.

4. The computer-implemented method of claim 3, wherein the request defines a campaign of invitational content associated with at least one of the selected media content or the anonymous targeting segment.

5. The computer-implemented method of claim 3, wherein the request is sent in response to a triggering event, the triggering event comprising at least one of a user action, a date, a time, a user context, a location, an estimated interest, or a campaign.

6. The computer-implemented method of claim 1, wherein the anonymous segment identifier comprises at least one of a private string assigned to the at least one organization or a randomly generated string.

7. The computer-implemented method of claim 1, wherein mapping the anonymous user identifiers to the targeting segment further comprises:

identifying customers of the at least one organization;

analyzing a purchasing history of the customers;

based on the analyzing of the purchasing history of the customers, identifying and generating targeting user segments; and

associating the targeting segment to the anonymous user identifiers.

8. The computer-implemented method of claim 7, wherein the purchasing history is based on previous customer transactions with the at least one organization.

9. The computer-implemented method of claim 7, wherein the anonymous user identifiers are mapped to the targeting segment further based on at least one of associated user profiles, demographics, user characteristics, location information, user preferences, or a campaign.

10. The computer-implemented method of claim 1, wherein the anonymous targeting segment is sent to the content delivery system without information identifying one or more user characteristics used to create the targeting segment or a real identity of the users associated with the anonymous user identifiers.

11. The computer-implemented method of claim 1, further comprising:

generating, by the server associated with the at least one organization, a plurality of targeting segments associated with respective targeting segment identifiers;

receiving a plurality of anonymous segment identifiers from the content delivery system in response to a segment identifier request from the server associated with the at least one organization, the plurality of anonymous segment identifiers being received by the server associated with the at least one organization without information identifying a particular segment identity or segment characteristic of each respective one of the plurality of anonymous segment identifiers; and

associating the plurality of anonymous segment identifiers with the respective targeting segment identifiers.

12. The computer-implemented method of claim 11, the plurality of anonymous segment identifiers being received from the content delivery system based on the segment identifier request, the segment identifier request defining a first number of anonymous segment identifiers to be received, the first number being based on a second number of respective targeting segment identifiers associated with the targeting segments.

13. A server associated with at least one organization, the server comprising:

one or more processors; and

at least one computer-readable storage medium having stored therein instructions which, when executed by the one or more processors, cause the server to;

receive, from respective client computing devices, anonymous user identifiers corresponding to respective users associated with the respective client computing devices, wherein the anonymous user identifiers anonymously identify the respective users to the server associated with the at least one organization without revealing to the server associated with the at least one organization a respective user identity of the respective users;

associate the anonymous user identifiers to a targeting segment based on a match between one or more segment characteristics associated with the targeting segment and one or more respective user characteristics attributed to the anonymous user identifiers based on previous activity;

requesting, from a content delivery system, an anonymous segment identifier for anonymously identifying the targeting segment, the anonymous segment identifier being requested by the server associated with the at least one organization without revealing, to the content delivery system, a segment identity of the targeting segment, the one or more respective user characteristics, or the one or more segment characteristics;

receive, from the content delivery system, the anonymous segment identifier;

associate the anonymous segment identifier with the anonymous user identifiers associated with the targeting segment, to yield an anonymous targeting segment;

transmit, to the content delivery system, the anonymous targeting segment comprising the anonymous segment identifier and the anonymous user identifiers, wherein the anonymous targeting segment masks from the content delivery system both the respective identity of the respective users and the segment identity of the targeting segment; and

transmit, to the content delivery system, a request to deliver media content to one or more of the respective client computing devices associated with at least one of the anonymous user identifiers in the anonymous targeting segment.

14. The server of claim 13, wherein the request is transmitted to the content delivery system in response to a triggering event, wherein the triggering event comprises at least one of a user action, a user context, an estimated user interest, a user location, a content type, a time, a date, a campaign, or a sale.

15. The server of claim 13, wherein the selected media content is selected by the server, the request including at least one of an identification of the selected media content to be delivered or an instruction for assembling the selected media content to be delivered.

16. The server of claim 13, the request including an identification of the selected media content to be delivered.

17. The server of claim 13, wherein the request identifies the selected media content to be delivered and the one or more of the respective client computing devices selected to receive the selected media content.

18. The server of claim 13, wherein the anonymous segment identifier is received as part of a plurality of anonymous segment identifiers received from the content delivery system based on a segment identifier request defining a first number of anonymous segment identifiers to be received, the first number being based on a second number of targeting segments at the server.

19. A non-transitory computer-readable storage medium having stored therein instructions which, when executed by one or more processors, cause a server associated with at least one organization to:

receive, from respective client computing devices, anonymous user identifiers corresponding to respective users associated with the respective client computing devices, wherein the anonymous user identifiers anonymously identify the respective users to the server associated with at least one organization without revealing to the server associated with at least one organization a respective user identity of the respective users;

map the anonymous user identifiers to a targeting segment based on a match between one or more segment characteristics associated with the targeting segment and one or more respective user characteristics attributed to the anonymous user identifiers based on previous activity;

request, from content delivery system, an anonymous segment identifier for anonymously identifying the targeting segment, the anonymous segment identifier being requested by the server associated with at least one organization without revealing, to the content delivery system, a segment identity of the targeting segment, the one or more respective user characteristics, or the one or more segment characteristics;

receive, from the content delivery system, the anonymous segment identifier;

associate the anonymous segment identifier with the anonymous user identifiers mapped to the targeting segment, to yield an anonymous targeting segment;

send, to the content delivery system, the anonymous targeting segment comprising the anonymous segment identifier and the anonymous user identifiers, wherein the anonymous targeting segment masks from the content delivery system both the respective identity of the respective users and the segment identity of the targeting segment; and

send, to the content delivery system, an instruction to deliver media content to one or more of the respective client computing devices associated with at least one of the anonymous user identifiers in the anonymous targeting segment.

20. The non-transitory computer-readable storage medium of claim 19, wherein the media content is selected for targeting based on the one or more segment characteristics.

21. The non-transitory computer-readable storage medium of claim 19, wherein the anonymous user identifiers comprise randomly-generated identifiers and are different than a respective device identifier or a respective user account identifier.

22. The non-transitory computer-readable storage medium of claim 21, wherein the request is sent in response to a triggering event, and wherein the triggering event comprises at least one of a user action, a date, a time, a user location, a user context, an estimated interest, or a campaign.

23. The non-transitory computer-readable storage medium of claim 22, wherein the user action comprises at least one of a view, a click, a gesture, an input, or a command.

24. The non-transitory computer-readable storage medium of claim 19, wherein the mapping and the associating further comprises:

identifying customers of the at least one organization;

analyzing a purchasing history of the customers, the purchase history being associated with the previous activity;

based on the analyzing of the purchasing history of the customers, identifying and generating targeting user segments; and

associating the targeting segment with the anonymous segment identifier.

25. The non-transitory computer-readable storage medium of claim 19, wherein the anonymous targeting segment is sent to the content delivery system without information identifying the one or more characteristics associated with the targeting segment, the segment identity associated with the targeting segment, the respective user identity, or a respective user account associated with the anonymous user identifiers.