Multifunction wireless device
First Claim
1. A controlled-environment telephone system for routing an inbound telephone call to a personal device associated with a resident of a controlled environment, the system comprising:
- a network interface configured to receive the inbound telephone call from a network; and
one or more processors and/or circuits configured to;
prompt a caller associated with the inbound telephone call for first information or second information depending on availability of caller identification information;
prompt the caller for the resident identification information of the resident;
validate the caller based on the first or second information and the resident identification information; and
connect the caller to the personal device associated with the resident in response to the caller being validated.
8 Assignments
0 Petitions
Accused Products
Abstract
A communication device and system are disclosed for providing communication and data services to residents of a controlled facility. The device can be restricted to communicating only using an internet protocol so as to restrict the device communication to an internal intranet. Wireless access points may be disposed throughout the environment to route calls and data between the device and a central processing center. By converting a protocol of the communications received from the device to a protocol used b r central processing center, minimal modifications to the central processing center are needed to support a wireless communication infrastructure. Many restrictions and safeguards may be implemented within the phone and system in order to prevent improper use.
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Citations
23 Claims
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1. A controlled-environment telephone system for routing an inbound telephone call to a personal device associated with a resident of a controlled environment, the system comprising:
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a network interface configured to receive the inbound telephone call from a network; and one or more processors and/or circuits configured to; prompt a caller associated with the inbound telephone call for first information or second information depending on availability of caller identification information; prompt the caller for the resident identification information of the resident; validate the caller based on the first or second information and the resident identification information; and connect the caller to the personal device associated with the resident in response to the caller being validated. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for routing an inbound telephone call to a personal device associated with a resident of a controlled environment, the method comprising:
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receiving the inbound telephone call from a network, the inbound telephone call being associated with a caller; prompting the caller for caller identification information; prompting the caller for resident identification information relating to the resident; validating the caller based on the resident identification information; and connecting the caller to the personal device in response to the caller being validated. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16)
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17. A method comprising:
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receiving an inbound telephone call from a network, the inbound telephone call being associated with a caller; attempting to acquire secondary information from the inbound telephone call; prompting the caller for caller identification information based on whether the attempting was successful; prompting the caller for the resident identification information relating to a resident; validating the caller based on the resident identification information and the caller identification information; and connecting the caller to the personal device in response to the caller being validated. - View Dependent Claims (18, 19, 20, 21, 22, 23)
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Specification