System for managing a remote data processing system

• US 9,900,226 B2
• Filed: 05/16/2014
• Issued: 02/20/2018
• Est. Priority Date: 01/31/2001
• Status: Expired due to Term

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Cornelius, Shawn S., Donoughe, Clifford, Huffman, Arnold Z., Krahn, Richard R., Sweeney, Michael S.
• Primary Examiner(s): Tiv, Backhean
• Application Number:
  US14/280,097
• Publication Number:
  US 20140250226A1
• Time in Patent Office: 1,376 Days
• CPC Class Codes: G06F 11/0715 in a system implementing multitasking multitasking per se G06F9/46
• CPC Class Codes: G06F 11/0751 Error or fault detection not based on redundancy power supply failures G06F1/30; network fault management H04L41/06
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36
• CPC Class Codes: G06F 11/2294 by remote test
• CPC Class Codes: G06F 11/3017 where the computing system is implementing multitasking multiprogramming arrangements G06F9/46; allocation of resources G06F9/50
• CPC Class Codes: G06F 11/302 where the computing system component is a software system
• CPC Class Codes: G06F 11/3051 Monitoring arrangements for monitoring the configuration of the computing system or of the computing system component, e.g. monitoring the presence of processing resources, peripherals, I/O links, software programs verification or detection of system hardware configuration G06F11/2247
• CPC Class Codes: G06F 11/3055 Monitoring arrangements for monitoring the status of the computing system or of the computing system component, e.g. monitoring if the computing system is on, off, available, not available error or fault processing without redundancy G06F11/0703; error detection or correction by redundancy in data representation G06F11/08; error detection or correction by redundancy in operation G06F11/14; error detection or correction by redundancy in hardware G06F11/16
• CPC Class Codes: H04L 41/0681 Configuration of triggering conditions
• CPC Class Codes: H04L 41/082 the condition being updates or upgrades of network functionality
• CPC Class Codes: H04L 41/083 for increasing network speed
• CPC Class Codes: H04L 41/0836 to enhance reliability, e.g. reduce downtime
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/08 Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
• CPC Class Codes: H04L 43/0817 by checking functioning

Abstract

A method for managing, with a base data processing system of a primary business entity, a remote data processing system of a secondary business entity via a communications network is provided. The method includes steps of the base data processing system receiving a report message on at least one technical parameter from the remote data processing system via the communications network and interpreting the report message to determine a state of interoperability between the base data processing system and the remote data processing system.

Claims

1. A method for managing, with a management system coupled to a base data processing system of a primary business entity, a remote data processing system of a secondary business entity via a communications network, the method comprising:

the management system communicating with the remote data processing system on at least one technical parameter of the remote data processing system, the technical parameter relating to an operational or configurational status of the remote data processing system;

the management system receiving a report message on the at least one technical parameter from the remote data processing system via the communications network;

the management system interpreting the report message to determine a state of interoperability between the base data processing system and the remote data processing system;

the management system providing a revision to the remote data processing system in dependence upon the determined state of interoperability; and

wherein the remote data processing system comprises a plurality of stage software components and multiple installed software modules;

the management system shutting down a particular stage or stages of the remote data processing system on a stage-by-stage basis and selectively disabling one or more installed software modules of the remote data processing system in dependence upon the determined state of interoperability of the remote data processing system.

2. The method according to claim 1 wherein the communicating comprises polling a remote business-to-business server as the remote data processing system to obtain the at least one technical parameter concerning an operational status of at least one of software and hardware of the remote business-to-business server.

3. The method according to claim 1 wherein the communicating comprises polling a remote business-to-business server at the remote data processing system to obtain the at least one technical parameter of at least one of software and hardware of the remote business-to-business server.

4. The method according to claim 1 further comprising presenting the report message on a user interface for review.

5. The method according to claim 1 wherein the at least one technical parameter comprises one or more of the following:

hardware configuration of the remote data processing system, hardware configuration of a base data processing system, software configuration of the remote data processing system, software configuration of the base data processing system, an installed version of a remote software module, an installed version of a base software module, an installed type of remote software module, an installed type of base software module, operational status data, performance metric data on performance of the remote data processing system, and performance metric data on performance of the base data processing system.

6. The method according to claim 1 further comprising:

retrieving reference technical parameter data from a reference parameters storage based on the report message;

determining whether the received technical parameter data of the report data message complies with the retrieved reference technical parameter data; and

revising the reference parameters storage such that a reference configuration is defined by the technical parameter data and includes a new feature for installation at the remote data processing system.