Information handling system and computer program product for dynamically assigning question priority based on question extraction and domain dictionary
First Claim
1. An information handling system comprising:
- one or more processors;
a memory coupled to at least one of the processors;
a set of instructions stored in the memory and executed by at least one of the processors to dynamically prioritize questions for response processing based on extracted question parameters, wherein the set of instructions perform actions of;
receiving, by the information handling system, a plurality of questions;
extracting, by the information handling system, a plurality of question priority parameters comprising one or more question topics and a plurality of question context parameters for each question;
identifying, by the information handling system, system performance parameters for the information handling system comprising processor utilization data, available memory space data, and bandwidth utilization data;
determining, by the information handling system, a target priority value for each question based on the system performance parameters and the plurality of question priority parameters identified for said question;
dynamically prioritizing, by the information handling system, response processing of the plurality of questions by comparing the target priority values for each of the plurality of questions to generate a prioritized plurality of questions;
storing the prioritized plurality of questions in a question queue at the information handling system which is configured to support asynchronous delivery of the prioritized plurality of questions; and
passing the prioritized plurality of questions as messages between to one or more question answering systems.
1 Assignment
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Accused Products
Abstract
An approach is provided dynamically prioritizing question requests based on extracted question data. In the approach, performed by an information handling system, a number of question requests to a question and answering (QA) system are received from a computer network, and a plurality of question priority parameters are identified, including one or more question topics and a plurality question context parameters, by performing natural language processing (NLP) analysis of each question request. The approach determines a target priority value for each question request based on the plurality of question priority parameters identified for said question request. By evaluating the target priority values for the plurality of question requests, processing of the question requests is prioritized by applying an artificial intelligence (AI) learned models and rule-based logic at the information handling system to evaluate the target priority values for the plurality of question requests.
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Citations
14 Claims
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1. An information handling system comprising:
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one or more processors; a memory coupled to at least one of the processors; a set of instructions stored in the memory and executed by at least one of the processors to dynamically prioritize questions for response processing based on extracted question parameters, wherein the set of instructions perform actions of; receiving, by the information handling system, a plurality of questions; extracting, by the information handling system, a plurality of question priority parameters comprising one or more question topics and a plurality of question context parameters for each question; identifying, by the information handling system, system performance parameters for the information handling system comprising processor utilization data, available memory space data, and bandwidth utilization data; determining, by the information handling system, a target priority value for each question based on the system performance parameters and the plurality of question priority parameters identified for said question; dynamically prioritizing, by the information handling system, response processing of the plurality of questions by comparing the target priority values for each of the plurality of questions to generate a prioritized plurality of questions; storing the prioritized plurality of questions in a question queue at the information handling system which is configured to support asynchronous delivery of the prioritized plurality of questions; and passing the prioritized plurality of questions as messages between to one or more question answering systems. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer program product stored in a non-transitory computer readable storage medium, comprising computer instructions that, when executed by an information handling system, causes the information handling system to dynamically prioritize questions for response processing based on extracted question parameters by performing actions comprising:
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receiving, by the information handling system, a plurality of questions; extracting, by the information handling system, a plurality of question priority parameters comprising one or more question topics and a plurality of question context parameters for each question; identifying, by the information handling system, system performance parameters for the information handling system comprising processor utilization data, available memory space data, and bandwidth utilization data; determining, by the information handling system, a target priority value for each question based on the plurality of question priority parameters identified for said question; dynamically prioritizing, by the information handling system, response processing of the plurality of questions by comparing the target priority values for each of the plurality of questions to generate a prioritized plurality of questions; storing the prioritized plurality of questions in a question queue at the information handling system which is configured to support asynchronous delivery of the prioritized plurality of questions; and passing the prioritized plurality of questions as messages between to one or more question answering systems. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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Specification