Telecommunication call management and monitoring system with voiceprint verification

• US 9,888,112 B1
• Filed: 10/06/2016
• Issued: 02/06/2018
• Est. Priority Date: 08/08/2002
• Status: Expired due to Term

• Current Assignee: Global Tel-Link Corporation
• Original Assignee: Global Tel-Link Corporation
• Inventors: Hodge, Stephen Lee
• Primary Examiner(s): Patel, Hemant
• Application Number:
  US15/287,458
• Time in Patent Office: 488 Days
• Field of Search: 370351-357, 379 37- 52, 709201-207, 709217-248
• CPC Class Codes: A61K 31/435 having six-membered rings with one nitrogen as the only ring hetero atom
• CPC Class Codes: A61K 31/44 Non condensed pyridines; Hydrogenated derivatives thereof
• CPC Class Codes: A61K 31/505 Pyrimidines; Hydrogenated pyrimidines, e.g. trimethoprim
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/5838 using colour
• CPC Class Codes: G06F 16/5854 using shape and object relationship
• CPC Class Codes: G06F 16/5866 using information manually generated, e.g. tags, keywords, comments, manually generated location and time information
• CPC Class Codes: G06F 16/587 using geographical or spatial information, e.g. location
• CPC Class Codes: G06F 16/683 using metadata automatically derived from the content
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]
• CPC Class Codes: G06K 17/00 Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
• CPC Class Codes: G06K 19/07758 arrangements for adhering the record carrier to further objects or living beings, functioning as an identification tag
• CPC Class Codes: G06K 19/07762 the adhering arrangement making the record carrier wearable, e.g. having the form of a ring, watch, glove or bracelet record carriers for insertion in the human body for medical purposes A61B90/00; record carriers adapted for attachment to animals A01K11/00
• CPC Class Codes: G06K 19/10 at least one kind of marking being used for authentication, e.g. of credit or identity cards verification of coded identity or credit cards in mechanisms actuated by them G07F7/12
• CPC Class Codes: G06K 7/10366 the interrogation device being adapted for miscellaneous applications
• CPC Class Codes: G06K 7/10396 the interrogation device being wearable, e.g. as a glove, bracelet, or ring wearable aerials in general H01Q1/27
• CPC Class Codes: G06V 40/172 Classification, e.g. identification
• CPC Class Codes: H04M 1/67 by electronic means
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04M 2201/41 using speaker recognition speaker recognition per se G10L17/00
• CPC Class Codes: H04M 2201/42 : Graphical user interfaces
• CPC Class Codes: H04M 2203/305 : Recording playback features, e.g. increased speed
• CPC Class Codes: H04M 2203/558 : Databases
• CPC Class Codes: H04M 2203/6054 : Biometric subscriber identification
• CPC Class Codes: H04M 3/20 : with means for interrupting existing connections; with means for breaking-in on conversations
• CPC Class Codes: H04M 3/2218 : Call detail recording
• CPC Class Codes: H04M 3/2281 : Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/38 : Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/382 : using authorisation codes or passwords
• CPC Class Codes: H04M 3/385 : using speech signals
• CPC Class Codes: H04M 3/42025 : Calling or Called party identification service
• CPC Class Codes: H04M 3/42221 : Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04N 5/33 : Transforming infrared radiation cameras or camera modules for generating image signals from infrared radiation H04N23/20; circuitry of SSIS for transforming infrared radiation into image signals H04N25/20

Abstract

Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user'"'"'s account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.

Claims

1. A control platform used in a correctional facility, the control platform comprising:

a database configured to store identification data and first biometric data associated with user information related to a plurality of users, the identification data associating the plurality of users with a plurality of communication devices, and the first biometric data indicating one or more of the plurality of users are authorized to access a communication system; and

at least one processor configured to;

during a device access process;

receive a first radio frequency (RF) identification (RFID) encoded signal, from a RFID transmitter device, wherein the first RFID encoded signal includes identifying information of a purported user of a communication device of the plurality of communication devices;

perform a first comparison of the identification data with the first RFID encoded signal to determine that the purported user is authorized to access the communication device; and

provide access for the purported user to use the communication device based on a result of the first comparison; and

during a network access process;

receive second biometric data from the communication device based on the result of the first comparison;

perform a second comparison of the first biometric data with the second biometric data;

perform a third comparison of user information stored in the database associated with the first RFID encoded signal with user information stored in the database associated with the second biometric data;

provide access for the purported user to use the communication system based on a result of the second comparison and the third comparison;

modify the RFID transmitter device to transmit a second RFID encoded signal instead of the first RFID encoded signal; and

associate the second RFID encoded signal with the identification data stored in the database.

2. The control platform of claim 1, wherein the first RFID encoded signal is received by the control platform from the RFID transmitter device by way of the communication device.

3. The control platform of claim 1, wherein the at least one processor is further configured to provide access for the purported user based on a location of the user.

4. The control platform of claim 3, wherein the at least one processor is further configured to determine the location of the purported user based on the first RFID encoded signal.

5. The control platform of claim 4, wherein the at least one processor is further configured to receive information from sensors within the correctional facility to determine the location of the purported user.

6. The control platform of claim 1, wherein the first biometric data associated with the purported user is one or more of voiceprint data, face architecture data, signature architecture data, fingerprint data, a retinal print, a hand geometry, or an infrared pattern of a face of the purported user.

7. The control platform of claim 1, wherein the at least one processor is further configured to:

receive a personal identification number (PIN) from the communication device;

perform a fourth comparison of the PIN with the identification data; and

provide access for the purported user to use the communication system based on a result of the fourth comparison.

8. The control platform of claim 1, wherein the at least one processor is further configured to determine a list of telephone numbers that the purported user is authorized to use based on the result of the first comparison.

9. The control platform of claim 1, wherein the at least one processor is further configured to determine whether a unique identifier of the communication device is associated with the identifying information of the RFID transmitter device before providing access to the communication device.

19. The control platform of claim 1, wherein the at least one processor is further configured to:

determine a location of the purported user based on the first RFID encoded signal; and

alert a prison administrator of the location of the purported user based on the result of the first comparison or the second comparison.

21. The control platform of claim 1, wherein the at least one processor is further configured to:

generate a violation notification, wherein the violation notification includes a communication device identification, when the identifying information differs from the user information associated with the second biometric data based on the third comparison.

10. A communication management method comprising:

storing identification data and first biometric data associated with user information related to a plurality of users in a database, the identification data associating the plurality of users with a plurality of communication devices, and the first biometric data indicating one or more of the plurality of users are authorized to access a communication system;

during a device access process;

receiving a first radio frequency (RF) identification (RFID) encoded signal from a RFID transmitter device, wherein the first RFID encoded signal includes identifying information of a purported user of a communication device of the plurality of communication devices;

performing a first comparison of the identification data with the first RFID encoded signal to determine that the purported user is authorized to access the communication device; and

providing access for the purported user to use the communication device based on a result of the first comparison; and

during a network access process;

receiving second biometric data from the communication device based on the result of the first comparison;

performing a second comparison of the first biometric data with the second biometric data;

performing a third comparison of user information stored in the database associated with the first RFID encoded signal with user information stored in the database associated with the second biometric data;

providing access for the purported user to use the communication system based on a result of the second comparison and the third comparison;

modifying the RFID transmitter device to transmit a second RFID encoded signal instead of the first RFID encoded signal; and

associating the second RFID encoded signal with the identification data stored in the database.

11. The communication management method of claim 10, further comprising providing a prompt to the purported user requesting to receive the first RFID encoded signal.

12. The communication management method of claim 10, further comprising determining a location of the purported user, wherein the providing access for the purported user is based on the result of the first comparison and a location of the purported user.

13. The communication management method of claim 12, wherein the determining of the location of the purported user is based on the first RFID encoded signal.

14. The communication management method of claim 13, further comprising receiving information from sensors within the facility, wherein the determining of the location is further based on the information from the sensors.

15. The communication management method of claim 10, wherein the first biometric data associated with the purported user is one or more of voiceprint data, face architecture data, signature architecture data, fingerprint data, a retinal print, a hand geometry, or an infrared pattern of a face of the purported user.

16. The communication management method of claim 10, further comprising:

receiving, by the communication device, a personal identification number (PIN) associated with the purported user;

storing, by the database, identification data associated with the plurality of users;

receiving, by at least one processor, the PIN from the communication device;

performing, by the at least one processor, a fourth comparison of the PIN with the identification data; and

providing, by the at least one processor, access for the purported user to use the communication system based on a result of the fourth comparison.

17. The communication management method of claim 10, further comprising determining, by at least one processor, a list of telephone numbers that the purported user is authorized to used based on the result of the first comparison.

18. The communication management method of claim 10, further comprising determining, by at least one processor, that a unique identifier associated with the communication device is associated with the identifying information of the RFID transmitter device before providing access to the communication system.

20. The communication management method of claim 10, further comprising:

determining a location of the purported user; and

alerting a prison administrator of the location of the purported user based on the result of the first comparison or the second comparison.

22. The communication management method of claim 10, further comprising:

generating a violation notification, wherein the violation notification includes a communication device identification, when the identifying information differs from the user information associated with the second biometric data based on the third comparison.