System and method for selecting personalities to facilitate the completion of an online auction

• US 9,881,335 B2
• Filed: 03/13/2014
• Issued: 01/30/2018
• Est. Priority Date: 03/15/2013
• Status: Active Grant

• Current Assignee: Ten-X, LLC
• Original Assignee: Ten-X, LLC
• Inventors: Friedman, Robert
• Primary Examiner(s): Rudy, Andrew Joseph
• Application Number:
  US14/210,231
• Publication Number:
  US 20140279150A1
• Time in Patent Office: 1,419 Days
• Field of Search: 705 263, 705 28, 705 37, 705 35, 235375, 235383
• CPC Class Codes: G06Q 30/08 Auctions

Abstract

A method and system for progressing an auction is provided. Examples include an auction analysis component configured to analyze an auction forum for auctions that are likely to complete without a reserve price being met (i.e., triggered auctions), and a personality selection component configured to select a personality capable of facilitating the progression of a triggered auction.

Claims

1. A computer-implemented method for completing a live auction in an auction forum, the method performed by a network system and comprising:

providing, by the network system, a bidder interface for display on a computing device operated by an auction participant of the auction forum, the computing device being remote to the network system and communicatively coupled to the network system via one or more networks;

determining one or more characteristics of the auction, the auction having a reserve price for an item set by a seller which has not been met by a current highest bid;

determining, based on the one or more characteristics, a predictive indicator indicating whether the auction will complete without the reserve price being met;

based on the predictive indicator indicating that the auction will complete without the reserve price being met, selecting one or more virtual personalities for presentation on the bidder interface, wherein the one or more virtual personalities are selected based, in part, on a user profile maintained for the user of the auction forum; and

in response to selecting the one or more personalities, automatically causing the one or more virtual personalities to be presented within the bidder interface displayed on the computing device.

2. The computer-implemented method of claim 1, wherein the one or more virtual personalities are selected according to one or more of (i) a profile of the seller, (ii) one or more profiles of the auction participant, (iii) auction activity history of the seller, or (iv) auction activity history of the auction participant.

3. The computer-implemented method of claim 2, wherein selecting the one or more virtual personalities includes selecting a human representative associated with the auction forum.

4. The computer-implemented method of claim 2, wherein selecting the one or more virtual personalities includes selecting a virtual representative associated with the auction forum.

5. The computer-implemented method of claim 4, wherein upon selection, the virtual representative is to automatically submit one or more bids at or below the reserve price.

6. The computer-implemented method of claim 1, wherein the one or more characteristics include one or more of (i) the nature of the item being auctioned, (ii) a price differential between the current highest bid and the reserve price, (iii) a determination that the reserve price is too high based on historical data, (iv) a profile of the seller, (v) a profile of the auction participant, (vi) a location of the item being auctioned, (vii) a valuation of the item being auctioned, (viii) time left in the auction period, or (ix) a progression of the current highest bid.

7. The computer-implemented method of claim 1, wherein the network system automatically selects the one or more virtual personalities to coach the seller and/or the auction participant to complete the auction upon a predetermined time period left in the auction.

8. A network system for completing one or more live auctions on an auction forum comprising:

one or more processors; and

a memory resource storing instructions for completing an auction in progress that, when executed by the one or more processors, cause the network system to;

provide a bidder interface for display on a computing device operated by an auction participant of the auction forum, the computing device being remote to the network system and communicatively coupled to the network system via one or more networks;

determine one or more characteristics of the auction, the auction having a reserve price for an item set by a seller which has not been met by a current highest bid;

determine, based on the one or more characteristics, a predictive indicator indicating whether the auction will complete without the reserve price being met;

based on the predictive indicator indicating that the auction will complete without the reserve price being met, select one or more virtual personalities for presentation within the bidder interface, wherein the one or more virtual personalities are selected based, in part, on a user profile maintained for the user of the auction forum; and

in response to selecting the one or more personalities, automatically cause the one or more virtual personalities to be presented within the bidder interface displayed on the computing device.

9. The system of claim 8, wherein the one or more virtual personalities are selected according to one or more of (i) a profile of the seller, (ii) one or more profiles of the auction participant, (iii) auction activity history of the seller, or (iv) auction activity history of the auction participant.

10. The system of claim 9, wherein selecting the one or more virtual personalities includes selecting a human representative associated with the auction forum.

11. The system of claim 9, wherein selecting the one or more virtual personalities includes selecting a virtual representative associated with the auction forum.

12. The system of claim 11, wherein upon selection, the virtual representative is to automatically submit one or more bids at or below the reserve price.

13. The system of claim 8, wherein the one or more characteristics include one or more of (i) the nature of the item being auctioned, (ii) a price differential between the current highest bid and the reserve price, (iii) a determination that the reserve price is too high based on historical data, (iv) a profile of the seller, (v) a profile of the auction participant, (vi) a location of the item being auctioned, (vii) a valuation of the item being auctioned, (viii) time left in the auction period, or (ix) a progression of the current highest bid.

14. The system of claim 8, wherein the executed instructions further cause the network system to automatically select the one or more personalities to coach the seller and/or the auction participants to complete the auction upon a predetermined time period left in the auction.

15. A non-transitory computer-readable medium storing instructions for completing live auctions on an auction forum that, when executed by one or more processors of a network system, causes the network system to:

provide a bidder interface for display on a computing device operated by an auction participant of the auction forum, the computing device being remote to the network system and communicatively coupled to the network system via one or more networks;

determine one or more characteristics of the auction, the auction having a reserve price for an item set by a seller which has not been met by a current highest bid;

determine, based on the one or more characteristics, a predictive indicator indicating whether the auction will complete without the reserve price being met;

based on the predictive indicator indicating that the auction will complete without the reserve price being met, select one or more virtual personalities for presentation within the bidder interface, wherein the one or more virtual personalities are selected based, in part, on a user profile maintained for the user of the auction forum; and

in response to selecting the one or more personalities, automatically cause the one or more virtual personalities to be presented within the bidder interface displayed on the computing device.

16. The non-transitory computer-readable medium of claim 15, wherein the one or more virtual personalities are selected according to one or more of (i) a profile of the seller, (ii) one or more profiles of the auction participant, (iii) auction activity history of the seller, or (iv) auction activity history of the auction participant.

17. The non-transitory computer-readable medium of claim 16, wherein selecting the one or more virtual personalities includes selecting a virtual representative associated with the auction forum.

18. The non-transitory computer-readable medium of claim 17, wherein upon selection, the virtual representative is to automatically submit one or more bids at or below the reserve price.

19. The non-transitory computer-readable medium of claim 15, wherein the one or more characteristics include one or more of (i) the nature of the item being auctioned, (ii) a price differential between the current highest bid and the reserved price, (iii) a determination that the reserve price is too high based on historical data, (iv) a profile of the seller, (v) a profile of the auction participant, (vi) a location of the item being auctioned, (vii) a valuation of the item being auctioned, (viii) time left in the auction period, or (ix) a progression of the current highest bid.

20. The non-transitory computer-readable medium of claim 15, wherein the instructions, when executed, further cause the network system to automatically select the one or more virtual personalities to coach the seller and/or the auction participant to complete the auction upon a predetermined time period left in the auction.