×

Method and systems for identifying faulty communication calls

  • US 9,894,105 B2
  • Filed: 06/23/2015
  • Issued: 02/13/2018
  • Est. Priority Date: 03/18/2015
  • Status: Active Grant
First Claim
Patent Images

1. A method for identifying faulty communication call, the method being performed by a media gateway controller and comprising:

  • generating communication call record information for a communication call upon determining that the communication call has been released on a signaling plane;

    determining whether a message associated with the communication call has been exchanged between the media gateway controller and a media gateway within a pre-defined time interval;

    receiving from the media gateway, in response to determining that no message has been exchanged between the media gateway controller and the media gateway, a notification indicating that resources for the communication call are active on a media plane in the media gateway;

    responsive to receiving the notification, transmitting, to the media gateway, a request for information related to media activity of the communication call on the media plane after the communication call has been released on the signaling plane;

    receiving, from the media gateway, the requested information; and

    identifying, by the media gateway controller, the faulty communication call based on the communication call record information and the requested information.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×