Sensory feedback indicators for transactional processes

• US 9,892,385 B2
• Filed: 07/10/2015
• Issued: 02/13/2018
• Est. Priority Date: 07/10/2015
• Status: Active Grant

• Current Assignee: Edison Vault, LLC
• Original Assignee: International Business Machines Corporation
• Inventors: Agrawal, Tushar, Baduk, Serge, Balfe, Robert A., Odeyemi, Victoria O., Satuloori, Sridhar, Smith, Jason A., Trim, Craig M., Verma, Vivek, Wong, Albert T. Y.
• Primary Examiner(s): Airapetian, Mila
• Application Number:
  US14/796,388
• Publication Number:
  US 20170011448A1
• Time in Patent Office: 949 Days
• Field of Search: 705 261
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/40145 Biometric identity checks
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G08B 21/18 Status alarms G08B21/02 takes precedence
• CPC Class Codes: G08B 6/00 Tactile signalling systems, e.g. personal calling systems
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]

Abstract

A method for providing web transaction feedback includes a client device receiving a response indicating a success or a failure of a user operation pertaining to a potential web transaction. The client device then provides a web transaction feedback to the user using a human interface element capable of causing the client device to perform a set of motions and/or emit a range of temperatures. The set of motions is comprised of at least a first sub-set of the set of motions indicating the success of the user operation and at least a second sub-set of the set of motions indicating the failure of the user operation. The range of temperatures is comprised of at least a first temperature of the range of temperatures indicating the success of the user operation and at least a second temperature of the range of temperatures indicating the failure of the user operation.

Claims

1. A method comprising:

receiving, by a client device, a response indicating a success or a failure of a user operation pertaining to a potential web transaction; and

providing, by the client device, web transaction feedback to the user, where the web transaction feedback communicates the received response to the user using a human interface element capable of causing the client device to perform a set of motions and/or emit a range of temperatures;

wherein at least a first sub-set of the set of motions communicates the success of the user operation and at least a second sub-set of the set of motions communicates the failure of the user operation; and

wherein at least a first sub-range of the range of temperatures communicates the success of the user operation and at least a second sub-range of the range of temperatures communicates the failure of the user operation.

2. The method of claim 1, wherein the user operation includes the user entering information into a field of a web form on a website, and wherein the received response indicates whether the information entered by the user into the field has been successfully validated or unsuccessfully validated.

3. The method of claim 1, wherein the user operation includes the user submitting payment information for the potential web transaction, and wherein the received response indicates whether the payment information submitted by the user has been successfully approved or unsuccessfully approved.

4. The method of claim 3, wherein the user operation includes the user attempting to submit sensitive information using a web form on a website, and wherein the received response indicates whether the website is a secure website or an unsecure website.

5. The method of claim 1, wherein the first sub-range of the range of temperatures and the second sub-range of the range of temperatures are configurable by the user.

6. The method of claim 1, wherein the first sub-set of the set of motions and the second sub-set of the set of motions are configurable by the user.

7. The method of claim 1, wherein the set of motions includes vibrating the client device.

8. A computer program product comprising:

one or more computer readable storage media and program instructions stored on the one or more computer readable storage media, the program instructions comprising;

program instructions to receive, by a client device, a response indicating a success or a failure of a user operation pertaining to a potential web transaction; and

program instructions to provide, by the client device, web transaction feedback to the user, where the web transaction feedback communicates the received response to the user using a human interface element capable of causing the client device to perform a set of motions and/or emit a range of temperatures;

wherein at least a first sub-set of the set of motions communicates the success of the user operation and at least a second sub-set of the set of motions communicates the failure of the user operation; and

wherein at least a first sub-range of the range of temperatures communicates the success of the user operation and at least a second sub-range of the range of temperatures communicates the failure of the user operation.

9. The computer program product of claim 8, wherein the user operation includes the user entering information into a field of a web form on a website, and wherein the received response indicates whether the information entered by the user into the field has been successfully validated or unsuccessfully validated.

10. The computer program product of claim 8, wherein the user operation includes the user submitting payment information for the potential web transaction, and wherein the received response indicates whether the payment information submitted by the user has been successfully approved or unsuccessfully approved.

11. The computer program product of claim 10, wherein the user operation includes the user attempting to submit sensitive information using a web form on a website, and wherein the received response indicates whether the website is a secure website or an unsecure website.

12. The computer program product of claim 8, wherein the first sub-range of the range of temperatures and the second sub-range of the range of temperatures are configurable by the user.

13. The computer program product of claim 8, wherein the first sub-set of the set of motions and the second sub-set of the set of motions are configurable by the user.

14. The computer program product of claim 8, wherein the set of motions includes vibrating the client device.

15. A computer system comprising:

one or more computer processors;

one or more computer readable storage media;

program instructions stored on the computer readable storage media for execution by at least one of the one or more processors, the program instructions comprising

program instructions to receive, by a client device, a response indicating a success or a failure of a user operation pertaining to a potential web transaction; and

program instructions to provide, by the client device, web transaction feedback to the user, where the web transaction feedback communicates the received response to the user using a human interface element capable of causing the client device to perform a set of motions and/or emit a range of temperatures;

wherein at least a first sub-set of the set of motions communicates the success of the user operation and at least a second sub-set of the set of motions communicates the failure of the user operation; and

wherein at least a first sub-range of the range of temperatures communicates the success of the user operation and at least a second sub-range of the range of temperatures communicates the failure of the user operation.

16. The computer system of claim 15, wherein the user operation includes the user entering information into a field of a web form on a website, and wherein the received response indicates whether the information entered by the user into the field has been successfully validated or unsuccessfully validated.

17. The computer system of claim 15, wherein the user operation includes the user submitting payment information for the potential web transaction, and wherein the received response indicates whether the payment information submitted by the user has been successfully approved or unsuccessfully approved.

18. The computer system of claim 17, wherein the user operation includes the user attempting to submit sensitive information using a web form on a website, and wherein the received response indicates whether the website is a secure website or an unsecure website.

19. The computer system of claim 15, wherein the first sub-range of the range of temperatures and the second sub-range of the range of temperatures are configurable by the user.

20. The computer system of claim 15, wherein the first sub-set of the set of motions and the second sub-set of the set of motions are configurable by the user.